The Role of Senior Leadership

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The Role of Senior Leadership
Leadership is infinitely more important than
policy, for the leader through his or her actions
and decisions sends clear messages to the
organization which policies are important and
which are not. Dr. Dan Petersen
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Objectives

• To assist leadership define an effective role for
  themselves in HS Management
• Review some key HS principles
• Practice Felt Leadership Approaches

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Incident Pyramid
The 1969 US Ratio Study
1SeriousorMajor Injury
10Minor Injuries
30Property DamageAccidents
600IncidentsWith No Visible Injury or Damage
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Health Safety Pyramid
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Risk Management Model
IDENTIFY all Loss Exposures
EVALUATE the Risks
TERMINATE Eliminate the Exposure
TREAT Safety and Loss Control Activities
TOLERATE Acceptable Level of Risks
TRANSFER Insurance Non-insurance
IMPLEMENT
MONITOR
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Health and Safety Toolbox
Incident Investigation
Audits
Safety Engineering
Safety Staff
Crew / Team Meetings
Behavior Observation
Training
M.S.D.S.
Job Safety Analysis
Inspections
Wellness
Rules / Procedures
Chemical Management
Safety Committees
Emergency Procedures
Personal Protective Equipment
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Safety Excellence
You will achieve the level of safety excellence
that
YOU
DEMONSTRATE
YOU
WANT
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Unit Leadership Safety Survey

• 1. What percentage of your time per week is spent
  on safety?
• 5-10 (1 pt.)
• 10-15 (2 pts.)
• 15-20 (3 pts.)
• gt 20 (4 pts.)
• (Scoring Note score here _____ Maximum 4 pts.)
• 2. When a serious incident occurs at your unit ,
  do you
• Get personally involved by ensuring the
  potential severity is assessed correctly, the
  required notifications are made and the
  investigation begins within 24 hours
• Require that a certified incident investigator
  support the investigation
• Require the investigation team leader give you a
  detailed summary of the event, initial
  investigation findings and prevention within 48
  hours
• Personally review the investigation report,
  ensuring the causes have been determined
  adequately, any organization-wide learnings have
  been communicated, and the follow-up is completed
  with quality and on time
• (Scoring Score one point for each box checked,
  _____ maximum 4 pts.)

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Unit Leadership Safety Survey

• 3. How often do you conduct site safety
  inspections/audits using a calibrated
  inspection/audit checklist?
• Never/rarely (0 pts.)
• Once per month (1 pt.)
• Once per week (2 pts.)
• Once per day (3 pts.)
• (Scoring Note score here _____ Maximum 3 pts.)
• 4. When you conduct site safety inspections, do
  you
• Ensure you always wear the appropriate clothing
  and personal protective equipment
• Take the department manager and safety
  coordinator with you
• Make personal contact with employees, reinforcing
  key safety messages
• Review key standards to ensure you know what is
  acceptable and not acceptable before going out on
  the floor
• (Scoring Score one point for each box checked,
  _____ maximum 4 pts.)

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Unit Leadership Safety Survey
5. In the past year, have you walked by an unsafe
act/condition without correcting it. Yes (0
pts.) No (2 pts.) (Scoring Note score here
_____ Maximum 2 pts.) 6. Do you personally get
involved in the safety orientation of new
hires Yes (2 pts.) No (0 pts.) (Scoring
Note score here _____ Maximum 2 pts.) 7. What
percentage of your personal accountability plan
is dedicated to safety? lt 5 (0 pts.) 5-10 (1
pt.) 10-15 (2 pts.) 15-20 (3 pts.) gt 20 (4
pts.) (Scoring Note score here _____ Maximum 4
pts.)
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Unit Leadership Safety Survey
8. What percentage of your direct reports
personal accountability plan is dedicated to
safety? lt 5 (0 pts.) 5-10 (1 pt.) 10-15 (2
pts.) 15-20 (3 pts.) gt 20 (4 pts.) (Scoring
Note score here _____ Maximum 4 pts.) 9. How
often do you review the safety progress of these
plans with your direct reports? Annually (1
pt.) Semi-annually (2 pts.) Quarterly (3
pts.) Monthly (4 pts.) Weekly (5
pts.) (Scoring Note score here _____ Maximum 5
pts.)
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Unit Leadership Safety Survey

• 10. What safety performance measures do you
  review on a quarterly basis?
• Injury statistics
• Injury/incident analysis reports
• Inspection/audit reports
• Progress against strategic/unit safety plans
• Activities designed to remove hazards from the
  workplace (e.g., safety work orders, follow up on
  incident investigations, etc.)
• (Scoring Score one point for each box checked
  _____ Maximum 5 pts.)
• 11. What percentage of your annual operating
  budget is spent on safety?
• lt 2 (0 pts.)
• 2-4 (1 pt.)
• 4-6 (2 pts.)
• 6-8 (3 pts.)
• gt 8 (4 pts.)
• (Scoring Note score here _____ Maximum 4 pts.)

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Unit Leadership Safety Survey

• 12. How many hours of safety education have you
  taken in the past 2 years ?
• lt 4 hours (0 pts.)
• 4-8 hours (1 pt.)
• 8-16 hours (2 pts.)
• gt 16 hours (3 pts.)
• (Scoring Note score here _____ Maximum 3 pts.)
• 13. How do you recognize outstanding safety
  achievements?
• Personal letter, phone call, to affected
  employee(s)
• Personal visit to employee/team to express
  appreciation
• Fund a recognition event for all affected
  employees
• Significant career/compensation enhancement for
  high performing leaders
• (Scoring Score one point for each box checked
  _____ Maximum 4 pts.)

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Unit Leadership Safety Survey
14. Do you begin all meetings with a safety theme
Sometimes (0 pts.) All of the time (2
pts.) (Scoring Note score here _____ Maximum 2
pts.) Total Score ________ / 50
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Interpretation of Leadership Safety Survey Scores

• 40 50 Your commitment to safety is comparable
  to world class safety leaders. You can expect
  excellent safety results.
• 30 40 You are demonstrating a strong commitment
  to safety. You can expect good to very good
  results on a consistent basis.
• 20 30 Safety is important to you, however your
  safety results may not consistently meet your
  expectations.
• lt 20 Your level of involvement will not deliver
  satisfactory results.

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Weyerhaeusers Safety Strategy Framework

• Committed leadership
• Employee driven
• Basics done well
• Focus on greatest potential improvements
• Recognize and manage risks

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Committed Leadership

• Benchmark leadership behaviors
• Expected leadership actions and behaviors
• Leadership roles, responsibilities and
  relationships
• Inspecting the progress of your health and safety
  efforts
• Educating leaders in effective health and safety
  management
• Conducting on-site leadership audits

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• Safety leadership is not merely an intellectual
  exercise it must be felt.
• Harold Dey (Dupont)

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Health Safety Development Model
World Class Safety
RIR lt1
Safety Becomes aShared Responsibility
RIR 5 1
Analysis andProblem Solving
RIR 10 5
Establishing Organization HS Standards
RIR 15 10
Establishing the Basics
RIR gt30 15
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President or Vice President

• Begin all meetings with safety
• Plug yourself into the management process
• Review serious incident reports
• Conduct safety audits / inspections
• Fund safety commensurate with its importance
• Monitor lagging / intermediate / leading
  performance indicators
• Assure Your Direct Reports are getting the job
  done

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Direct Reports / Regional Managers

• Safety holds a 20 weighting in PMP
• Safety discussed in all team meetings and
  conference calls
• Quality review of all level 1 and 2 incidents
• Quarterly safety audits / inspections
• Withhold capital if safety is poor
• Sponsor safety benchmarking exercise
• Travel to site of serious incidents

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Unit Manager

• 24 hours per week on the floor
• Attend / lead crew talks
• Celebrate production records only if safety is
  good
• Sponsor / kick off safety focus initiatives
• Orient new hires in safety policy, principles and
  values
• Never walk by a hazard

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Making Contact

• Ask if this is a safe and convenient time
• Open on a personal note
• Explain what you are doing
• Recognize positives
• Ask what the major hazards are
• Are hazard controls in place / working well
• Communicate observed opportunities
• Coach substandard actions if necessary
• Close on a positive note

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• Practice
• Practice
• Practice

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Summary

• You get what you DEMONSTRATE you want
• Time and Emphasis varies by leadership level
• Status,Rituals,Emblems of Success and Taboos
  create the culture
• Safety progresses in stages
• You have many opportunities to lead
• Just do it!