Whats the difference

1
Communication At Work

• Whats the difference?

2
Communication at Work

• Situation
• Sender
• Receiver
• Message
• Purpose

3
The Situation

• Situation
• What is happening
• Where it is happening

4
The Sender

• Sender the person who is speaking or writing
• Their background, experience, attitudes, and
  skills always affect the message
• The senders image is important in the workplace

5
The Receiver

• Receiver the person(s) to whom communication is
  given
• Audience the party or parties receiving the
  message
• Specialist audience
• General audience

6
The Message

• Message information and ideas relayed by the
  sender to the audience
• Messages can take three forms
• Spoken
• Written
• Visual

7
The Purpose

• Main purposes of messages are
• Inform
• Amuse
• Persuade

8
Communication at Work

• Situation
• Sender
• Receiver
• Message
• Purpose