About CFESA

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NEED EQUIPMENT SERVICE?
www.CFESA.com
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• What is CFESA? The Commercial Food Equipment
  Service Association is the trade organization of
  professional service and parts distributors.
  CFESA members promote the highest standards of
  professional service. With over 450 members
  representing all 50 states, Canada, Mexico and
  Puerto Rico, our members stock OEM parts the
  best for any equipment. CFESA Certified
  Technicians will deliver a higher first time fix
  rate, thereby keeping your downtime to a minimum.
  With nearly 3,000 CFESA Certified Technicians,
  there is a qualified technician in every area to
  get and keep your equipment up and always
  running.

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Certification

• CFESA Certified Technicians
• The Commercial Food Equipment Service Association
  is committed to making sure your repair needs are
  met professionally and efficiently. To support
  quality service, CFESA has a program in which
  technicians are tested and certified only upon
  successful completion of an exam. After passing
  rigorous exams, our technicians are awarded seals
  of excellence in electricity, gas, steam or
  refrigeration and given certificates noting their
  CFESA Certified Technician status in that area.
  Once a technician passes three of the four tests,
  they are awarded a Master Technician
  certification.

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Certification

• CFESA Certified Technicians
• The CFESA technician certification process gives
  your technicians who have proven they are among
  the most knowledgeable techs in the industry.
  Restaurant owners recognize the value of a highly
  educated technician when they request a CFESA
  Certified Technician to perform their maintenance
  and repairs.

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Certification

• CFESA Certified Companies
• The CFESA company certification program is
  designed to acknowledge those service companies
  in the industry who have focused their businesses
  on the areas of finance, training, company
  professionalism, industry relations and
  participation in CFESA.

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Training

• One main reason for our existence is to promote
  the highest standards of professional service in
  order to improve our members businesses.
  Continuous education and training are top
  priorities in the foodservice industry. To help
  meet these needs, CFESA has developed extensive
  training programs for foodservice equipment
  technicians, as well as manager level classes.

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Training

• Technician Training
• Our technician training and testing programs
  cover fundamentals of gas, electric, steam and
  refrigeration commercial food equipment. We also
  offer week-long classes on specific types of
  equipment. All CFESA technician training
  programs include classroom and hands-on education
  and testing on the ability to identify,
  troubleshoot and repair problems with commercial
  food equipment.

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Training

• Service Manager Training
• Our Service Manager Training class is a three day
  course specifically designed to assist service
  managers in doing their jobs better, from
  planning to completion. This course is open to
  any manager in
  the foodservice industry
  because
  it focuses on
  customer service and the
  problem
  solving aspects
  that are a part of every
  
  manager position, whether
  it be in a service
  company,
  manufacturer or otherwise.

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CFESA Membership Benefits

• Bi-Annual Conferences
• Our Spring and Fall Conferences are packed with
  speakers, workshops, seminars and meetings that
  help our members run their business. Topics
  range from employee motivation and retention to
  updates on breaking technologies within the
  foodservice industry.

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Membership Listings

• Company Listing in our Annual Membership
  Directory
• Our annual Membership Directory and Resource
  Manual is a complete listing of all our members
  locations, number of CFESA Certified Technicians
  and what types of equipment they service. Our
  associations core values are also clearly
  spelled out for all to see with our mission and
  vision statements in the directory.

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Bi-Monthly Newsletter

• On Target Subscription
• This is the official newsletter of the Commercial
  Food Equipment Service Association. It contains
  updates on association activities, meetings and
  training classes, along with information about
  the foodservice industry itself.

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The Essential Components of A Service
Company

• 24 Hour emergency service
• Factory trained certified technicians
• Factory authorized warranty service
• OEM parts availability
• Fully equipped in shop repair
• Communication with field technician
• Preventive maintenance programs
• Service contracts
• Counter service with complete shipping

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Your Network for Professional Service Parts
Distributors