Automated Meter Reading Requests

1
Automated Meter Reading Requests

• Get effective meter results!
• March 2006

2
Meter Reads

• Just a hassle

• Calling the Customer
• Sending a Fax
• Call again.
• Fax again
• Guess

3
Meter Reading e-agent

• Send out an Fax or e-mail to the user
• They reply back with the reading
• The reading goes right into e-automate ready for
  billing

4
E-Agent Set Up Its so easy even
a Caveman can do it!

• Get email addresses from users
• Set up your contacts list
• Determine your collection schedule
• Set up requests for Fax, Email or Print

5
Running E-Agent

• Automatically or manually initiates requests
• Selects based on Contract Bill Date
• Screens for a valid meter within tolerance
• You set the number of days in advance
• Reports via email to the your operator

6
Tips on set-up and use

• Service technicians get email addresses
• You dont need to set-up e-info Users
• Test use your own email address in contacts
• Define your meter types clearly
• Set-up and use Meter Reading Instruction

7
(No Transcript)
8
To be Successful

• Assign the e-agent task to one individual and
  have a back up person
• Be patience, but have a clear roll out schedule
  for your employees
• Sometimes Users change
• Pick up the phone, find the new user
• Dont give up, keep growing your user list

9
Bill Bryan Advanced Business Methods