Managing The Hiring Process

1
Managing The Hiring Process
Entrepreneurial Management Creating
Success By Hiring The Best !

2
Managing The Hiring Process

• Where to Begin ?
• Begin by asking. Why do we need to fill this
  position ?
• Look beyond, because someone left and we need
  this job filled.
• Begin by taking substantive time to create or
  update
• the Job Description
• the Personal Hiring Profile
• Begin by deciding on your hiring resources
• ads, associates and advisors, search

3
Managing The Hiring Process

• How to Begin
• Involve other associates
• Communicate your requirements fully
• Gain consensus with the job description
• Create a realistic timetable
• I need this position filled by _____ ?
• In order to fill this position, we need to _____
  ?
• Always plan on 120 days

4
Managing The Hiring Process

• Creating the Job Description
• Generic applications of skills, function,
  organization
• Specific custom applications to your business
• Defined responsibilities
• specific primary objectives
• reporting criteria reports to, participates
  with
• Experience criteria
• skills, years, type of industry and company
• general attributes
• specific issues geography, degrees,

5
Managing The Hiring Process

• Creating the Personal Hiring Profile
• Developed by you in association with close
  advisors
• Developed to clearly define and prioritize
• exact balance of skills and experience
• personality attributes
• management attributes
• personal requirements

Personal Hiring Profile
6
Managing The Hiring Process

• Define exact balance of skills and experience
• Experience
• how many years doing it, managing it, learning
  it
• how many years large companies/emerging
  businesses
• how many years reporting to what functions
• how many years budgeting-full PL/budget input
• how many people managed
• how many functions simultaneously managed

Personal Hiring Profile
7
Managing The Hiring Process

• Define exact balance of skills and experience
• Skills
• Detail all of the core skills and prioritize
• Define clearly the two best core skills that you
  need
• Define clearly the skills that would be good to
  have

Personal Hiring Profile
8
Managing The Hiring Process

• Define the necessary personality attributes
• Define clearly the cultural fit that you need
• Define clearly the communication style that you
  want
• to you, to direct reports, to the organization
• use simple language that will be exacting
• Define clearly the attributes that will put you
  off
• Personality attribute examples
• ethical, family-oriented, stern, bottom-line
  direct, sincere, totally honest, formal

Personal Hiring Profile
9
Managing The Hiring Process

• Define the necessary management attributes
• Define clearly the management style you need
• Can be a style that you do not have
• Can be a style that exactly compliments yours
• Define clearly the communication you need
• Define clearly the organization methods you need
• Management attribute examples
• Highly organized objective-directed proactive
  self-starter takes initiative consensus
  builder decision maker risk taker
  entrepreneur procedure-driven

Personal Hiring Profile
10
Managing The Hiring Process

• Defining personal requirementsThe next page
  contains a listing of considerations regarding a
  potential hires personal experiences and
  conditions. It is not meant to be exclusionary
  or discriminatory. What it is meant to do is
  to provoke you to be critically honest with
  yourself in asking you to define in writing those
  personal requirements which you would consider to
  be most advantageous for the specific position
  which you are filling.Remember- Successful
  hires typically result from you detailing all of
  the skills and attributes that you need in your
  business and will fit with your own management
  style.

Personal Hiring Profile
11
Managing The Hiring Process

• Be clear regarding personal requirements
• Never be exclusionary-guidelines only
• Family, home-life, children
• Age, time of life
• Compensation drive salary to wealth
• Management capacity
• Desire / ability to travel
• Intellectual and emotional capacity
• Degree of risk taking and curiosity

Personal Hiring Profile
12
Managing The Hiring Process

• Finding Candidates
• Be consistent
• In the methods of ads, advisors or search
• Plan to use the same sources
• Ads Local papers and The Boston Globe
• Ads Use the top 5 online search firms
• Associates Send them a job description
  profile
• Executive search 30 minimum plus expenses
• Contingent search Depends on the firm

13
Managing The Hiring Process

• Interviewing
• Resumes
• Keep all of the good resumes until search is
  over.
• Sort the resumes carefully
• Grade resumes to fit your Personal Hiring
  Profile
• years experiences, core skills, industry, degrees
• Ask others to assist in reviewing

Interviewing
14
Managing The Hiring Process

• Interviewing
• The Interviews
• Plan to take time, but make your time efficient
• Schedule interviews in blocks
• Schedule interviews with others
• Keep detailed notes
• Let the candidate know what you think
• Let the candidate know what the next steps are
• Thank everyone for their time

Interviewing
15
Managing The Hiring Process

• Interviewing
• Create A Balance
• Asking questions
• Selling your company
• Selling you
• Involve others
• peers, employees, advisors, spouses

Interviewing
16
Managing The Hiring Process

• Interviewing
• Try not to just follow the resume
• Ask about core skills- What do you do best ?
• Best success worst failure best/worst job
• Family and school involvement
• 5 years from now ?
• Understand completely the compensation
  requirements
• Do ask for references

Interviewing
17
Managing The Hiring Process

• Interviewing
• Time
• Be punctual-over-formalize the time if possible
• Set up other interviews and confirm
• Plan on 90 minutes
• Do not hesitate to cut it short
• Plan on 2-6 interviews

Interviewing
18
Managing The Hiring Process

• References
• Reference checking is the 2nd most critical
  activity
• 4-6 references
• boss, direct reports, peers
• minimum two jobs
• Involve yourself personally where practical
• Double check that resume
• Take detailed notes

Interviewing
19
Managing The Hiring Process

• Interviewing
• The Offer
• All offers must be in writing
• total definition of position and reporting
• total definition of compensation and review
  process
• 90 day review, one year review
• general definition of primary objectives
• 30 to 90 period to detail objectives
• time related
• signatures

Interviewing
20
Managing The Hiring Process

• The Offer
• Hints
• You are now actively selling you and your
  company.
• Be realistic in compensation offers.
• De definitive with yourself in terms of time to
  close.
• Formally retract offers which cannot be closed.
• Use others to help you close.

Interviewing
21
Managing The Hiring Process

• Setting Objectives for the New Hire
• Be definitive during the interview
• Dont expect the candidate to set objectives Day
  1
• Do expect the new hire to set objectives Day
  30-90
• Do expect the new hire to update objectives Day
  180
• Be realistic
• Be focused to PERFORMANCE , but equally to
  STRETCH

22
Managing The Hiring Process

• Reviewing the New Hire
• Day 30 Formal / Informal How is it going
  ? define any issues focus on fit and
  unknowns
• Day 90 Operating objectives have been
  defined Another How is it going ? Determine
  probationary period if necessary State
  clearly your positives and concerns
• Day 180 Same as 90 day period
• Day 365 Annual performance review

Reviewing
23
Managing The Hiring Process

• Reviewing the New Hire
• Guidelines
• You can always be less formal later
• Document everything
• Be consistent follow through, commitments,
  dates
• Be consistent all employees, policies,
  procedures
• Use the review process to discuss performance
• Acknowledge good performance
• Acknowledge when it is not working out

Reviewing
24
Managing The Hiring Process

• Reviewing the New Hire
• When things are going well
• Acknowledge good performance
• Use atta boys / girls
• Use the constructive improvements tool
• Document

Reviewing
25

Managing The Hiring Process

• Reviewing the New Hire
• When it is not working out
• Recognize it sooner than later
• Be realistic
• Discuss your issues with peers or your boss
• Discuss your concerns with the new hire
• Be constructive
• Define specifics
• Use the probationary tool
• Document

Reviewing
26
Managing The Hiring Process

• Things to Read
• Finding, Hiring Keeping the Best
  EmployeesRobert Haff
• Hiring the Best Avoiding the RestMichael
  Mercer
• AMA Handbook for Employee Recruitment
  RetentionMary Cook
• Hiring WinnerRichard Pinsker