Making Use of Contingent Workers

1
Making Use of Contingent Workers

• Julie Waram

2
Agenda

• What is a Contingent Worker?
• Current Trends
• Advantages/Disadvantages
• Why Choose Contingent Work?
• Major Issues to Consider
• Possible Problem Solutions

Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
3
What is a Contingent Worker?

• Contingent work non-permanent
• Temporary employees short term assignments
• Part time employees work less than 35 hours per
  week
• Contract workers negotiation of a relationship

Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
4
Current Trends

• 12 of Canadian workers are temporarily employed
• Increasing and rapid changes in global economy
• Increasing use of technology
• Increasing pressure for flexible work arrangements

Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
5
Current Trends
Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
6
Advantages

• Staffing flexibility
• Reduced costs
• Increases innovation and expertise
• Provides a buffer zone
• Less training

Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
7
Disadvantages

• Lack of commitment
• Higher turnover
• Lack of necessary skills
• Lower morale
• Possible difficulty collaborating
• Increased risk level

Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
8
Why People Choose Contingent Employment?

• Prefer it to no work
• Provides a transition to full time
• Working parents like flexible schedule
• Older workers can limit their hours
• Professionals find it advantageous

Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
9
Reasons for Using Contingent Workers
Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
10
Major Issues to Consider

• Legal Concerns
• Who is the employer?
• Rights and Obligations
• Benefits and Internal Equity
• Rewards
• Recognition
• Benefits
• Training Development
• Loyalty and Commitment

Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
11
Stages in Growth of Contingent Worker Use

• 1.) Identification of core competencies
• 2.) Budgets for in-house services are examined
• 3.) Questions about why are we in the business?
  are raised
• 4.) Essential, but non-critical, work is
  outsourced or contracted out

Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
12
Possible Problem Solutions

• Proactive vs Reactive Strategy
• Contingent worker policies and plans
• Consider Internal Equity Issues
• Seek Strategic Solutions
• Examine short and long term plans
• Review compensation costs and conduct analysis

Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
13
Improve Loyalty and Commitment

• Selective use of incentives and bonuses
• Integrate contingent workers into existing teams
• Use longer term contracts
• Recruit regular employees from the current pool
  of contingent workers

Agenda Introduction Trends Advantages/Disadvant
ages Major Issues Solutions
14

• Questions?