Contractor Survey Methodology

1
Contractor Survey Methodology

• 113 Telephone Interviews with Contractors
• 50 Contractors with R-410A Experience
• Interviewed March 24, 2000 to April 13, 2000
• Average Interview Length Was 10 Minutes
• Respondents Are Responsible for the Purchase and
  Stocking of Residential Heat Pumps or Air
  Conditioning Units

2
Impact of R-410A on Contractor Reputation
3
Perceived Consumer Benefit of an R-410A Product
4
Contractor Preference to Sell
5
Why the Preference to Sell R-410A?
6
Significant Conclusions

• R-410A Experience Growth (Overall) in Business
• R-410A Experience Enhanced Reputation
• Nine Out of 10 Contractors Polled See Advantages
  to Selling an R-410A Unit.
• Contractors Who Sell R-410A Systems Prefer Them
  Four to One.