Human-Computer Interaction Breakout

1
Human-Computer Interaction Breakout

• Clare-Marie Karat, Charles Wiecha
• Wanda Dunn, Jason Hong, Bonnie John,
• Bob Kraut, Brad Myers, Norman Sadeh

2
Outline

• Ongoing work at CMU
• Current Collaborations
• Potential CMUIBM Collaborations
• Ideas for IBM OCR Small Grants

3
Ongoing Work at CMU

• Cognitive modeling
• Make it easier thru tools that automatically
  create models via demonstration
• Design patterns combining usability and software
  architecture
• Understanding how online communities work
• How to design so they work better
• Open source, wikipedia, health support
• Human attention
• Minimizing attention and interruptions

Bonnie John
Bob Kraut
4
Ongoing Work at CMU

• Post Eclipse UIs for Alice environment
• Alice 3.0 under development
• To be in a Java IDE, will use Eclipse
• Web-based UIs for dev?
• Persuading people who are too sedentary to be
  more active
• Visualizations for seeing own activities, step
  counts
• Alerting people when they achieve a basic goal

Wanda Dunn
Ian Li Jodi Forlizzi
5
Ongoing Work at CMU

• Pebbles
• Using handhelds with other devices
• Universal remote controls
• Associative Memory Retrieval
• Was sent to me in email from same person that
• Shows associations on top of Google Desktop
• Quickly filter by people, email, web page, etc
• Natural Programming
• Aimed at non-professionals secretaries,
  physicists
• Mapping task in head to computer program, bring
  computer close to way people think
• Better programming environments
• Debugging, APIs, etc

Brad Myers
6
Ongoing Work at CMU

• Radar
• Help with office email, calendaring, etc thru
  machine learning
• CMU goal is to assist conference planning
• Classifies emails, finds action items, fill web
  forms

Brad Myers John Zimmerman Anthony Tomasic
7
Ongoing Work at CMU

• End-User Programming for the Web
• Make it easy to grab data from multiple sites,
  refine, and visualize
• Now looking at real-time data and sensors
• Mobile Social Computing
• Help families and friends be more aware of each
  others activities, and improve messaging
• Usable Privacy and Security
• Anti-phishing training, warnings, algorithms
• Authoring privacy and security policies, control
  and feedback mechanisms for pervasive computing

Jason Hong
Lorrie Cranor Jason Hong Norman Sadeh
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Current Collaborations with IBM

• Bob Kraut (CMU) and Viegas / Wattenberg (IBM)
  doing visualizations work, useful for
  self-awareness within a group
• Gary Hsieh (CMU) interned with Jennifer Lai (IBM)
  this summer on queuing up and prioritizing
  helpdesk requests
• Jeff Nichols (CMU Grad) now at IBM Almaden
• IBM Global Business Services uses CogTool
• Brad Myers had Eclipse grant last year
• Lorrie Cranor has IBM Faculty Grant and
  Collaboration Grant

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Opportunities for Collaborations

• Non-Eclipse based UIs for Alice
• Something more web-based
• More Web Mashup tools
• Lots of tools in Lotus and IBM Almaden
• Physical activity monitoring and tracking
• Corporate foundation, HR, Health of workforce
• Tools to help cross-team collaboration
• What problems other teams have
• What they are working on
• IBM Social and Collaborative Software
• Using CogTool in more places in IBM

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Opportunities for Collaborations

• Human data types work
• Phone numbers, addresses, etc
• Tools to help programmers deploy these in code
• Generalizing RADAR cognitive agents to work on
  more general problems
• Prioritizing email, scheduling, etc
• User defined workflows (CMU)
• Flexible forms team (Lotus Workplace)
• Mapping mental models to computer systems
• Programming, predictive cognitive modeling
• Authoring and refining policies
• Corporate, security, privacy policies
• Providing suggestions and auditing tools

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Bigger Ideas

• Shared representations throughout entire design
  process
• Going beyond UML
• Other kinds of users, with different perspectives
• Combines skill set of tools, mashups, natural
  programming, mental models, social computing
• Explore one domain deeply
• Ex. Supporting a global university
• Blackboard, registration, grades, web sites,
  scheduling, administration, courses on
  multi-campus
• Ex. Security, both physical and virtual
• IBM Google Cloud Computing initiative
• Sensor Andrew sensor network at CMU

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Ideas for IBM OCR Small Grants

• Contextual inquiries of dev teams at IBM
• Who are the different kinds of people on dev
  teams?
• Studying what they are doing and how
• Usable student services
• Similarly, studying faculty and student needs
• A user-centered approach to developing services
• And extensible too, so students and others can
  add
• Better ways of handling policies
• Machine readable privacy, security policies
• Classroom software too (message boards, syllabus)