Introduction to Computer Centre Services

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IT SERVICES
Introductionto the IT Services Dr Richard
Mobbs Head of Web eLearning Services
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IT Services is an
Academic Support Service
Library
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Location of the Computer Centre

• Mayors Walk
• IT Service Desk

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Computer Centre Services

• Campus Network (including the wireless network)
• Computing Services
• Application Software
• Computer User Areas

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Registration

• Self-Registration
• Library Computer User Area (3days 1st week of
  term)
• IT Services Desk
• Login to CFS with Username register and Password
  register
• The self-authorisation system requires a student
  to enter
• their Student Number
• their Surname (or Family name)
• their Date of Birth (the format used must be
  dd/mm/yyyy)

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Usernames and Passwords

• Username your initials plus a digit
• abc1
• Password Your only level of security
• 6-15 lowercase characters
• number within the first 6 characters (no spaces)
• DONT SHARE YOUR PASSWORD

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Password Resetting

• On Campus
• Login to CFS with Username password and Password
  password
• Off Campus
• http//www.le.ac.uk/cc/passwordreset/

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Computer Centre Services

• CFS (Windows XP)Office 2003

• Emailusername_at_le.ac.ukabc1_at_le.ac.uk

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Disc Storage Quotas

• CFS File store Postgraduates up to 550Mb
• UndergraduatesTaught Postgrads 50Mb

• EmailPostgraduates up to 100Mb
• UndergraduatesTaught Postgrads 25Mb

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Storage

• Floppy Disk NO!!!!

• USB Memory Sticks

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Personal Computers

• See it
• Buy it
• Use it
• SECURE IT!!!

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Printing

• Copy Card from the Library
• 5p per page
• 7p duplex printing
• Colour Printing in the Library Computer User Area
• 20p per page
• 38p duplex printing

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The Corporate Web Information Service (CWIS)

• Documentation
• http//www.le.ac.uk/cc/
• Remote access to
• Athens
• Email
• Web pages
• CFS File store
• Blackboard VLE

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When Things Go Wrong

• IT Service Desk in the Centre
• (Mon Fri)
• 0900 - 1700
• IT Service Desk in the Library(Mon - Fri)
• 0900 -1700
• Email Help Desk ithelp_at_le.ac.uk
• Fault Reporting Service faults_at_le.ac.uk

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We Are Here To Help!!!!