Fulfilling the Commitment Coming Home to Work INITIATIVE MODEL National Conference October 1214, 200

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Fulfilling the Commitment Coming Home to
WorkINITIATIVE MODELNational
ConferenceOctober 12-14, 2005
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Fulfilling the Commitment Coming Home to Work
Overview

• Background
• Defining the Problem
• Response to Problem
• Initiative Objectives
• Initiatives Defining Values
• Initiatives Customers
• Model Overview
• Veteran Services
• Employer Services
• The Exchange
• Outcomes

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Fulfilling the Commitment Coming Home to Work
Background

• Separations from Active Duty
• FY 04 FY 05
• Total 212,000 191,000
• 20-24 year olds 86,000 88,000
• 25-30 year olds 46,000 44,000
• OIF/OEF veterans 79,000 84,000
• Married 98,000 89,000
• BLS Unemployment Data
• all vets all non-vet 20/24 vets 20/24
  non-vets
• 2003 annual av. 5.0 5.4 11.0
  10.0
• 2004 annual av. 4.6 5.0 13.6
  9.4 1st qt. 05 av. 4.7 5.1 16.9
  10.0
• 2nd qt. 05 av. 3.6 4.4 10.7
  8.8 3rd qt. 05 av. 3.8 4.4 17.2
  8.3

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Fulfilling the Commitment Coming Home to Work
Defining the Problem

• Younger, recently-separated veterans
• Consistently have a significantly higher rate of
  unemployment than their non-veteran peers.
• Entered military service directly from or soon
  after leaving school, not having developed and
  used civilian job-search skills.
• Are leaving a proscriptive environment and
  entering, as adults, a competitive employment
  environment with different rules, requiring
  wholly different knowledge, skills and experience
  to navigate successfully.
• Are 100 mobile when they leave active duty and
  return home.
• Eventually find suitable jobs / careers through
  time consuming trial and error.
• The traditional system for providing career /
  job-search service, while very effective, does
  not fully meet the transition / readjustment
  needs of younger, recently separated veterans.

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Fulfilling the Commitment Coming Home to Work
Initiatives Response

• New Different
• All career/job information in one easily
  accessible place.
• All recently separated veterans have access to
  24/7 help service.
• A significant number of veterans have access to
  personalized, online career assessments.
• Distance counseling available to those veterans
  who will benefit the most.
• An electronic portfolio to allow the user to
  store personal data in an electronic form
  allowing it to be used as input for other tools
  and functions.
• A single place where qualified veterans and
  employers can easily find each other without cost
  to either party.
• Outreach to employers directly and through their
  associations designed to identify and
  dramatically increase the number of veteran
  friendly employers and to keep hiring veterans at
  top of mind.

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Fulfilling the Commitment Coming Home to Work
Initiative Objectives

• Facilitate and shorten the transition period for
  recently separated veterans by eliminating the
  trial and error learning curve leading to
  suitable careers in the civilian economy.
• Offer career search assistance and career
  counseling to recently separated veterans, Guard
  and Reserve members returning from OIF/OEF
  deployment and their spouses.
• Facilitate the ability of employers who want to
  hire veterans to easily find qualified veteran
  applicants.

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Fulfilling the Commitment Coming Home to Work
Initiatives Defining Values

• Linkages Taking things that already exist and
  connecting them in a way that is transformational
  in efficiency, effectiveness and outcomes.
• Complement, Supplement Support Existing
  programs, other related initiatives, and
  partnering organizations.
• Strategic Partners Working together for a
  common objective.
• National Employer Associations
• American Trucking Associations
• Truckload Carriers Association
• American Council of Life Insurers
• American Insurance Association
• NGA / Governors
• Federal Agencies
• Veteran Service Organizations

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Fulfilling the Commitment Coming Home to Work
Initiative Customers

• Recently separated veterans and their spouses
• Medically discharged and disabled veterans
• Veterans returning from OIF/OEF deployment
• All 24-year old and younger veterans
• All other veterans within 12 months of separation
• Guard and Reserve members returning from OIF/OEF
  deployment and their spouses.
• Employers (who want to hire veterans).

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Fulfilling the Commitment Coming Home to Work
Veteran Flow within the Initiative

• Initiative Portal
• Self-Service Tools
• Portfolio
• Career Exploration
• Market Data
• Resume Creation
• Job Search and Follow-up
• Education Search
• VA Benefits, Education
• Health care application
• Resources and Tools
• 24/7 Help Service

• Career Counseling
• Nationally Certified Distance
• Trained Counselors
• One-on-one (telephonic or
• secure messaging)
• Career and Education
• Recommendations
• Job Search Assistance
• 3, 6 12-month vet follow-up
• Employer follow-up

• Career Assessment
• Complete online inventory/tests
• Supplemental assessments
• Review by counselor
• Career Assessment Report

Outcomes Exit to Job/Career, Education or
VRE Services. Portal account available for 2
years post separation
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Fulfilling the Commitment Coming Home to Work
National Employer Partners

• Direct Communications
• Member Newsletters
• Success Story Releases
• State Associations
• National Conferences
• Organization Website

Access to Membership Hiring Location Contact Info

• Initiative Outreach Efforts
• Phone survey to generate leads
• Job development from leads
• Monthly top of mind e-mails
• Partner and employer portals

Hidden Market Jobs for Veterans added to Portal
Site to supplement jobs from public and private
job boards.
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Fulfilling the Commitment Coming Home to Work
Veterans meet Employers
Employers
Veterans

• Employer Input
• Existing job postings
• from AJB, Hot Jobs,
• OPM etc.
• Authorized spiders from
• partners
• Online postings
• Results of employer
• outreach
• Results from on-going
• communications to keep
• veteran hiring at top of
• mind

• Resume Creation
• VMET to resume
• wizard
• Standard resume
• writer
• Upload prepared
• resume
• Counselor assisted
• resume

Resume Database
The Exchange

• Resumes Found
• Direct search using
• ONET codes, keywords
• and job matches
• Resume scouts
• Direct response to job
• postings
• Staff assisted match at
• point of outreach
• contact
• Automated resume
• match at point of online
• job posting

Jobs Database

• Jobs Found
• Job search by
• ONET code,
• keyword or resume
• match
• Job scouts
• Employer push after
• resume search
• Counselor assisted

Outcomes Exit to Job/Career
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Fulfilling the Commitment Coming Home to Work
Outcomes

• Recently separated veterans will enter suitable
  employment sooner.
• Guard and Reserve members returning from combat
  deployments will be able to make informed career
  decisions.
• 80 of the veterans who received either career
  assessments or career counseling services
  continue to be either employed or have returned
  to school 12 months later.
• The average wage gain for veterans who receive
  either career assessments or career counseling
  services and entered employment is 10 higher
  than the national average 18 months later.
• 100,000 jobs from the hidden job market will be
  identified annually.