Textbook Ordering

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Textbook Ordering
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Fall 2008 Statistics

• 603 individual textbook requisitions.
• 13,305 Books checked in from July to August 18th,
  the start of charging.
• An additional 3,204 books checked in after the
  18th
• Total of 16,509 books

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Returns From May To Oct.145,679.15
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Textbook Adoption Form

• Hand them in on time.
• The sheer volume of orders and changes creates
  problems.
• If you have not decided on a book by the deadline
  let us know why.
• Complete the form completely.
• Missing information creates delays and holds up
  the entire order from a publisher.
• If supplies are required please list them on the
  form.
• Research the book beforehand
• Edition changes occur regularly (sales rep or
  faculty center)
• Books go out of print.

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Textbook Adoption Form

• Header
• Contains the department, course number, and the
  title of the course.
• Includes the lead instructor.
• Section numbers must be filled out, use extra
  forms if needed
• Includes the return date to the Bookstore, admin
  assist may have an earlier date.

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Textbook Adoption Form

• Fill out the questions about enrollment and
  edition changes.
• Please note whether the book is required,
  optional, or recommended.
• Includes a history of the previous book used.
• Please check these carefully and call if you have
  questions.

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Textbook Adoption Form

• Use the following area to list any additional
  books or supplies needed for the class.
• Supplies and books are NOT ordered for classes
  unless they are listed.
• Include all listed information.

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Textbook Adoption Form

• Finally, sign and date the form.

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Textbook Adoption Guidelines

• Written by the Textbook Committee subcommittee
  of the Quality Learning Student Council and the
  bookstore management.
• The guidelines are available from the SJC
  Employee Intranet under Academic Resources.
• Look under documents and click on the Textbook
  Adoption Guidelines.
• Also available on the bookstore link (near
  future)
• Most important tip when adopting a book
  consider the 3 year adoption rule.

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Book Representatives

• They are sales people! They are looking out for
  the company.
• Ordering bundles we keep customers in our store
  but our customers want used books.
• Make sure if purchasing a bundle ALL of the
  components are available separately.
• If you arent going to use the extra parts in a
  bundle, dont order it!
• Bundles make the components cheaper but create
  problems for used books.

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Bundles

• If bundles are ordered for a section, use all of
  the materials in it.
• Students become frustrated during buyback when we
  can only buy back the book below the standard
  pricing.
• Students complain to us about not using all of
  the components.
• We cannot buy back the components in a bundle.

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Bundle Example

• Beginning and Intermediate Algebra with My Math
  Lab
• Retail 148.75
• Used Pricing
• Standard Pricing on book 108.00
• My Math Lab 55.00
• Total of 163.00
• Used book is 14.25 MORE than a new bundle.

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Price Adjustments for Used Book

• Since the used book is more than new we have to
  adjust to compensate for the cost of the access
  code.
• During buyback the 148.75 bundle can now only be
  purchased from the student for 51.
• The total for the used bundle 128.95 (51 x
  markup 55 access code).

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Custom Books

• Take longer from the publisher as they are
  printed on demand.
• Some can take 4-6 weeks for printing.
• 10 Return privilege on custom orders.
• 100 books ordered means only 10 copies can be
  returned.
• Reorders take extended periods of time.
• Since these are not available elsewhere, buyback
  is severely limited.

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Book Changes

• Students begin purchasing books as soon as they
  are available.
• Avoid making changes to the required textbooks.
• Students will open and use the bundle materials
  which makes them nonrefundable.
• Check the books yourself.
• Come to the bookstore at least 1-2 weeks before
  classes start.
• If the book is incorrect it gives us time to get
  it corrected.
• Checking the books on the shelf is the best way
  to know what your students will show up with.

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Changes Continued

• Changing books the week of student charging is
  the worst possible time.
• Currently we run 4 registers with only 4 full
  time employees, there is no time to process these
  changes during student charging.
• Students are already purchasing these books and
  now must return the book and wait for the new one.

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Effects of Book Change

• One book change creates a domino effect.
• Booklist must be edited to reflect the changes.
• Booklist is online in bookstore now has to be
  edited to give correct info
• They must be reprinted averaging 100 pages.
• Business Office now has to edit student accounts
  who are 3rd party
• Old books must be pulled returned.
• Requires new shelf tag.
• Shipping must be paid for new books to return
  old ones.
• Purchase orders must be approved.
• New books must be ordered and now put up.
• Creates a large delay for the student.

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Online Classes

• List these separately and include only the
  REQUIRED materials.
• If an access code is needed, list this as well.
• A majority of students place orders the week
  before classes start and expect the books there
  before classes start.

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Printed Materials

• Put these on the textbook adoption form even if
  you will be placing the order at copy services.
• Note if you will be placing the order yourself.
• Price lists and tags are generated from these
• Need to be in as early as possible preferably 2
  weeks before classes start.
• Copy Services is busy during the first of the
  semester.
• Any revisions need to be completed as soon as
  possible.
• Any unusable overstock (i.e. revisions made) will
  be charged to the corresponding school.

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Returning Textbooks

• Before sending students to the bookstore, know
  the bookstore return policy.
• Certain dates are set forth and need to be
  followed.
• Textbooks that have writing, highlighting, or are
  not in new condition cannot be returned for a
  full refund.
• If in doubt, call the bookstore first. 566-3260