The Regulators Challenge

1
The Regulators Challenge

• Simon RobertsRegional Manager Stansted
  Airworthiness Division Human Factors focal point

2
The Requirements

• EASA Part145
• Human Factors and Maintenance Error Management
• .is now part of the Regulation
• ICAO
• Safety Management Systems
• ..will be required by January 2009
• for all Operators and Maintenance Organisations

3
Regulatory Approach

• Mandatory vs Voluntary Implementation
• Compliant Implementation vs Effective
  Implementation
• Its not just about compliance
• Effective implementation must come from within

4
The Regulators Role

• Seeking compliance
• Seeking effective implementation?
• Providing advice and guidance?

5
Effective Application of

• Safety Management Systems
• HF principals
• Maintenance Error Management systems
• Will lead to a safer and more competitive
  industry

6
Vital signs of a healthy MEMS

• Senior Management buy-in
• Just Culture
• Reporting levels
• Near misses being reported
• Investigations establishing root cause
• Feedback to employees

7
The CAAs Proactive Approach

• Voluntary implementation
• Support of existing and future initiatives
• Support of industry groups
• Promoting changes to the regulation
• Influencing those we regulate

8
CAA Supported Initiatives

• CHIRP / MEMS data sharing board
• MOR analysis
• RAeS EMSG HF group
• ShoMe tool
• JAA HF steering group?
• EASA?

9
UK CHIRP / MEMS Group

• TNT FR Aviation
• British Airways BA Cityflyer
• QinetiQ Thompsonfly
• FlyBe Monarch
• First Choice DHL Air
• Virgin Atlantic KLMuk
• Marshalls of Cambridge Bmi
• UKCAA AAIB
• CHIRP

Sharing Learning Analysing Finding solutions
10
Areas of Focus

• Learning and understanding from our mistakes
• The benefits of effective systems over compliant
  systems
• Risk based management
• Operator / Maintenance organisation relationships
• Staff Competencies
• Changing Cultures and behaviours

11
Maintenance Management (Operators)

• need to focus on
• Oversight of its maintenance providers
• Avoid unrealistic targets
• Inappropriate tasks
• Consider HF principals (SMS will drive this)

12
Maintenance Organisations

• need to focus on
• Saying No to operators when appropriate
• Developing error tolerant processes
• Engine maintenance
• and then flight controls, landing gear and cabin
  safety equipment

13
A Word on Safety Management Systems

• fully integrated i.e. Operations, maintenance
  management, aircraft maintenance, ground
  operations
• Improved cooperation and communication
• Not just the operator but the regulator too!

14
What about fatigue.how is that being managed?

• Risk based rather than prescriptive rules
• Further guidance is being developed by the CAA
  and RAeS EMSG

15
We do have a Safe Industry

• .Is this a result of improved maintenance error
  management, newer more reliable aircraft
  requiring less maintenance, better maintenance
  standards and maintenance management
• Or are we just being lucky?

16
The Way head

• Whats the key to making these regulations add
  value in terms of business efficiency, cost
  savings and risk mitigation?
• Whether its HF, MEMS or SMS its not just a change
  to the regulation, a bit of training to be
  shortly forgotten
• Its a new way of life or a journey (that will
  never end)

17
Thank You