ICT Integrated Solution for Local Government, a Pilot Project

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ICT Integrated Solution for Local Government, a
Pilot Project
PT TELKOM - Indonesia
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Background
Local Government Potential Resources
New Regional Autonomy Law No. 22/1999 as catalyst
Well Managed
clean and transparent services
improvement human resources
Getting education and information access
e-Government
to create a strong information-based economy
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E-Government Scenario
Project Implementation
Major elements
PORTAL
Development of public access
Development of human resource
Implemented
Development of local content and application
TELKOM INFRASTRUCTURES

• Leased line
• VSAT
• Radio
• etc

• Internet
• LAN/WAN
• Dial-up

• In a form of
• Comprehensive solution.
• Comprehensive, modular, inclusive and integrated
  services. 

SERVICES

• E-Public service
• E-Learning
• E-Business
• E-Health

• E-Tourism
• E-Commerce
• Other Potential Services

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What has been done by TELKOM?
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E-Public Service, SIMTAP(One Roof Management
Information System )

• A web-based public service system.
• Developed Implemented since 2000 in 5 regions
  Takalar, East Kutai, Sidoarjo, Musi Banyuasin,
  Karimun.
• Impacts
• quality of public services is increased.
• revenue is increased.
• efficiency of paper usage is increased.
• people in those regions now become more
  accustomed to IT.

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Desa Maju (Rural Voice-rich Information
Community)

• Literally means Advance Village.
• To enrich the rural community with rural-based
  information such as plant cultivation tips,
  commodity price, fishery, forestry, education,
  health and so on.
• Using the Interactive Voice Response (IVR)
  technology.
• Attracted JICA (Japan International Consultative
  Agency) to contribute its grant for this system
  installation in Lassang village (part of Takalar
  District) and TELKOM as the Project Manager.

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Pilot Project ImplementationSidoarjo, East Java
East Kutai
Karimun
Musi Banyuasin
Takalar
Surabaya
Jakarta
Sidoarjo
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Location Selection Criteria

• Selection based on several criteria such as
• Local government readiness
• Infostructure readiness
• Human resources readiness
• The needs of e-Learning service
• e-Business service Prospect
• Existing online public services
• strategic factors such as Government and private
  sectors support

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Selected Location (Sidoarjo)

• Local Government readiness
• Access infostructure readiness (Portal, ISP,
  dial-up, etc.)
• More than 50 Original Regional Income from
  local industries

• One potential location of e-business program
• Eight universities
• Strategic location (near Surabaya the Capital
  City of East Java)

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Pilot Project Model
e-Public Service

• Telkom Facilities
• Dial-up
• LAN/WAN
• Leased line
• TELKOMNet Instant
• VSAT
• Radio
• etc

Local Government
Multipurpose Community Center (MCC)
e-Business
e-Learning
Multipurpose Community Center (MCC)
Multipurpose Community Center (MCC)
SME
Student / Instructor
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Pilot Project Participants
Government Public
Business Private Sector

BANK
Local Government
TELKOM
CDSMEs

• Dial-up
• LAN / WAN
• Leased Line
• Radio
• etc

Higher education institution
Residents
E-Government
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Current Status

• Implementation of e-Public Services with 14
  services
• Implementation of e-Business SME a bank (BRI)
• Implementation of e-learning application with 1
  pilot class
• Using smart card
• Launched in May 20, 2002 by the President of
  Republic Indonesia.

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Current Investments

• Business Private Sector contributions
• TELKOM
• Infrastructure LAN/WAN, Leased Line Dial-up
• Hardware Server and workstations.
• Software e-Public Services software, e-Learning
  software, e-Business software software

• Bank
• Building facility for Multipurpose Community
  Center
• Government Public Sector contributions
• Provides public service office with its office
  facilities
• Building facility and computer laboratory for
  student

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Pilot Projects Phases

• e-Public Services with 14 services
• e-Business
• e-Learning with 1 class
• Using smartcard

Phase 1
(Current status)

• Add more services e-health, e-tourism, etc.
• Implementation of public access node
• Add more 12 e-Learning classes
• Using Smartcard as a secure online transactional
  tool

Phase 2
(expected by the end of 2003)
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Pilot Projects Requirement

• We need support in
• Seeking project funding
• Providing expert / consultant for project
  planning as well as giving advise on suitable
  technology and applications.

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Benefits for APT Countries

• A reference model of solution in bridging digital
  divide in Asia Pacific countries.
• Manual guidance of Integrated E-Government
  Implementation in Asia Pacific
• Expert sharing from TELKOM to implement the model
  in APT countries member.

Documenting Processes
Identifying the Opportunity
Evaluating and Refining
Manual Guidance
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Thank You !