noMAX Business Continuity Presentation

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Business ContinuityThe Drivers, Issues and
High Availability Solutions
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Agenda

• Business Continuity An Overview
• Initial Observations From HA DR Perspective
• Downtime The Key Drivers Issues Cost
• High Availability Examples - What you will need
  to accomplish these Solutions?
• Closing Remarks

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Information as a Strategic Asset

• The value of your data
• Protection of business critical information
• A massive increase in data volume and complexity
• The reliability of back-up and recovery

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Initial Market Observations

• Business Continuity Management (BCM) Small but
  consistently growing awareness of issues
• Too many organizations still have no Business
  Continuity (BC) plan in place
• The rise of Corporate Governance a key BCM
  Driver
• Scope and vision of BCM - poorly defined with
  little effective benchmarking
• Too many priorities set yet little sustained
  focus on the most appropriate BC activities
• Increased concern of threats to an organization
  has not translated to an increase in Business
  Continuity Planning
• Insufficient number of BC plans in place
  undermined by lack of internal awareness and
  inadequate rehearsals for those plans already in
  place

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DOWNTIME Perception vs. Reality

• PERCEPTION (1)

Source Business Continuity Institute, UK
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DOWNTIME Perceived Areas of Vulnerability

• PERCEPTION (2)
• In a recent survey CFOs were asked "In which of
  the following areas do you feel your company is
  most vulnerable?
• Their responses were
• Disaster preparedness/recovery 37
• Security of information systems 24
• Protection of intellectual capital 11
• Detection of accounting fraud 10
• Theft by company employees 2
• Other 3
• None/not vulnerable 11
• Don't know/no answer 62
• Source Robert Half Management Resources

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DOWNTIME Perception vs. Reality
REALITY Causes of Unplanned Downtime
40Operator errors
20Environmental factors, Hardware, Operating
system, Power, Disasters
40Application failure
Source Gartner Group, Inc
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DOWNTIME The End-to-End Impact
Know yourdowntime costs

• REVENUE
• Direct loss
• Compensatorypayments
• Lost future revenue
• Billing losses
• Investment losses

• PRODUCTIVITY
• Number of employees affected x hours out x
  hourly rate

• FINANCIAL PERFORMANCE
• Revenue recognition
• Cash flow
• Lost discounts A/P
• Payment guarantees
• Credit rating
• Stock price

• DAMAGED REPUTATION
• Customers
• Suppliers
• Financial markets
• Banks
• Business partners
• Media/analysts

• OTHER EXPENSES
• Temporary employees, equipment rental, overtime
  costs, extra shipping costs, travel expenses,
  legal obligations

Source Gartner Group, Inc
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DOWNTIME The Cost

• On average, businesses lose US108,000 of
  revenue for every hourthat their IT
  infrastructure is down. (Gartner)
• Cost (US dollars) to businesses of unplanned
  downtime per hour by industry
• Brokerage Service 6.48 million and much more
• Energy 2.8 million and more
• Telecom 2 million and more
• Manufacturing 1.6 million
• Retail 636,000
• Health Care 6.48 million
• Media 90,000

Source Gartner Group, Inc
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COMPLIANCE A Critical and Urgent Issue

• Organizations are increasingly required to ensure
  that their data replicationand backup
  infrastructure meets a range of stipulated
  regulations and mandatory guidelines
• Examples include
• Sarbanes Oxley Act
• BASEL II
• SEC 17a 4
• USA PATRIOT Act
• GoBS (Generally Accepted Principles of
  Computer-aidedAccounting Systems)
• National Association of Securities Dealers (NASD
  3010 3110)
• Other accounting Firms

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BUSINESS CONTINUITY Are You Prepared?

• Statistics reveal the majority of businesses are
  not.
• Since 9/11 nearly 60 of companies have not
  increased their BCM-related head count (IBM
  survey)
• Only 35 of SMBs have a comprehensive Business
  Continuity Strategy in place (Gartner Group, Inc)
• Of 237 small businesses surveyed 73 have no
  written Disaster Recovery Plan despite 35
  ranking Disaster Recovery as important (Small
  Business Pipeline)
• Only 42 of survey respondents saw that a BCM
  plan was required to protect the core running of
  the business (Business Continuity Institute)
• Only 27 of organizations in the same survey had
  dedicated Business Continuity personnel

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Key points of why HA and DR are a driving force

• Three specific HA and DR drivers are behind the
  implementation ofa Business Continuity Solution
• Elimination of the rapidly closing back-up
  window
• Integrity of physical tape back-up and related
  procedures
• Effective management of orphan data

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An Optimized HA and DR SolutionThe Framework
for Implementation

• FACT HA and DR value is enhanced when
  organizations implementa comprehensive Business
  Continuity framework.
• At its core this framework should include
• Access to expertise and skills
• Regulatory compliance
• Security, privacy and data-protection
• Continuity of business operations
• Market readiness
• Integrated risk management to reduce costs

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Optimized HA and DR Solutions A Value
Proposition

• Peace of Mind The delivery of continuous uptime
  with zero data loss to provide 24x7 protection
• Reliable Backup and Recovery A backup server
  with a current replica that is always available
  for failover or switchover to replace the
  production server.
• Integrated HA and DR An HA solution that reduces
  the risks and costs of business interruptions
  combined with DR strategy/capability when the
  backup server is placed in a remote location
• Revenue Protection A significant reduction in
  the cost to businesses by way of lost revenue,
  productivity, legal penalties and brand damage
  caused by unplanned downtime

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HA and DR Business Continuity A Prospect Check
List (1)

• When developing an HA and DR solution that
  delivers comprehensive Business Continuity
  outcomes the following issues should be
  addressed
• Can you identify the critical business activities
  that you undertake the most?
• Can you identify the critical business activities
  that you undertake that most satisfy your
  customers expectations and, in turn, form the
  basis of your operation?
• What critical information do you most need for
  those activities to deliver to those
  requirements?
• Is Business Continuity an issue that has been
  discussed at board levelwithin your
  organization?
• If so, has a Business Continuity Strategy been
  developed that accounts for all aspects of BCM
  and data recovery? Is that strategy tested
  frequently?

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HA and DR Business Continuity A Prospect Check
List (2)

• Do you have a Change Management Process in place
  to keep your knowledge management current in the
  area of Business Continuity?
• Have you developed an area-by-area checklist on
  what your business would need to continue to
  function effectively should an outage occur?
• What information do you have on the causes,
  frequency and subsequent impact of system
  downtime?
• Does this information enable you to prioritise
  your business activities?
• Are you confident that in the event of a disaster
  or outage your business could recover quickly and
  run effectively enough to eliminate damage to
  your data, systems and reputation?

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Addressing the Issues

• Delivering continuous uptime with zero data-loss
  by
• Providing a back-up HA/DR iSeries server solution
  with a real-time replication that is always
  available
• Providing an HA/DR solution that dramatically
  reduces risk and the cost of business
  interruptions
• Allowing significant reduction in cost to
  businesses by way of lost revenue and
  productivity, legal penalties and brand damage
  caused by unplanned downtime
• Protecting business relationships with customers,
  partners and suppliers
• Generating an enhanced ROI on existing resources
  by ensuring they will be available to generate
  revenue and support business processes

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HA Examples Infrastructure options

• I Series / AS400 HA Solutions (Replication
  Options)
• IBM I-Series replication can be installed in the
  same physical environment (Same sub-netted
  network)
• IBM I-Series replication can be installed over a
  T-1 line to another branch location or disaster
  recovery site.
• IBM I-Series replication can be installed over
  MPLS
• IBM I-Series replication can be installed over a
  site-to-site VPN-over MPLS
• IBM I-Series replication can be installed at a
  neutral Disaster Recovery Site ( DATA Vault,
  RED-ANVIL, or an ISP)

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(No Transcript)
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MPLS/VPN Network Example

• IP/MPLS

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noMAX - a Superior Replication Solution
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Unique Features

• Speed
• Easy Installation and Configuration
• Object and Data Replication
• Integrated File System (IFS) Replication
• Dynamic Database Support
• Replicate over any Distance
• Low Bandwidth Requirement
• Replication on a Single System
• Scalable
• GUI and Green Screen
• Written in ILE/C

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Technical Highlights for NoMax

• Synchronized Data, Object and IFS Replication
• Real-Time Data Integrity
• Dynamic Database Operations
• Library / IFS Redirection
• Communications

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Comprehensive IBM Accreditations

• IBM Partner World Member
• IBM Server Proven
• IBM Value Added Enhancement Program
• IBM Tools Network

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Customers by Industry a Snapshot
Banking
Insurance
Services
Distribution
Manufacturing
Telecoms
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In ClosingThe Next Few Steps

• The process for assessment, evaluation and
  purchase of noMAX has been designed to be quick,
  easy, efficient and thorough
• SPSI and Maximum Availability (NoMax) can
  provide
• Free, Personal On-line Demonstration
• Free, No-obligation 30 Day Product Evaluation
• noMAX Technical Prerequisites
• On-going Technical Support

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Contact Us
www.maximumavailability.com