PowerPointPrsentation

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The Global ICT Conference 2004 "Digital Divide
and Knowledge Economy Problems and
Solutions 25-28 November 2004 Baku, Azerbaijan
Postal System Role in The Information Society.
Wincor-Nixdorf Colvir Solutions for Postal
Applications
Dr. E.Vaigauskas A.Bogdanov
Ph. 49 175 58 62 617 e-mail eduardas.vaigauskas_at_
wincor-nixdorf.com
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Wincor Nixdorf international AG
At a glance

• One of the leading suppliers of IT based
  solutions and services for banking, retail and
  postg
• Strong growth lead us to more than 1.6 billion
  revenues
• Over 6,000 employees
• Market innovator with state-of-the-artproducts
  and world-class technology
• Market leader with increasing market share
• Presence in more than 80 countries

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Postal Institutions Trust our Products
References
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Colvir Software Solutions
At a glance

• Postal-Banking Software supplier on CIS market
• UK based company with development in East Europe
• Over 60 employees
• Main Current Projects
• KazPost Corporate Information System
• Back-office for Kazakhstan National Plastic Card
• Retail Banking System for Halyk Bank of Kazakhstan

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The Challenge of Post Offices
Trends
Globalization
Publicly Quoted
Customer Orientation Cost Optimization Branch
Restructuring New Services
Majority Government Owned
Social function Ubiquity Supply function
Monopole
Fully Government
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Key Factors Challenges
Trends

• Conversion into market driven organizations
• Remain with social tasks for the whole community
• Offering new business opportunities
• Transform the counter employees to consultants
• Widespread use of information technology and
  automation
• Increase profits
• Keep your employees on board

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The Marketplace on the Move
Trends

• Merge of traditional Postal Services and Postbank
• Separation of Postbank and traditional Postal
  Services
• Reduction of number of branches
• Opening of new branches
• Integration of Postal Services in existing
  infrastructures
• Separation of traditional Post and Telecom segment

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Transformation of Poste Italiane
Example
Poste Italiane was a branch of Italys Ministry
of the Postal and Telecommunication
Services With a total revenue of 6 billions
it registered a net loss of almost 1,4 billions
in 1998 It had more than 180.000
employees It didn't have any IT
infrastructure None of its 14.000 branches used
any kind of office automation Poste Italiane
was constantly losing share in the parcels market
because of the low level of quality in its
services
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Transformation of Poste Italiane
Example
During 1998 Poste Italiane approved the 1998-2002
Business Plan, aiming to reorganizing the
company. Over 100 projects with specific
objectives have been developed Establishment
of a new organizational structure Reductions of
costs and increase of revenue Branch
restructuring with a completely new layout and
attitude to the customer Launch of new sales
channels (self service) Expansion of the
portfolio of financial products Internet based
services and new product Creation of an adequate
IT infrastructure Creation of a Call
Center Development of a projects such as Customer
Relationship Management and eProcurement
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Transformation of Poste Italiane
Example
Since 1998 until 2001more than 1.500 millions
have been used for investments. The
outcome 65.000 workstations have been installed
and connected 2.350 ATMs have been ordered from
Wincor Nixdorf 1.400 Kiosks have been ordered
from Wincor Nixdorf Call Center has been
established Network, databases, central systems,
servers Informatization of all procedures New
logistics systems equipped with technologically
advanced sorting centers Introduction of
tracking and tracing for certified and for
registered mail The project, named Posteshop,
allows post offices selling different goods to
the public
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Efficiency of Transformation
Example

• Poste Italiane (PI) example demonstrate, that
• restructuring of the Post organization and Post
  operation is possible in short time
• restructuring process requires the high
  investment
• restructurisation process brings the visible
  results quickly
• restructuring process could convert backward,
  conservative, non-profitable structure having no
  IT infrastructure at all to dynamic, profit
  generating organization with advanced TI
  infrastructure and efficient postal, financial
  and retail operations with extensive usage of
  Self Service technology.

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Wincor Nixdorf and Colvir brings the biggest
part of knowledge, solutions, products and
experience necessary for transformation of Post
organization
Experience

• Postal-Banking Host (PBH)
• Branch concept and branch design
• Counter automation equipment
• Self-service equipment
• Integration and implementation
• Staff training and consultancy

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Branch Concept Design
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PBH System Architecture
Solution
Banking Services
Postal Services
Product (Service) Delivery Tools
Product (Service) Designer
Kernel Data Dictionary Concept Domains Built-in
Data Warehouse Designer of Business Processes
Scenarios Security Audit
Database Inquiry Designer
Tariffication Tools (Fee Calculation)
Agents Services
Retail Services
GL
CRM
ERP
C/A
SSP Interface
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Front-end SSP Interface
Solution
SmartPay
Processing Suite
Colvir Business Logic
APM
SmartSafe
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IQPay
Solution
Wincor Nixdorf ProTopas WebExtensions as a basis
Workflow Processing by links in Internet pages
INTERNET APPLICATION
XML
XML
Colvir Business Logic
XML
ProCash/IFX
Authorizations
XML
ProCash/NDC
Wincor Nixdorf daNce as a basis
ProPrint
SmartSafe
Card authorization host
ProDevice
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Wincor Nixdorf is leading supplier of Post
related equipment
Products

• POS systems with complete peripheries
• Automated Teller Safes
• Electronic Shelf Labelling Systems
• ProPostal Stamps and Cards vending machines
• Automated Postal Machine and ATM
• Documental and Passbook Printers
• Cash deposit equipment with intelligent deposit
  and cash recycling
• Information -Transactions Terminals

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Thank you!
End