P1246990942UyJuV

1
BUSINESS DRIVEN TECHNOLOGY Chapter Sixteen
Integrating Collaborative Partnerships
2
LEARNING OUTCOMES

• 16.1 Describe the benefits of deploying a
  virtual private network
• 16.2 List, describe, and provide an example of
  an electronic trading network
• 16.3 Differentiate between an internet service
  provider, online service provider, and
  application service provider

3
LEARNING OUTCOMES

• 16.4 Assess the impact of portal technologies
  within e-business
• 16.5 Describe the advantages of embracing open
  source technology

4
CHAPTER SIXTEEN OVERVIEW

• Businesses exchange mission-critical information
  in real-time with trading partners around the
  world over every conceivable network, including
• Value-added network a private network, provided
  by a third party, for exchanging information
  through a high capacity connection
• Wide area network (WAN) a geographically
  dispersed telecommunication network
• Virtual private network (VPN) a way to use the
  public telecommunication infrastructure to
  provide secure access to an organization's
  network

5
CHAPTER SIXTEEN OVERVIEW

• Virtual private network

6
PROVIDING WEB-BASED USER ACCESS

• Organizations engaging in B2B commerce have
  relied largely on a value-added network or other
  dedicated links handling electronic data
  interchange transactions
• Electronic data interchange (EDI) a standard
  format for exchanging business data

7
PROVIDING WEB-BASED USER ACCESS

• Organizations are now turning to providers of
  electronic trading networks for enhanced
  Internet-based network and messaging services
• Electronic trading network service providers
  that manage network services

8
PROVIDING WEB-BASED USER ACCESS

• Service providers include
• Internet service provider (ISP)
• Online service provider (OSP)
• Application service provider (ASP)

9
Internet Service Provider

• Internet service provider (ISP) a company that
  provides individuals and other companies access
  to the Internet and other related services, such
  as Web site building
• There are over 7,000 ISPs in the United States
  offering services such as
• Web hosting - housing, servicing, and maintaining
  files for one or more Web sites
• Hard-disk storage space
• 24x7x365 availability
• Support

10
Internet Service Provider

• Wireless Internet service Provider (WISP) an
  ISP that allows subscribers to connect to a
  server at designated hot spots or access
  points

11
Online Service Provider

• Online service provider (OSP) offers an
  extensive online array of services of their own
  apart from the rest of the Internet and sometimes
  their own version of a Web browser

12
Application Service Provider

• Application service provider (ASP) a company
  that offers an organization access over the
  Internet to systems and related services that
  would otherwise have to be located in personal or
  organizational computers, services include
• Remote access for organizational users
• Off-premises LAN for mobile users
• Specialized systems

13
Application Service Provider

• Directory of application service providers

14
PORTALS A WINDOW INTO THE FUTURE

• Portal a Web site that offers a broad array of
  resources and services, such as e-mail, online
  discussion groups, search engines, and online
  shopping malls
• Enterprise information portal (EIP) an Internet
  site owned and operated by an organization to
  support its operations
• Linkage the interconnection of different
  systems, information, and transactions to support
  a user action

15
PORTALS A WINDOWS INTO THE FUTURE

• EIP example

16
THE FUTURE OF INTEGRATION IS OPEN

• Open architecture (open systems) describes
  nonproprietary IT hardware and software made
  available by the standards and procedures by
  which their products work, making it easier to
  integrate them
• Open systems are designed to
• Allow systems to seamlessly share information
• Capitalize on system infrastructure
• Eliminate proprietary systems and promote
  competitive pricing

17
CHAPTER SIXTEENOpening Case Study Questions

• What impact would an electronic trading network
  have on the way Amazon.com does business?
• Describe the advantages an open source
  architecture gives Amazon.com
• Explain why Amazon.com can be referred to as an
  EIP

18
CHAPTER SIXTEEN CASEJetBlue Green with Envy

• JetBlue uses technology to enhance customer
  satisfaction and to keep the company at the
  forefront of the airline industry
• JetBlue is involved in a joint development
  program to leverage the benefits of .NET for
  reliability, scalability, availability, and
  manageability of its IT systems

19
CHAPTER SIXTEEN CASE QUESTIONS

• Does JetBlue have a true competitive advantage by
  using a 100-percent e-ticketing system?
• Should JetBlue invest resources in creating a
  portal for wireless access? What are the
  reasons?
• How could JetBlue utilize the advantages of open
  source technology?

20
BUSINESS DRIVEN TECHNOLOGY UNIT FOUR CLOSING
21
Unit Closing Case One GM Drives Web Services

• Explain how collaboration and electronic
  relationships are critical to GMs competitive
  structure
• What other types of services should GM be
  developing via its Web services?
• GM outsources its IT operations. Is the
  outsourcing philosophy conducive to the
  development and deployment of its Web services?
• How can establishing communications standards
  help reduce complexity, lower operating costs,
  influence buying power, and improve the quality
  of systems development and deployment?

22
Unit Closing Case TwoOutsourcing at DuPont

• What are DuPonts reasons for developing a
  strategic outsourcing partnership with Accenture?
• Describe why outsourcing was a critical business
  decision for DuPont
• Explain DuPont's e-business model
• Identify the different ways that DuPont and
  Accenture are collaborating using technology