Communications Continuity Planning

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Communications Continuity Planning

• Maintaining communications in the event of a
  disruption of normal operating environments

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First of all, the key Word is Planning
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Who Needs to Think about This?

• Early Responders, naturally.
• However, Communications Continuity should be a
  key part of enterprise operational plans.
• Here are ways to think about your planning

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Communications Continuity ReadinessMeasuring
your Readiness Level

• Level 5 Redundant Deployable Offsite
  Communications Within the Hour Response
• Inventoried/Online Deployable Communications
  System
• Multiple pre-arranged media for terrestrial
  network connectivity
• Preconfigured deployment scenarios
  configurations
• Actively replicated offsite database on active
  deployable system
• Level 4 Redundant Offsite Communications
  Within the Day Response
• Access to Deployable Communications System
• Alternate medium for terrestrial network
  connectivity
• Preconfigured scenarios deployable database
  configurations
• Level 3 Alternate Communications Next Day
  Response
• Shared continuity facilities Home office/leased
  office
• Call re-routing plans aligned with key employee
  identification
• Hosted / Second facility call handling servers
  actively handle failover
• Level 2 Facility/System Failover
  Immediate/Transparent Operation
• Distributed communications databases, with
  automatic failover methods (no central fail
  points)
• Automatic route handling with multiple options
  among facilities to external networks

Non-Transparent, Requires Systems People
Transparent, Handled by Systems
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Planning for Business DisruptionSystems should
do most of the Work
Complete Facility Disruption
Level 3,4 or 5
PSTN Connectivity Disruption
PBX Server Disruption
Level 2
Level 2
Wide-area Link Disruption
Level 2
Level 1
PSTN
P
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Alternate Communication Level 3Leveraging
other Facilities
Complete Facility Disruption
P
P
P
P
P
P
P
P
P
P
P
P
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Deployable CommunicationsActively Replicated
Database
Emergency Interoperable Deployable Systems
P
P
P
P
P
P
P
P
P
P
P
P
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Deployable CommunicationsActively Replicated
Database
Emergency Interoperable Deployable Systems
Complete Facility Disruption
P
P
P
P
P
P
P
P
P
P
P
P
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Deployable CommunicationsMultiple Connectivity
Options
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Lets be safe out there.

• Sgt. Phil Esterhaus (Michael Conrad)
• Hill Street Blues

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Welcome to PacStar and its contributions to
emergency interoperable communications

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Jake SchmidtVP Business DevelopmentPacStar
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PacStar Response to unique Central Ohio Area
emergency needs
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Case Study F4 Tornado

• Situation
• On Friday, Sep. 15, 2006 at 425 p.m. Eastern
  Daylight Time, an F4 tornado rips a 1/2 mile wide
  path through most of central OH.
• Electrical power, telephone lines, cell and
  microwave towers, and major transportation
  pathways are disrupted. Satellite dishes are
  also down.
• All existing communications systems have fallen
  silent.

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Case Study F4 Tornado

• Situation
• All communications systems are down Whats
  next?

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Local Government Prepared?Disaster Response
Scenario
Cellphone users at EOC to coordinate directly
with Incident Sites on Police and Fire LMRs
Internet Data
Field Command Post
VoIP/Analog Phone
Cell Phone
Franklin County EOC, Columbus
Incident Site
Incident Site
Incident Site
Police LMR
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PacStar 5500 Fully Certified and Tested

• Tested in DICE Exercise for DISA/JITC System
  Certification February / March 06
• Accelerated JITC certification via TISP Program
• Tested in JUICE 05 (Joint User Interoperability
  Communications Exercise) supporting CECOM
• EA-TJTN and CERDEC
• MIL-STD-810F tested for heat, shock, and vibration

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PacStar 5500 Rapid Deployment In Under An Hour

• The red button enables rapid 8 minute set-up
• Integrated IQ-Core Software facilitates
  interoperability
• Create thumb-driven configurations
• Quickly add additional users
• Minimal training and IT staff required
• Clear, simple manuals and wizards
• Redundancy for continuity of operations
• Promptly deploys in infrastructure-starved
  environments

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PacStar 5500 Compact and Portable

• Total weight
• 2-person lift
• Easily fits into typical SUVs and mini-vans
• Transportable via commercial freight with no
  restrictions

• Quickly deploy in infrastructure-starved
  environments to support
• Command and control
• Training/exercises
• Logistics deployment
• Continuity of Operations Requirements
• Any other needs requiring team communications and
  data

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PacStar 5500 Ruggedized Construction

• MIL-STD 810F
• Operating shock and transport rated
• Approaches
• Internal reinforced chassis
• Supply chain modifications
• Internal mounting reinforcement
• Cable reinforcement
• Version 3.0 structure under development
• Patent pending

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PacStar emergency interoperable communications
solution

• Key Benefits
• A total solution enabling communications in
• infrastructure starved environments
• Proven in the battlefield
• Certified to military standards
• Deploys within an hour
• Compact Portable
• Integrated Management Software provides
• Ease of use
• Quick Configurations
• Simplification of complex and difficult tasks
• Reduces need for expertise, support and training
• Unparallel ruggedized construction