What have we learnt from 500 Operational Projects

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What have we learnt from 500 Operational Projects?

• Andy Carty
• Partnerships UK

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Operational Support Provided by Partnerships UK

• Operational Taskforce set up on 3 April 2006
• this will be a small unit acting on behalf of
  the Treasury and based in Partnerships UK PFI
  strengthening the long-term partnerships

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Operational Taskforce - Key Objectives

• To assist the public sector in improving the
  operational performance of PFI contracts
• To support individual projects in dealing with
  operational issues

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Operational Taskforce - Roles

• Helpdesk and project support
• Guidance and codes of conduct
• Operational reviews
• Refinancing Taskforce
• Information management

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Helpdesk and Project Support Services

• Contract Management Strategy and Best Practice
• Benchmarking and Market Testing
• Contract variations
• Contractor difficulties
• Change in ownership
• Mediation
• Insurance costs for insurance reviews
• Refinancing
• Payment mechanisms

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Helpdesk Calls

• April 2006 to September 2007
• 350 Calls and Emails

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Helpdesk Calls by Subject

• Benchmarking/Market-Testing 32
• Variations 20
• Dispute Resolution/Mediation 12
• Transition/Governance 10
• Poor Performance 6
• Corporate Restructuring 6
• Other 14

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Guidance Issued

• Benchmarking -
  October 2006
• Managing Change - March 2007
• Transition from Procurement to Operations
  - April 2007

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PPP/PFI Training Programme

• 2 Day Course developed in partnership with PwC
• October 9-10 London (full)
• December 11-12 Locations tba
• January 2008 Dates location tba

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Contacts
Andy Carty Operational Taskforce Direct
line 0207 273 8348 Helpdesk dedicated phone
line 0207 273 8356 Email address operationalta
skforce_at_partnershipsuk.org.uk