1 Intro

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AAFES Europe SWA Region
Safety Cooperation
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• Dr. Isrun Bohlinger
• Phone [phone]
• Email
• Office AAFES-EUR Region HQ, Command
  Section / Safety (Mainz-Kastel)
• Fully licensed host nation safety professional
  engineer (Germany)

Bohlinger_at_aafes.com
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Overview

• Growing demands on safety professionals
• The safety professional
• Examples
• Solutions
• Workshop

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Growing Demands
Reduce accidents
Inspections
Do more with less
Changing Regulations
Safety
Run campaigns
Provide training
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Jack of all Trades, Master of None

• Can I meet all these demands?
• Resources?
• What might happen if not?
• What is the core of my safety job?
• What are additional duties?
• Regulatory requirements?
• What is important?
• Keep the boss happy?
• For whom and why?

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Reactions to Growing Demands

• Accomplish everything yourself
• Increased workload
• Quality of work results
• Quality of life
• Make choices
• Which ones?
• White fields on the roadmap
• Get help
• More Safety Managers
• Help others to help you

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Accident Reporting (AAFES)

• Accident reports were
• Incomplete or not prepared at all
• Incorrect
• Late
• Revised procedures documents
• Training for Supervisors, HR, Loss Prevention
• Accident reports are
• Prepared by the supervisors
• Reviewed by HR, Loss Prevention / Safety
• Prepared after the associate reported the accident

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Safe Drivers Training

• Often organized or conducted by the Safety
  Offices
• Coordination Time
• Individual qualification
• Training time
• Consider
• Effort vs. effect
• Could another office be responsible?
• Other qualified trainers available?
• Can other employees be qualified?

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Forklift Training (AAFES)

• Forklift accidents were
• Expensive
• Not reported if no personal injury
• Without consequences
• New training program
• Training unit arranges for training
• Designated trainer
• Monitor compliance
• Forklift accidents are
• Still expensive, but less frequent
• Reported
• May have consequences

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Safety Campaigns

• Safety Offices often
• Implement or support
• Write or add to a campaign
• Conduct parts of a campaign
• Consider
• Who is responsible to arrange for training?
• Who is responsible to conduct training?
• Which scope should my campaign have?
• What is already part of your units program?
• Other subject-matter experts available for
  certain topics?

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HazMat HazCom Training (AAFES)

• Training was conducted by Loss Prevention
• Time-consuming
• Everybody had different training material
• Not tailored to the job
• Standardized training program
• Training unit arranges for training
• Local supervisors attend advanced training
• Monitor compliance
• HazMat / HazCom Training
• Uniform basic training at training unit
• Additional job-specific by supervisor
• Tailored to the job

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The Safety Professional

• Supports the employer and responsible personnel
  in all aspects regarding OSH and accident
  prevention at the workplace
• Provides consultation in OSH and accident
  prevention matters
• Inspects worksites and equipment
• Enfosters and supports safety at the workplace
• Cooperates with all personnel involved in OSH
  matters

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The Safety Professional

• Acts like an in-house consultant
• Is your position in the chain of command
  accordingly placed?
• Is your expertise valued?
• Do you keep your professional knowledge level
  up to date?
• Has no authority to issue orders
• Stay away from ordering people
• Clarify situations, where you might be tempted to
  

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Resources
Shared Experience Knowledge
Professional Development
OSH Authorities
Employee Rep. Org.
Safety
In-house Experts
External Specialists
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Workshop
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The Safety Professionals Tools

• Soft skills
• Hard skills (job expertise)

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Soft Skills

• Social competence job-related
• Connect the individuals goal with the goals and
  objectives of others or a group
• Understanding, tolerance, language use,
  intercultural competence
• Cooperation, communication, leadership,
  responsibility, trust, flexibility
• Emotional intelligence, engagement

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Communication

• Verbal and non-verbal communication
• Active listening
• Body language
• Conflict resolution
• Different goals and objectives

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Communication
Sender Recipient
Verbal Non-verbal
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Networking

• Know subject-matter experts and become a
  subject-matter expert for others
• Presenting yourself
• Give and get
• Promote alliances
• Participate in groups
• Build relationships
• Deal with difficult contacts