Title: Open lab projects for the remainder of 2001
1Open lab projects for the remainder of 2001
- NC State University Information Technology,
Systems, unnamed Micro computing group
Let go every Zig for Great Justice!
2March 6 Feedback meeting
- Our slides, and raw feedback that we gathered
is on the web at http//www.ncsu.edu/mtip/zen/labs
- Polite feedback is always welcome, either at this
meeting or via e-mail to microsys_at_help.ncsu.edu - We are basing all our work plans on the feedback
we receive!
3Breakdown of the To-Do list
- Things to fix
- Infrastructure Improvements
- New Capabilities / Applications
- New Policies and Procedures
- Training
4Things to fix
5Things to fix
- Actually fixed now
- Norton AV now in base NT install
- Netscape bookmark copies now run once only
- Netscape NSREG.DAT Corruption
- Assistive Tech software collection
- Access to Dept Servers (Remedy Solution 2531)
- Things were still working on
- Roaming Profile Corruption
- Acrobat Distiller and embedded fonts
- Improved install instructions
- Time and process to establish Wolfcopy printers
Work begun, but not complete, or results not
yet available
6Some suggestions
- If youre having profile corruption problems
- Be sure your workstation container is associated
with .Unity-WSP.Users - Check your version of Norton! (7.5)
- Educate your students about the perils of storing
files on the profile volumes.
7Infrastructure Improvements
8Infrastructure Improvements Easy stuff
- Complete retuning of ITD replica/profile servers
for optimum and consistent performance. (complete
Summer I) - Profile increase to 25MB (Fall)
- IP only in new labs to reduce net traffic
9Infrastructure Improvements Harder Stuff
- Replicas at CVM for geographic fault tolerance
(complete Summer II) - Printing Services to NDPS for IP based,
clusterable, IPP (with NW6) and automatic driver
distribution - Storage Area Network (SAN) and Cluster Services!
(Fall)
10Replicas at CVM
Hillsborough
Three sites with all data Any site can
authenticate users, Process any updates
(Multi-master)
Poe
CVM
Replication
11Novell Distributed Print Services
- Designed to handle the increased complexity of
managing modern printers in a network environment
- Exploits the new functionality offered by these
printers - Web based management
- IPP support with Netware 6
- See http//www.novell.com/products/ndps/
12Remember RAID-5?
- Redundant Array of Inexpensive Disks. Data is
written to multiple disks, with an extra disk
that has enough data to reconstruct any disk in
the array that fails.
Your Files
Data is split up, and parts kept on several disks
for safety
The parity disk computes a value that can be
used to restore the data from any one lost disk
Extraaka Parity
13SANs are even better
- With RAID, only the disk channel is redundant
- A single transistor on the motherboard, network
card, or other subsystem can still crash the
system - Enter the Storage Area Network!
14ITD SAN Configuration
And servers are clustered
½ TB disk subsystem
15Novell Cluster services
152.1.3.100
Both real and service address
152.1.3.50
152.1.3.100
Clients Think theyTalk to This IP Address
Real Servers
152.1.3.100
152.1.3.55
No real hardware, but all NDS configuration
objects
On failure a new node picks up the service IP
address
16What Clustering gives us
- Next level of fault tolerance any server
subsystem can fail, with 4 x failover - Transparent to clients. Virtual servers can host
read/write as well as read-only volumes - Any IP based Netware hosted service can be
clustered, not just volumes (NDPS, ftp, web)
IP based
17Prepare for the future!
- All Novell Clients should be configured for IP
- We recommend Client-32 v 3.3 for Win9xClient-32
v4.8 for Win 2000 / Win NT - You should install the NDPS client, even if
youre not using it now - Guidelines for SANitizing applications being
developed and shared with Zen test group
18New Capabilities / Applications
19New Capabilities
- Windows 2000 in labs (Fall)
- New installer for Win2K (sysprep)
- New Applications
- Zen 3 uses MSI files directly (no snapshot)
- Zen 3 Disconnected NAL
- Zen 3 workstation imaging and auto registration
- WebDAV (clientless web access)
20Hey, hey, its Win 2K
- Limited deployment Summer II to iron out
anti-features. - Win2K with SP1, Novell Client v4.8, AFS 3.6 v
2.14 - All Unity Apps will be tested with Win2k
- Print drivers for automatic setup via policies
- IP only
21Sysprep
- No Leadoff for Windows 2000
- Ghost image with all drivers (New site license in
progress) - On first boot, prompts for Computer Name and
Administrator password - Log in once for Workstation Registration, and
youre done! - Classes / Demo in Summer II
22New Applications
- Applications for Fall and Spring will be tested
under both NT and 2000 - Fall brings major version updates for most
shipping applications - Internet Explorer!
- Complete list of applications on web at
http//www.ncsu.edu/mtip/zen/labs/newapps.html
23Zen 3 MSI support
- Making and maintaining applications one of the
most difficult skills to master in this
environment - Snapshot is rather an art. Must watch for DHCP
leases, explorer and rpc mess. - With Zen3 use Microsoft System Installer files.
Snapshot completely eliminated!
24Zen 3 Disconnected NAL
- Use a laptops hard drive or burn a CD-ROM with
NALs .FIL files - Even without a network connection, Verify
functions to rebuild apps - ITD to provide, but not lead on this without a
strong mandate from campus (too much else cool in
Zen 3!)
25Zen 3 Imaging and Autoregistration
- Zen 3 provides WS imaging (like Ghost) but
controlled via NDS - Not fully developed for use here (no compression)
- Autoregistration removes last login from setup.
- Zen 3 scheduled to be installed June 30, 2001
26WebDAV
- Use IE or Web Folders to access Netware lockers
or other resources remotely - No client software to install
- Access to all security features (ACLs)
- Mac AFP/IP a bust, so may be best way to get Mac
access from off campus - Well pursue with Netware 6 (not shipping yet)
27New and ImprovedPolicies and Processes
28Password and Profile Resets
- Unity Password Resets Coming Soon!
- Dept heads and above may request privilege for
staff (full or part time) - Good for one (fiscal) year
- Must have Unity and Remedy accounts
- Profile Resets Web-based tool in the future,
workaround documented in Remedy solution 2590
29Software and Printing
- Application Issues
- Discipline Apps in Unity Labs policy on web
- Software priorities/responsibilities in
progress - Printing documentation in progress anticipated
turnaround for WolfCopy queues, - Assistive Technology folder on APPS volume, Terry
Thompson controls access
30Improving support for admins
- Computing Services is developing tiered
support, to help admins bypass 1st level
helpdesk when appropriate - Documentation review and reorg beginning in
Systems, rules/regulations project - Some new Remedy solutions Access to dept.
lockers, 2531, Help an end user reset NT
profile, 2590
31Support Issues for Local Servers
- ITD will hold, maintain and troubleshoot NDS
replicas for departments/Colleges - ITD offers a Distributed Support program, which
can place qualified staff in departments that
need to run a server - ITD can refer you to vendors on state contract
for Rent a Systems Engineer for consulting,
server setup, maintenance and troubleshooting
32Support Issues for Local Servers, cont.
- For groups that wish to move commodity services
off of local servers, ITD offers the following
services - NetWare file space /AFS locker rental
- Print services (accounted printing through
Wolfcopy or NetWare file space rental) - Unity IMAP email
- General consulting on the migration project
- Send email to microsys_at_help.ncsu.edu for more
information on these services
33Training
- Remedy training
- 1st Thursdays, 9am-11am, Avent Ferry Training
Center - Alternating general and advanced
(http//remedy.ncsu.edu/news) - Norton Antivirus Workshop Summer I
- Windows 2000 installation - Summer II
- How to Key applications Fall
- How to Build NAL Applications Fall
34Linux
- No plans for Linux desktop development
- Linux initiatives already underway in groups that
have identified this as a critical need - We will work with these other groups to leverage
NDS/LDAP into this platform - Our focus will continue to be on meeting NCSU
communitys need for strong support of the
Windows and Macintosh desktop platforms
35Open lab projects for the remainder of 2001
- NC State University Information Technology,
Systems, unnamed Micro computing group
Let go every Zig for Great Justice!
36Secret Slide Unaddressed Issues
- Power users on particular workstations Huh?
- NAL equivalent on Macintosh
- Macintosh client access ?
- Force Run sysnews on login
- NAL and Unity apps in Resnet / Off campus