IS 476: Project Management

1
IS 476 Project Management

• cle

2
Planning Projects The Basic questions

• What activities must be performed?
• Who should perform them?
• When should they be started?
• When should they be completed?
• Which activities must be done in sequence?
• Which activities can be done simultaneously?

3
Three Planning Documents

• Project Action Plan
• Work Breakdown Structure
• Linear Responsibility Chart

4
Conflicts The basic methods for resolving them

• Brute force
• Autocratic decision-making
• Rule of law
• Negotiation

5
Negotiation What Is It?

• Negotiation is a process between two or more
  parties to resolve a dispute or impasse between
  them in a nonviolent manner.

6
Effective negotiators must be able to

• Mediate
• Conciliate
• Make peace
• Bring to agreement
• Settle differences
• Moderate
• Arbitrate
• Compromise
• Bargain

7
Pareto Optimal Solution

• The general idea of negotiation is to find a
  solution such that no party can be made better
  off by making another party worse off by the same
  amount or more.

8
The Project Life Cycle Four Stages

• Formation
• Buildup
• Delineate technical objectives
• Get resource commitments
• Set project priorities
• Establish organization structure
• Main
• Phaseout

9
Basic Types of Conflict

• Schedules
• Priorities
• How important is this project relative to other
  projects and the functional areas?
• Labor resources
• Technical factors
• Administrative procedures
• Costs
• Personalities

10
Three Categories of Conflict

• Goals
• Different people have different goals and
  expectations
• Authority
• Just who is in charge?
• Interpersonal
• Conflicts occur among the PM, FMs, and team
  members

11
Conflict Categories
12
Principled Negotiation A Technique used to

• Resolve conflicts without harm to the project or
  negotiators
• Foster integrity and honesty among negotiators
• Satisfy the needs of the negotiators, as well as
  the needs of the parent organization