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Leveraging the EAP for Workplace Interventions

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Telephonic and in-person assessment and counseling for life issues ... in risk rated insurance plans, and reduced coverage for poor lifestyle choice ... – PowerPoint PPT presentation

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Title: Leveraging the EAP for Workplace Interventions


1
Leveraging the EAP for Workplace Interventions
  • Young Adults in the Workplace Technical
    Assistance Forum
  • November 30th December 2nd
  • David Goehner, LCSW, CEAP and Rich Paul, ACSW,
    CEAP

2
Agenda
  • What is an EAP?
  • Todays workplace
  • EAP focus and impact on health, safety, and
    productivity
  • The future of EAP
  • Questions and Answers

3
What is an EAP?
  • Employer Services
  • Account Management
  • Prevention Initiatives
  • Management Consultation Coaching
  • Trauma Response Services
  • Training
  • Disability Management
  • Compliance Line
  • Leadership Coaching
  • Employee/Family services
  • EAP Counseling Services
  • Work/Life Services
  • Healthy Living Programs
  • Web Resources Including Self Assessments

4
Employee/Family Services
  • 24/7 telephonic access to Masters-prepared/CEAP
    clinicians
  • Telephonic and in-person assessment and
    counseling for life issues
  • Local, regional, national, and international
    provider networks
  • Providers with multiple specialties, language
    capabilities, cultural backgrounds
  • Coordination with Behavioral Health Care benefit
    plans

5
Employee/Family Services
  • Child/Elder Care Locators
  • Educational Locators
  • Financial Consultation
  • Legal Consultation
  • Customized web site

6
Employee/Family Services
  • Smoking Cessation Program
  • Health promotion campaigns
  • Medline content and videos
  • Self Assessments and personal profiles
  • 24/7 Nurse Line Services

7
The Employers Landscape
  • A wide variety of recruiting strategies, employee
    development programs, compensation plans, benefit
    plans, performance incentives, and employee
    assistance programs are utilized by management to
    minimize the risks associated with human capital
    challenges. These risks include
  • Recruitment and Retention
  • Absenteeism
  • Inappropriate Utilization of Health Benefits
  • Disability and Return-to-Work Management
  • Employee Controversy
  • Corporate Crime
  • Productivity

8
Todays Workplace
  • High Stress
  • Mergers/Acquisitions
  • Downsizing/Layoffs
  • Rising healthcare costs
  • Recruitment and retention challenges
  • Multi-generational workforces
  • Global marketplace
  • Increased competition
  • Technology

9
National Workforce Trends
  • Aging of work populations gt 35 years of age
  • Higher percentage of females
  • Higher percentage of minorities
  • Increasing number of immigrants entering
    workforce
  • Slowing in the growth of the workforce -
    especially manufacturing
  • Significant increase in the number of living
    retirees
  • Significant increase in the integration of
    disabled worker into mainstream
  • More working single parents
  • More families where both parents work

10
The Health Continuum
11
Areas of Health Prevention Important to Employers
  • Lung/COPD
  • Macular Degeneration
  • Menopause/HRT
  • Mental/Emotional Health
  • Depression
  • Stress
  • Osteoporosis
  • Pain Relief/Backache/Sore muscles
  • Prostate cancer
  • Skin care
  • Weight loss
  • Acid Reflux/GERD/Heartburn/ Indigestion
  • Allergies/Asthma
  • Alzheimers
  • Arthritis
  • Cancer
  • Cold/Flu
  • Cardiovascular
  • Dental/Oral
  • Diabetes
  • Fatigue/insomnia

12
Business Case for Wellness Interventions
  • Research Estimated Costs of Risk Factors -
    Conservative Ranges

13
Employer Services
  • Enhancing the workplace with prevention, focus
    and impact on
  • Health
  • Safety
  • Productivity

14
Employer Services - Health
  • Consultation and coaching to address
  • Emotional health/stability
  • Mental health/stability
  • Physical health
  • Interpersonal skills/relationships
  • Financial stability
  • Spiritual strength
  • Strength of support system
  • Coping skills

15
Employer Services - Safety
  • Consultation and coaching to address
  • Level of risk to an employee or others
  • Potential for accidents
  • Potential for violence
  • High risk behavior
  • Drug policy violation issues
  • Workplace trauma

16
Employer Services - Productivity
  • Consultation and coaching to address problems
    about
  • Attendance
  • Quality
  • Co-worker relationships
  • Productivity
  • Dependability

17
Employee Health Intervention Trends
  • Integration of employee health services instead
    of piecemeal approach
  • Medical self-care individual responsibility for
    health care
  • Increase in risk rated insurance plans, and
    reduced coverage for poor lifestyle choice
  • In the past 5 years, valid measures for
    predicting risk and determining ROI
  • Increased use of flexible benefits plan
  • Increase in incentives for participation and
    increased health
  • Plan related, gift related, work time off
    related, wellness gain share

18
Value Proposition of Prevention
  • Improve health status of population
  • Enhance employer and participant satisfaction
  • Reduce healthcare costs
  • Slow or reverse the progression of chronic
    conditions so that employees will have a better
    quality of life

19
Effectively partnering with EAPs
  • Value proposition must have appeal for the
    employers the EAP serves
  • Define the target population and intervention
  • What is the business case?

20
An EAPs Contributions
  • Behavioral health expertise
  • Comprehensive diagnostic assessment with multiple
    screenings and preliminary identification of
    behavioral health issues
  • Wellness education and prevention
  • Management consultation
  • Case management, including referral linkage and
    follow-up
  • Development of a multi-disciplinary network of
    referral sources.

21
Future Opportunities for EAPs
  • Integrator of medical and behavioral health
  • Return to a greater prevention focus
  • Risk focused intervention planning
  • ROI on service impact on health and productivity
    including absence management
  • Life Coaching

22
Questions and Answers
23
Resources
  • www.neas.com
  • David Goehner, LCSW, CEAP
  • dgoehner_at_neas.com
  • 262-574-2500
  • www.valueoptions.com
  • Rich Paul, ACSW, CEAP
  • richard.paul_at_valueoptions.com
  • 919-941-6114
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