Student Record Officer Conference

1
Student Record Officer Conference

• Making a Difference in 2010
• Geoff Layer
• 7 April 2009

2
Structure

• Scale/Size
• Government Policy
• Funding
• Student Body

• Internationalisation
• Public Perception
• Future

3
Scale/Size

• 1960s 6 of 18-21 year olds
• Small number of universities
• Today 44 of 18-30 year olds
• 150 universities and more to come
• 12 of HE is in FE

4
Government Policy

• Four approaches
• Expansion
• Fair access
• Low socio-economic groups
• Leitch
• Research selectivity
• Quality assurance and standards
• PMI initiatives

5
Funding

• Block grant
• Selective initiatives
• Regulated tuition fees
• Unregulated tuition fees
• Research grants
• KT income generation

6
Student Body

• Male/Female
• Ethnicity
• Disability
• Locality

• Age
• Qualification base
• International mix
• Litigious

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Internationalisation

• Direct recruitment
• 1 3 / 2 2 / x y
• Exchange
• Franchise
• Transnational education
• Campuses abroad

8
Public Perception

• Access
• Jobs
• Types of degrees
• Standards
• Low contact hours

9
Tensions

• Gold standard / Access / Vocational
• Fair Access / Leitch
• Prescription / Autonomy
• Global / Immigration rules
• esystem / expectation

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Future

• Reduced reliance on public purse
• Higher fees
• High level of service expectation

11
Student Life Cycle
12
Individual Life Cycle

• Applicant
• Transition
• Progression and support
• Moving on

13
Key Issues

• Data Integrity
• Customer relations
• Process of continuous enhancement
• Student support

14
Student Support

• Avoid blue flashing light / A E approach
• Preventative care as opposed to treating the
  condition.

15
Inform Policy

• Attainment of students from minority ethnic
  groups
• Student retention policy
• English language qualifications
• Differential views on non specific A Levels
• PGR supervision practice
• 10 paper reduction per annum
• Part time student

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Challenges

• Analysis of the data
• Custodians of the rule book
• Human side of the organisation
• Be at the table assisting the decision