P1246990954KJfML

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Southern California 511 Working Group December
2005
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Southern California 1-800-COMMUTE

• Launched in response to the 1994 Northridge
  Earthquake.
• - Multi-agency, multimodal partnership which
  integrated existing transit, rail, rideshare,
  bike, road construction and highway information
  sources in 5 Counties onto a single phone tree.
• Today it is also cross marketed with regional
  rideshare and traveler information internet site
  www.CommuteSmart.info.
• Links statewide via Smart-Traveler
  (dot.ca.gov/Caltrans511) along with a switch from
  511 on cell phones to 1-800-Commute, and website
  redirects from www.511socal.org ,
  www.511socal.net , www.511socal.info ,
  www.socal511.org , www.socal511.net and
  www.socal511.info to www.CommuteSmart.info .

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Generation IV - Virtual Network - June 2003
Southern California 1-800-COMMUTE
1- Transit
1-800-COMMUTE
2- Highways
Transportation and Rideshare call centers
Internal MCI 800 Number Transfer
3-Rideshare
MCI ECR
4- Metrolink
5- Bicycle
6-Telecommuting
7- Internet
Annual 03/04 Cost 300,000 (ECR) 420,000
(800 charges) 720,000
Annual Calls 2.6 million
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Web Services for All Counties

• Multi-modal Commute Assistance Web Site
  CommuteSmart.info
• 6-county traffic map of Freeways
• Highway patrol incident information
• Point-to-point travel times
• Transit Itineraries via Online Metro Trip Planner
  
• 50 transit providers
• 5-county geographic coverage
• Online, real-time carpool matching service
• Other commute assistance info. resources

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CommuteSmart Traveler Information Products

• Ridematch.info
• Recasting of existing real-time
• ridematching website into the
• regional CommuteSmart family
• of products for instant online
• ridematching services.

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CommuteSmart Traveler Information Products

• Real Time Traffic map
• Cooperation and partnership by local agencies to
• leverage a local information product into
  regional
• service. The real time traffic map was
  originally
• designed and implemented by LACoDPW for use
• in the El Segundo/LAX area. The original
• implementation coupled with a subsequent
• expansion now creates high value to So Cal
• commuters and ridesharers.

Metro Trip Planner Integration of Metro product
containing route and schedule information for
over 50 transit agencies throughout the 5
county region into the CommuteSmart family of
products by use of CommuteSmart graphics. Trip
planner currently supports over two million
transactions per month and plans
voice- automated enhancements.
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Los Angeles County

• Regional Integration of Intelligent
• Transportation Systems (RIITS)
• CalTrans Freeway Data
• CalTrans Arterial Signal Data(CTNET)
• LA City DOT Arterial Signal Data
• LA County MTA Bus Data
• LA County MTA Rail Data
• CHP Event Data

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Traffic Condition w/CCTV, RIITS web page
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Arterial Congestion Data, RIITS web page
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Real-Time Train Location, RIITS web page
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Orange County

• OCTA Trip Planner
• www.octa.net
• Online trip planning service
• Provides the most up-to-date information from
  OCTA's master database of routes and schedules.

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Orange County

• The Orange County Transportation Helpline
  1.800.724.0353
• Provides information on current transportation
  construction projects
• Updated daily
• Ramp closures/openings
• OCTAs Information Hotline
• 714.636.RIDE/800.636.RIDE
• Offers live assistance with
• Bus route information
• Rideshare information

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CalTrans ATMIS Family of service/productsSpeed,
Volume, Weather, and Lane Closure Data is stored
in files on a web server. CCTV snapshots and
streaming video are also accessible in common
formats. These files are made available
unrestricted to anyone who requires the
information. -Vehicle Detection Freeway
speed/volume/location -Active Changeable Message
Signs -CCTV images -Lane Closures Weather
ConditionsLive Information Hot Lines-
1-866-Rideshare Assistance with bus and
rideshare programs- 1-866-IECS4Help Dedicated
line for employers
San Bernardino and Riverside Counties
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Caltrans D8 Web Services
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Regional Challenges Issues

• Phased Development
• Given quantity and quality of deployed
  information along with cell phone
• 511 activation, does phased deployment allow
  status for So Cal 511to
• change?
• Financing
• What is the best model for regional organization
  to deal with the issues of on-going
• OM in a multi-jurisdictional environment and the
  maintenance of support to
• existing products and services? Region is also
  facing high land line conversion
• costs and is short on resource.
• Private Sector Involvement
• So Cal Region rich in information, particularly
  private sector provided. How does
• Region leverage that private investment and/or
  product towards system
• implementation and sustainability? Integration of
  many different types/styles of
• information is also a challenge from a cost
  effective point of view.