Regional Workshop

1

• Regional Workshop
• on Capacity Building of Asia Pacific
• e-Government Initiatives
• Rama Gardens Hotel,
• Bangkok, 24-25 April 2006

2

• Cambodia the road to e-governance
• Leewood Phu, NiDA Secretary General
• leewood_phu_at_nida.gov.kh
• www.nida.gov.kh

3
A - Background

• Background of e-government policies in Cambodia
• Focus on vulnerable and marginalized groups
• Special concerns of vulnerable and
• marginalized groups

4
B - Government Administration Information System
(GAIS) project

• Relevance to the theme of the project
• Potential for further expansion

5
C - Description of the GAIS project

• Origin
• Objectives
• Target beneficiaries and specific needs
• Implementing agencies
• Stakeholders
• Duration
• Current status

6
D - Analysis of the GAIS project and related
policies

• Analysis of success in implementing objectives
• Emerging issues and challenges
• Unfulfilled expectations

7
E - Impacts implications of GAIS project on
vulnerable marginalized groups

• Economic impactslivelihood and income
• Social impactshealth, education, social status
• Cultural impacts

8
F - Improvement of the interface with the
beneficiaries and community participation

• Participation by all groups
• Participation of weakest groupswomen and
  marginal groups
• Domination by select stakeholders
• Empowering the weakest

9
G - Conflict resolution and management among the
stakeholders

• Political level (Ministers)
• Technical level (Working Group)

10
H - Capacity gaps Capacity development

• Individual capacities (of personnel)
• Institutional/organizational capacity
• Strengths and shortcomings of ongoing
• capacity building activities

11
I - Conclusions and recommendations

• Summary of key points related to success factors,
  challenges, and areas of potential, and capacity
  gaps
• Recommendations on improved targeting of
• the weakest groups, increasing participation of
  beneficiaries, improving the interface with
• the community, and building capacity

12
I1 Summary of key points related to success
factors, challenges areas of potential,

• Political will
• Involvement of top leader from begin-end
• Management within a complex and fragile
• environment
• Technical capability
• Understand what/how system works task dist.
• Maximum Participation
• Localization
• Utilize local engineers, language software

13
I2 key points related to challenges, areas of
potential capacity gaps

• Keys points related to challenges
• -Decentralization. -Diverse backgrounds
• -Legacy of the Khmer Rouge regime.
• -Education on the usage of public property.
• Key points related to areas of potential
• -Provincial expansion
• -Acceptance of GAISMajor Admin reform
• Key points related to capacity gaps
• -Recruitment practice (district commune)
• -Retaining of the legacy workforces

14
I3 - Recommendations on

• Improved targeting of the weakest groups
• Identification process of the weakest groups
• (by income, education, social status, wealth, )
• Identification of the common needs
• Build application specific
• Inclusion in all working groups at outset of
  project

15
I4 - Recommendations on

• Increasing participation of beneficiaries
• -Awareness and publicity.
• -Long term benefits versus short term cost to
  participate.
• -Subsidization of the short term cost.
• Improving the interface with the community
• -Changing mindset (to serve rather than to be
  served)
• -Decentralization (solving problems on the spot)
• -Decisiveness.
• Building capacity
• -Oversea training on in-depth subject specific.
• -Local training under the train-the-trainer
  program.
• -Continuous training/pruning

16

• Thank You
• www.nida.gov.kh
• leewood_phu_at_nida.gov.kh