The Next Generation Workforce

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The Next Generation Workforce

• Transforming the American Workplace
• Office of Disability Employment Policy Summit
• Washington, DC

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Aetna has built a culture that values every
individuals contributions and enables them to
perform to their fullest potential
The Aetna WayWe put the people who use our
services at the center of everything we do and we
live by a core set of values.
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The Aetna WayA winning culture fosters success

• Aetna Tops FORTUNEs List of Americas Most
  Admired Companies Among Health Care Insurers
• March 3, 2008

Achieved highest ranking among our peers by
placing first in People management Quality of
management Quality of products/services Use of
corporate assets
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Aetna believes that we have a responsibility

• As an employer

• As an insurer

• As a citizen

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Aetna as an employer

• Aetnas commitment to people with disabilities is
  not new.
• 1976 Aetna is founding member of the National
  Business and Disability Council.
• 1997 - Recognized by the National Center for
  Disability Services, which named Aetna the
  Employer of the Year.
• 2006 Aetna recognized by U.S. Department of
  Labor with the New Freedom Initiative Award.

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Aetna as an employerMore than recognition

• While recognition is great, our efforts in this
  area are not entirely selfless.
• To succeed as a company, we need to attract,
  employ, and retain the top talent in a highly
  competitive environment.
• We cant afford to overlook any segment of the
  labor market including those with disabilities.
  
• By employing a diverse range of individuals, we
  tap into many different perspectives helping us
  better understand the people who use our products
  and services.

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Aetna as an employerMeeting needs to maximize
potential

• Every employee contributes to Aetnas success.
• Accommodations to assist employees with a range
  of challenges.
• Workplace Accommodation Unit devoted to helping
  employees reach their full potential.
• Staffed by experts on workplace health and
  accommodation and, each year, helps about 300
  employees.

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Aetna as an employerImproving understanding

• We recognize that we cant simply focus on those
  individuals who have disabilities.
• Focus on collaboration and teamwork means we all
  need to learn to work with one anothers
  challenges.
• Aetna Office of Diversity has created a great
  website for all employees called Disabilities
  and the Workplace.
• Educate employees on working with those with
  disabilities helping us maintain a culture of
  acceptance and understanding.

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Aetna believes that we have a responsibility

• As an employer

• As an insurer

• As a citizen

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Aetna as an insurer

• Leading health care benefits company serving over
  37 million people.
• Top five group disability benefits providers.
• Unique position to help people who have
  experienced a disabling condition to return to
  work.
• Focus on getting disabled individuals back to
  health, back to work and, back on firm financial
  footing, as soon as its appropriate.

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Aetna as an InsurerIntegrating Health
Disability

• Aetna Integrated Health Disability (IHD) is a
  concrete and compelling example of Aetnas
  strengths innovation, information and
  integration.
• The right connections, at the right time to
  create a better outcome
• Improves overall health of our members, while
  potentially reducing medical costs
• Combines predictive modeling, patient
  information, early intervention, condition
  management and care coordination
• Helps claimants understand the process,
  facilitates recovery, and helps them return to
  work as quickly as possible

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Aetna as an insurerThe Mind Body Connection

• Understanding the close ties between depression
  and physical disability
• The World Health Organization estimates that
  depression will soon be the second leading cause
  of disability
• We provide integrated behavioral health benefits
  and industry leading predictive models
• Medical Psychiatric and Psychiatric Disability
  specialty programs

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Aetna believes that we have a responsibility

• As an employer

• As an insurer

• As a citizen

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Aetna as a corporate citizen

• A long history of leadership and commitment to
  working with community partners to shape a
  healthier America

The Aetna Foundation is the independent
charitable and philanthropic arm of Aetna Inc.
Founded in 1972, the Foundation helps build
healthy communities by promoting volunteerism,
forming partnerships and funding initiatives that
improve the quality of life where our employees
and customers live and work.
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Aetna as a corporate citizen

• One way we bring our Aetna Values to life is
  through our financial support of the communities
  in which we live and work.

• Habitat for Humanity - Since 2003, Aetna has
  funded the construction of five homes in four
  cities
• - Hartford, CT
• - Dania Beach, FL
• - Portland, OR
• - Dallas, TX

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Aetna as a corporate citizen

• Providing financial and volunteer support to
  organizations who support those with
  disabilities.

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Aetna as a corporate citizen

• Long-term supporter of the American School for
  the Deaf, the oldest special education school in
  the country.

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Aetna as a corporate citizen

• Aetna Disability-Sponsored U.S. Amputee Hockey
  Team Wins Silver Award

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• Working to Transform Health Care in America

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Challenges Facing the U.S. Health Care System

• Quality
• U.S. ranks 37th in world
• Adults receive ½ of recommended care
• Pervasive geographic racial disparities

• Access
• 47 million uninsured
• 60 employer offer rate
• Major health economic consequences

• Cost Affordability
• Health care spending 16 of GDP
• Average family premium 11k
• Premiums growing at twice the rate of wages
  CPI

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Challenges facing persons with disabilities

• New Research in Health Affairs
• At any given time, an estimated 1.3 - 1.5 million
  newly eligible Social Security Disability
  Insurance (SSDI) recipients are waiting to
  qualify for Medicare.
• Nearly one-quarter (24) of disabled workers
  under age 65 who receive SSDI were uninsured
  during the two years they must wait to obtain
  Medicare benefits.
• About half of those uninsured during the waiting
  period were also uninsured prior to the waiting
  period. 
• The Medicare waiting period often results in
  people with severe disabilities struggling
  without health insurance.

Source  Short and Weaver, "Transitioning to
Medicare Before Age 65," Health Affairs, 25 March
2008.
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Aetnas Platform To Your Health!

• Every American should have affordable access to
  health care.
• Transforming health care is a shared
  responsibility.
• Achieving universal coverage is only possible
  when there is universal participation.
• Health care reform should be built upon strengths
  and successes associated with the competitive
  market place.
• Consumers must be empowered with information,
  technological tools, product options to make
  prudent health care decisions.

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The intersection of business experience
personal experience

• What does not destroy me, makes me stronger
• Friedrich Nietzsche
• German Philosopher
• 1888

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Continuing to transform the workplace

• Much has been accomplished but more can be
  done..
• We will continue to build a workplace that is
  accessible physically AND virtually
• Telework, and engaging teleworkers, will drive
  our vision for the future
• Investment in infrastructure is key eService,
  AccessHR, eLearning
• Living The Aetna Way!

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• Questions