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Responsibility Centered Management

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Title: Responsibility Centered Management


1
Responsibility Centered Management
  • University Planning Council
  • 800-930 a.m.
  • Union, Room 418

2
Newspaper Headlines
3
Newspaper Headlines
4
Newspaper Headlines
5
Newspaper Headlines
  • The New York Times
  • Editorials/Op Ed
  • Colleges Caught in a Vise by Stanley Fish
  • September 18, 2003
  • Taxpayers estimate that 75 of a universitys
    operating costs are covered by public fundsthe
    figure is just 25 and heading downward
  • John Boehner Howard McKeon (Republicans on the
    House Education Committee) issued The College
  • Cost Crisis holding that institutions of higher
    education are not accountable enough to parents,
    students and taxpayersthe consumers of higher
    education.

6
Newspaper Headlines
  • Colleges Caught in a Vise (continued)
  • Howard McKeon bill to cut federal financing to
    colleges whose tuition hikes are more than double
    the rate of inflation or the consumer price
    index.
  • Even if states impose salary and hiring freezes,
    they would be more than offset by increases no
    state government can control raises mandated by
    union contracts, skyrocketing utility and
    insurance rates, the cost of replacing worn-out
    equipment, the cost of replacing equipment
    declared obsolete after three years, the cost of
    buying equipment that did not exist 18 months
    ago, the cost of maintaining a crumbling physical
    plant, the cost of security measures deemed
    necessary after 9/11.

7
Newspaper Headlines
  • Colleges Caught in a Vise (continued)
  • if a business were to find itself with rising
    costs and falling revenues it would top off
    unprofitable lines, close units, downsize the
    work force, relax quality control and, of course,
    raise prices to whatever level the traffic would
    bear. In university terms, this would mean
    offering fewer courses, closing departments,
    sending students elsewhere, skimping on advising,
    hiring the pedagogical equivalent of migrant
    workers, eliminating remedial programs, ejecting
    the students for whom remedial programs are
    necessary, reducing health and counseling
    services, admitting fewer students and inventing
    fees for everything from registration to
    breathing.
  • If the revenues sustaining your operation are
    cut sharply and you are prevented by law from
    raising prices, your only recourse is to offer an
    inferior product.

8
Newspaper Headlines
  • USA Today
  • Public Students Take Double Hit for College
    Funding Woes
  • September 18, 2003
  • Bruising state budget cuts to higher-education
    funding are shrinking class offerings and putting
    students in a double financial bind. First they
    face rising tuitions 40 this year in
    California 15 over two years in Virginia 40
    over three years in Iowa. Then, students closed
    out of required courses because of limited
    offerings face the prospect of paying for summer
    terms or extra semesters.
  • Already the average student at a four-year public
    university graduates with 16,000 in debt. And
    extra year adds 4,500, excluding lost wages or
    living expenses.

9
Newspaper Headlines
  • Public Students Take Double Hit for College
    Funding Woes (continued)
  • Virginia Gov. Mark Warner proposed a plan that
    would place more advanced college credits into
    the pockets of ambitious high school seniors.
  • Colleges remain mostly untouched by the
    accountability movement that has swept K-12
    schools during the past decade. According to a
    report released this month by a congressional
    education committee, tuition increases can be
    avoided. Wasteful spending, not state budget
    cuts, are the real problems on campus..especially
    wasteful are costly research projects.

10
Newspaper Headlines
11
July 9, 2003 President Gates Issues Memo
Regarding Budget Update
  • reductions will total 20,500,000
  • The University will eliminate approximately 250
    positions. Because of the hiring freeze imposed
    last January, 211 of these positions currently
    are vacant. Thus, we are looking at over-all
    lay-offs of fewer than 40 people currently in
    jobs.
  • It is obviously of little consolation to
    individuals directly affected by the lay-offs,
    but many other universities, both in Texas and
    elsewhere nationwide, are facing similar and, in
    fact, far worse cutbacks. For example, the
    University of Texas at Austin last week announced
    lay-offs affecting 140 employees.
  • Nationwide, state funding for higher education is
    declining as a percentage of expenditures. Texas
    is no exception. Accordingly, the leadership of
    universities must be more rigorous in evaluating
    programs and performance, finding ways to cut
    costs, establishing priorities, and re-allocating
    resources in order to sustain and to improve the
    quality of education and scholarship. We must do
    our part to make the university as efficient and
    as cost-effective as we can consistent with our
    educational mission before turning to students
    and their parents for additional tuition. We must
    also invest in our future. Achieving these goals
    requires making choices, and that is always
    difficult. It is especially difficult when those
    decisions affect the lives of individuals in the
    university community - members of our family. We
    will continue to do all we responsibly can do to
    protect our Aggie family, but there will be times
    when we must make difficult and painful
    decisions.
  • likely some anxiety caused by uncertainty about
    the budget.

12
July 21, 2003 President Gates Issues Statement
Regarding Layoffs Announced Today   I regret to
announce that 35 members of our staff were
notified today they are being laid off because of
budget restrictions and reorganizations that are
part of the plans I outlined on July 8, 2003, to
redirect some campus activities and increase
program efficiencies.
 
13
Texas Law H.B. 3015
  • Sec. 54.0513. Designated Tuition
  • (a) The governing board...may charge any student
    an amount designated as tuition that the
    governing board considers necessary for the
    effective operation of the institution.
  • (b) A governing board may set a different
    tuition rate for each program and course
    level...to increase graduation rates, encourage
    efficient use of facilities, or enhance employee
    performance.

14
Texas Law H.B. 3015 (cont.)
  • Sec. 54.0515 Legislative Oversight Committee
  • (e) ...each institution of higher education, as a
    condition to tuition deregulation ...reasonably
    implement the following
  • (1) ...make satisfactory progress towards the
    goals provided in its master plan and in "Closing
    the Gaps"...
  • (2) ...meet acceptable performance
    criteria...such as graduation rates, retention
    rates, enrollment growth, educational quality,
    ...minority participation, ...financial aid, and
    affordability

15
Why Passage of H.B. 3015 The Creation of
an Education Marketplace
  • Relatively Little Discretion in Budget
  • 16.6 of State Budget is Discretionary
  • Increasing Demands on the Discretionary Part
  • of State Revenue
  • Public Education
  • Public Safety and Criminal Justice
  • General Government
  • Health and Human Services
  • Higher Education

16
Why Passage of H.B. 3015 The Creation
of an Education Marketplace (cont.)
  • Political Agenda No New Taxes
  • Responsibility of raising tuition and fees moved
    from the Legislature to the institution's board
  • UT Austin Lobbied for Passage
  • Campus at Capacity
  • Students Willing to Pay for Reputation
  • Desire to Move up in National Rankings

17
Economic Outlook for Public Higher Education
  • The federal government and now state governments
    are treating higher education as a private good
    rather than a public good.
  • The responsibility and authority for raising a
    significant portion of the cost of operating
    institutions of higher education have been
    transferred to the institution (typically through
    boards of regents).

18
Economic Outlook for Public Higher Education
(cont.)
  • Students will be responsible for a larger share
    of the cost of higher education (tuition and
    fees). 1985 Texas started raising tuition.
  • The shift from "state supported" to "state
    assisted" institutions of higher education will
    continue.

19
UNT History
  • Incremental Budgeting
  • Base Level
  • Incremented by Some Amount
  • Needs
  • Opportunities
  • State Budget Capacity
  • Political Process (Construction, Special Items)
  • No incentives for improvement at the margin (cost
    reduction or revenue enhancement)
  • No encouragement of a shared sense of
    responsibility
  • Causes administrators to dispense massive numbers
    of small favors through a black box process

20
Decentralized Budgeting
  • Responsibility Centered Budgeting (Pennsylvania)
  • Responsibility Centered Management (Indiana)
  • Value-Centered Management Budgeting (So.
    Carolina)
  • ETOB Every Tub on its Own Bottom (Harvard)
  • Budget Redesign (New Hampshire)
  • Budget Decentralization (New Hampshire)
  • Revenue Centered Management (Southern California)
  • Incentives for Managed Growth (Minnesota)

21
References
  • Cornell
  • Indiana
  • Ohio State
  • UCLA (new president)
  • U of Illinois
  • U of Oregon
  • U of Pennsylvania
  • U of Southern California )
  • U of Toronto
  • U of South Carolina
  • U of Michigan
  • U of New Hampshire
  • U of Minnesota
  • Southern Illinois University (new president)
  • U of Idaho
  • Brandeis University

22
References (cont.)
  • Clemson University
  • Harvard University
  • Washington University of St. Louis
  • Mercer University
  • Cal Tech University
  • Vanderbilt University
  • Duke University
  • Auburn University
  • Clarkson University
  • Purdue University
  • Temple University
  • West Chester University (PA)
  • Central Michigan U. of Iowa
  • University of Alaska
  • University of Connecticut
  • McGill University
  • Florida International University
  • RPI
  • Claremont Graduate
  • University of Denver

23
Overview
  • Decentralizing budgeting, regardless of name, is
    an arrangement used by a growing number of
    universities in which a unit's revenues and
    expenditures are largely determined by its own
    actions. It allows for an appropriate level of
    cross-subsidization among units, as well as for
    substantial central funds to encourage
    interdisciplinary activity and other such
    initiatives.
  • Decentralized budgeting is a mechanism (tool) for
    allocating resources to schools, colleges and VP
    areas.

24
Principles of Decentralized Budgeting
  • The closer the decision maker is to the relevant
    information the better the decision is likely to
    be
  • The degree of decentralization of an organization
    should be proportional to its size and
    complexity
  • Authority should be commensurate with
    responsibility

25
Principles of Decentralized Budgeting
(cont.)
  • Clear rewards and sanctions are required
  • Resource expanding incentives are preferable to
    resource dividing rules
  • Requires use of a common information system and
    database and
  • Outcome measures are preferable to input controls.

26
Desirable Qualities of Decentralized Budgeting
  • All costs and income attributable to each school
    or other academic unit should be assigned to that
    unit.
  • Appropriate incentives should exist for all
    academic units to increase income and reduce
    costs.
  • All costs of other support and service units
    should be allocated to the academic units.

27
University of MichiganUniversity Budget Model
28
Purpose of Decentralized Budgeting
  • To allow resource allocation decisions to be
    driven by the values, core mission and academic
    and institutional priorities of the University.
  • To provide a framework for decisions consisting
    of knowledge of the true resource flows
    throughout the University. RCM is a tool to
    assist the process of allocating resources to
    academic and institutional priorities.

29
Purpose of Decentralized Budgeting
(cont.)
  • To allow both academic and administrative units
    to participate in making resource allocation
    decisions. RCM helps realize the objectives of
    collegial governance.
  • To allow us to verify the true costs of the
    educational process and better defend our tuition
    and fee decisions to external critics.

30
Purpose of Decentralized Budgeting
(cont.)
  • Decentralized Budgeting does not
  • Produce any more money for an institution
  • Set academic priorities.

31
Potential Problems with Decentralized
Budgeting Systems
  • Decisions are driven more by financial than
    academic considerations.
  • Financial incentives might encourage
    inappropriate academic leadership and faculty
    behavior in schools/colleges.
  • Tensions are exacerbated because financial
    performance is public and priorities are made
    clear.
  • Public information invites meddling from Regents,
    Coordinating Board, and Legislators.

32
Potential Problems with Decentralized
Budgeting Systems
  • Units may create low-quality, large-enrollment
    courses.
  • Units may limit enrollment of their students in
    other units.
  • Units may not allow faculty to participate in
    interdisciplinary activities.
  • Local optimization may prevent global
    optimization.
  • The rich could get richer.

33
Selected Handouts
  • Curry, John R. and Strauss, Jon C. Whither
    Decentralized Management? Responsibility Center
    Management 25 Years Later. Paper presented in
    2001.
  • Snyder, David Pearce, Edwards, Gregg, and Folsom,
    Chris. The strategic context of education in
    America 2000 to 2020part 1. On the Horizon.
    (MCB UP Limited, Volume 10 Number 2 2002, pp
    6-12.)
  • Snyder, David Pearce and Edwards, Gregg. The
    strategic context of education in America 2000 to
    2020part 2. On the Horizon. (MCB UP Limited,
    Volume 11 Number 2 2003, pp 5-18.)

34
Links
  • University of South Carolina
  • http//www.sc.edu/library/pubserv/value.html
  • University of Idaho
  • http//www.webs.uidaho.edu/ipb/rcm.htm
  • Indiana University
  • http//www.indiana.edu/vpcfo/economic_model/index
    .html
  • University of New Hampshire
  • http//www.unh.edu/rcm/
  • University of Illinois-Urbana Champaign
  • http//www.provost.uiuc.edu/provost/budget/budgeta
    ry.html
  • Ohio State University
  • http//www.rpia.ohio-state.edu/Budget_planning/Bud
    get_restruct.htm

35
Action Plan
  • Introduce the Concept of RCM
  • Appoint Task Force to Study/Recommend Specific
    Version of RCM
  • Study, evaluate, and determine if a version of
    RCM will provide UNT with an effective tool to
    assist in meeting new responsibilities.
  • Collect information about alternative budgeting
    systems and tools to assist decision makers in
    determining tuition/fees.
  • Hold public forums present options and collect
    feedback.
  • Evaluate alternatives.

36
Action Plan (cont.)
  • Develop Recommendations
  • Identify units to receive budget authority
  • Identify operating parameters, e.g., carry
    forward, required balances, institutional funds
  • Identify organization structure
  • If Decision to go Forward
  • Provide Training
  • Operate Concurrently (neutral budget)
  • Operate New System

37
Task Force Membership
38
Responsibility Centered Management
  • University Planning Council
  • 800-930 a.m.
  • Union, Room 418
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