Monitoring and Evaluation Toolkit

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Monitoring and Evaluation Toolkit

• Randeep Sudan
• Global ICT Department
• The World Bank

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Digital Divide

• The digital divide is not about lack of
  opportunity, it is about lack of
  imagination. Prof.C.K.Prahlad

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Challenges, Opportunities, Lessons

• Challenges
• Mindsets/Infrastructure/Skilled manpower/Funding
• Opportunities
• New technologies (IP networks)/Open source
• Lessons
• Leadership and Participatory approach
• Government Organization for IT (GO 4 IT)
• Interoperability/Information Security
• Monitoring and Evaluation

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Imagine there's no heaven
John Lennon (Imagine)
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No Common Reference Framework

• WSIS 2003 commitment to develop national
  e-strategies by 2005
• Without a common reference framework
• Difficult to evaluate impact/achievements
• Repetition of past errors

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Its easy if you try
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Monitoring and Evaluation Framework
Why
What
How
Resources
Assumptions and Risks
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No hell below us
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Avoiding Ambiguity

• Policy goals/Impact indicators
• GDP, employment, productivity growth
• Time horizons and causality
• Strategic Priorities/Outcome indicators
• ICT infrastructure, FDI, ICT professionals
• Key Initiatives/Output indicators
• Improvements in quantity and quality of ICT
  skills
• Better bang for the buck
• Actions/Interim deliverables indicators
• Shorter time frames, easier quantification

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Above us only sky
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Assumptions and Risks

• Little control over the political, economic and
  social environment
• IPR regime legislative function but impacts
  investments

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Imagine all the people
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The Institutional and Strategic Context

• Clear definition of roles, responsibilities and
  financing options key for success of e-strategy
• ME function
• Ownership with decision making/implementing
  agencies
• Agencies/Teams having access to data
• Leveraging capacity of National Statistical
  Offices
• Legitimacy from the highest level of government

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Living for today
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Fighting Poverty

• ICT for development, needs to be asserted
• e-Strategy should gel with d-Strategy
• Satellite imagery for extending irrigation
  impact on poverty
• Need to think beyond traditional measures of
  teledensity, PC penetration, information flows

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Imagine theres no countries
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E-Readiness

• Many cross country e-readiness frameworks
• International comparisons important for selecting
  priorities and setting up targets
• Access and usage more important than ownership
• STD booths
• Electronic kiosks

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It isnt hard to do
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Millennium Development Goals

• ICT can improve efficiency in achieving MDGs
• ICTs relevant to each MDG
• Eradicate extreme poverty and hunger
• Achieve universal primary education
• Promote gender equality and empower women
• Reduce child mortality
• Improve maternal health
• Combat HIV/AIDS, malaria and other diseases
• Ensure environmental sustainability
• Develop a global partnership for development

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Nothing to kill or die for
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Competition and Better ICT infrastructure

• Licensing of private providers
• Privatization of state owned assets
• Only 15 of low income countries have privatized
  their fixed local loop markets
• Establishment of a regulatory framework
• Developing universal access
• Public subsidy to private investment ratio
• Cost of telephony/internet to citizens

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No religion too
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ICT a Truly Global Industry

• New opportunities in ICT goods, consulting
  services and ICT enabled services
• Strategies
• Business Regulation
• Access to Capital
• Business Incubation
• SME development

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Imagine all the people
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Human Resources Vital For ICT Growth

• Availability of skilled workers and high
  bandwidth infrastructure key to growth of ICT
• Integrating education with industry

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Living life in peace
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E-Government

• Four phases
• Publish
• Interact
• Transact
• Transform
• e-Learning
• e-Health

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Imagine no possessions
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E-Business From Control to Facilitation

• ICT regulation
• Singapores Tradenet
• Paperless trading
• Pan Asian e-Commerce Alliance

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I wonder if you can
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Indicators and Evaluation

• Indicators
• Soft reflect qualitative values
• Hard reflect concrete, quantitative
  measurements
• Binary Yes/No type of answers
• Measurement
• Each indicator should be measurable in terms of
  quantity, quality and time
• Leading and proxy indicators
• Evaluation
• Targets and benchmarks

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No need for greed or hunger
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Information Overload

• Need to be practical in terms of collecting data
• Information overload not desirable
• Implementation should be the priority
• Collection of data only to assist better
  performance
• Paralysis through analysis syndrome

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A brotherhood of man
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Coordination

• Important to have one designated agency to
  coordinate information
• Designated agency should acquire information from
  different sources and consolidate
• Infocomm Development Agency - Singapore

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Imagine all the people
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Sensitization

• Sensitization/training important as many people
  involved in providing data for ME
• Web based approaches could be tried

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Sharing all the world
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Four Public Indices

• The World Bank Institutes Knowledge Assessment
  Methodology and the Knowledge Economy Index
• Global Information Technology Reports Networked
  Readiness Index
• Orbicoms Index of countries Infostates
• ITUs Digital Access Index

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In Conclusion

• You may say Im a dreamer,But Im not the only
  one,I hope some day you'll join us,And the
  world will live as one.

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Thank YouContact rsudan_at_worldbank.org