STRESS MANAGEMENT ABD. RAZAK SAID M.Sc. (HRD UPM) B.Sc

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STRESS MANAGEMENT

• ABD. RAZAK SAID
• M.Sc. (HRD UPM)
• B.Sc. (WORKFORCE, EDU. DEV. SIUC USA)
• Dip in Stenography (ITM)

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WHAT IS STRESS?

• Stress is an adaptive response to a situation
  that we perceive as challenging or threatening.
• Overwork, violence at workplace, sexual
  harassment, workplace bullying produce Distress

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INTERPERSONAL STRESSORS

• Examples of interpersonal stressors are
• Workplace bullying,
• Sexual harassment, and
• Workplace violence.

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ROLE RELATED STRESSORS

• Role related stressors include situations where
  employees have difficulty understanding and
  performing various roles in their lives such as
• Role conflict
• Role ambiguity
• Work overload

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TASK CONTROL STRESSORS

• Task control stressors refer to a situation where
  an employee has no control over his work due to
  environmental (uncontrollable) factors such as
• Time,
• Quantity and quality
• Environmental factors

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ORGANIZATIONAL AND PHYSICAL ENVIRONMENT STRESSORS

• Examples of these stressors are downsizing,
  merging, restructuring, reengineering, excessive
  noise, poor lighting, and poor safety hazards.

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WORK TO NON-WORK STRESSORS

• Three types of non-work stressors are
• Time-based conflict the challenge of balancing
  the time demanded by work with family and other
  non-work activities.
• Strain-based conflict occurs when stress from
  one condition spills over to the other

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WORK TO NON-WORK STRESSORS (CONT.)

• Role behavior conflict occurs when people are
  expected to enact (perform) different work and
  non-work roles.

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CONSEQUENCES OF DISTRESS

• Physiological consequences chronic stress may
  lead to cardiovascular disease, strokes, heart
  attacks, hypertension (whenever people are
  stressed, their blood pressure goes up and down).
• Psychological consequences chronic stress may
  also lead to job dissatisfaction, moodiness, and
  depression.

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BEHAVIORAL CONSEQUENCES

• Distressed employees may lead to workplace
  accidents, decrease performance, and high levels
  of absenteeism.
• Workplace aggression refers to a situation
  whereby employees engage in verbal conflict.
• Aggression represents the fight (instead of
  flight)

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HOW TO AVOID BEING DISTRESSED

• Always think positive
• Smile
• Performing solah and reading the Quran as Allah
  has said in the Quran Truly, in remembering
  God do hearts find rest (Quran, 1328)
• On the other hand, the one who turns away from
  the Quran will have a life of hardship in this
  world.

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HOW TO AVOID BEING DISTRESSED

• Allah has said But whoever turns away from the
  Quran he will have a difficult life, and We will
  raise him up blind on the Day of Judgment.
  (Quran, 20124)
• A lot of zikir

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MANAGING STRESS

• Withdraw the stressor
• Temporary withdrawal Go to a restroom, take a
  vacation, etc.
• Permanent withdrawal Change to a new
  job/transfer to a new place.
• Receive social support from family, friends, and
  others.
• Control the consequences of stress through
  fitness programs and wellness programs.

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THATS ALL

• WASSALAM.