Portal Presentation Template

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Creating Revenue for Next Generation Business
Gary Liew Technical Marketing Manager
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Agenda

• Portal Software Overview
• Trends in the service based market
• Requirements for New Business Infrastructure
• Whats Infranet ?
• Solution Sets
• Summary

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Brief Introduction of Portal Software
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Portal Software
Portal sells software that links services,
customers and revenues for Internet and
emerging next-generation communication services.
Customers
Revenues
Services
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Trends in the service based market

• Complex and dynamic business models
• New Biz Models new settlement models.
• Multi-service service providers
• Branded services ("virtual ISPs")
• Pay for what you use mentality ie Usage based
• Exponential growth
• Competing in real-time

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Requirements for the New Business Infrastructure

• Business orientated CCBS platform ie, your
  Products Services drives the business, youll
  need a multi-service, reliable, scalable and open
  platform to support it!
• Comprehensive real-time capabilities especially
  the management of pre-paid products services.
  Eliminates Fraud.
• Rating speed product catalog
• Full support for rapidly emerging market
  opportunities, especially branded services
  wholesale in the value chain.
• Complete flexibility in pricing, rating, billing,
  settlement and customer management

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Multiple-Service Business Platform
Circuit Switched Services
Business / Consumer Services
Application Hosting
IDC
VPN
B2B
Web Hosting
UnifiedMessaging
OnlineContent
VoIP
OnlineGaming
VOD
Access Services
MAN
Basic Dial-Up
xDSL
Roaming
LeasedLine
Fixed Wireless
WirelessInternet
ObjectAPIs
Infranet Platform
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Multiple-Service Business Platform
3G Services
2G Value-Added Services
Access Services
ObjectAPIs
Infranet Platform
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Whats Infranet?
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Integrated, Real-Time Service Management
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Account Creation and Service Provisioning

• Real-time account creation and data validation
• Web based customer self registration
• CSR GUI registration
• Registration software CDs
• 3rd party application interface via APIs
• Self registration and data collection in 24X7
  (WebKit)
• CSR registration (Admin Tool)
• Automatic service provisioning Credit
  Authorisation
• Web Server
• Email
• LDAP
• credit card authorisation
• Allows account definition by brand (eg, by
  Business type, Geography)

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Authentication and Authorization

• Real-time account and/or transaction validation
• Real-time credit enforcement
• Customized policies (business rules) to meet
  business needs
• Integrated network authentication applications
• Radius manager
• Cisco Service Selection Gateway
• Active Directory (LDAP)
• GALs for VoIP
• Fraud Prevention
• Custom policies

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Activity Tracking

• Complete audit trail
• Activity tracking
• Real-time tracking posting of transaction
  activity
• Accurate, real-time view of account info
  balances etc
• GUI tool to map usage records to event objects
• Supports un-rated and pre-rated record upload
  (UEL)
• Integrated with network mediation applications
• HP-SIU
• Cisco Netflow
• Narus
• Xacct
• Applied Protocol Engines
• Nokia Charging Centre

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Rating

• Real-time rating
• Real-Time rating of any tracked event
• Supports for multi monetary and non-monetary
  resources
• Supports tiered pricing, usage, volume pricing,
  time/day, packaging, price customization,
  one-time, recurring, advanced and in arrears
• Graphical Pricing tool
• Products, Deals, Plans and Plans List concept
  definition
• Rates, discounts, credit limits defined via GUI
  based application
• Real-time volume tiering / discounting
• Unlimited Price Plans discounts

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Billing and A/R

• Configurable billing cycles
• Multiple billing cycles - up to 28 per month
• Supports multiple billing models Wholesale,
  Retail, Hierarchical, Split
• Supports charging in advanced and in arrears
• Supports Credit Cards, Invoice, email, HTML, XML,
  On-Demand real-time, EFT
• Earned/Unearned Revenue support
• Ability to view A/R and make real-time
  adjustments

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Customer Management

• CSR or Customer self-care access to real-time
  information
• Customizable web-based application
• View account and modify account data
• HTML and Java server pages
• Fully functional and extensible GUI application
• Fully customizable Java-based Customer Center
• Hierarchy support with unlimited levels

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Reporting

• Comprehensive enterprise-wide Decision Support
• Operational reports
• Financial reports
• Marketing reports
• Sales reports
• .....
• Full set of customizable standard reports
• Fully documented DB schema
• Complete support for new report development thru
  Seagate Info - Crystal Reports (bundled with
  Infranet)
• Web access to report viewer and requestor

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What is a Solution Set

• Group of complementary best-of-breed products,
  selected, integrated and tested by Infranet
  NEPs
• To solve a complete set of business and
  operational requirements for specific line of
  business
• Infranet provides the Business Infrastructure
  behind a large and growing list of solution sets

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Evolving Market Requirements
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Evolving Market Requirements
Phase 3 Solution Sets
The Internet services industry is undergoing a
shifttowards the implementation of complete,
pre-assembled, pre-integrated, pre-tested,
end-to-end solution sets
BUY products for each function
BUY integration framework
Pros best-of-breed functionality fastest
to implement easy to change high leverage for
product-based platforms
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Rapid Service Roll-Out Using Solution Sets
Solution sets 20Solution Centers
26Dallas, Denver, London, Madrid, Munich,
Paris, Redmond, Rotterdam, Silicon Valley,
Singapore, etc.
Vertical Markets
DigitalContent
eCom-merce
ASP
ICP
FixedWireless
WirelessInternet
Cable
DSL
HP Microsoft Nortel PwC IBM
Alcatel CGEY KPMG Microsoft PwC
Alcatel CGEY PwC
AndersenConsulting
USInteractive
CGEY KPMG Marconi PwC
HP CGEY Motorola SUN Oracle Microsoft
HP Sun
SolutionSetDesigners
Infranet ObjectAPIs
Infranet Platform
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Solution Set target markets and services

• Broadband Mobile Wireless (2.5 3G)
• xDSL / Cable Broadband / MAN
• ASP / IDC / Content
• VoIP
• VPN
• ....
• ....

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The results .... Customers! (selected AsiaPac)

• China / HK
• Jitong
• Shanghai Online
• XinJiang LiaoNing PTT
• Chongqing PTT
• Pacific Convergence Corp.
• Taiwan
• Hoshin Gigamedia
• FET
• Wherever.Net
• South Korea
• SuperNet
• Korean Telecom
• South Asia
• Infocom/PLDT, Philippines
• Telekom Malaysia
• VSNL, India
• CyberNet, Pakistan

• Asia-Wide
• UUNET International
• PSInet Asia
• Asia Online
• Australia
• Telstra
• OzEmail
• Fujitsu
• James Cook University
• Japan
• NTT PC, NTT OCN, NTT Labs
• NTT Satellite Comm.
• Fujitsu
• SkyWave
• Sony

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Summary
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Summary

• Select a Customer Care Billing solution that
  meets your business platform needs! Ie,
  Multiple-Service based, reliable, scalable and
  open.-
• Fast time to market with new products services
• No limits to products services, business
  policies, pricing plans, subscriber growth
• Localisation support? (Eg, Chinese, Korean,
  Japanese languages)
• Support for products services charging
  principles being value based instead of flat-fee
• Proven Integration with existing circuit switched
  billing system
• Choose with systems with proven success worldwide
• Finally ... Being able to eat sleep well!

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