The benefits of positive leadership and an effective worker engagement programme

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The benefits of positive leadership and an
effective worker engagement programme

• Martin Worthington
• SHEQ Director

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Introduction

• Leadership and shaping behaviours
• Improving soft skills to increase awareness
• Dealing with perceptions
• Motivating
• Barriers to safe working
• Influencing and achieving change

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Leadership and shaping behaviours
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Leadership and the SIX Cs

• Cast a shadow
• Committed
• Clear Strategy
• Consultation
• Co-operation
• Coaching skills

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Shaping behaviours of an individual

• Adequately trained
• Engaged with people
• Respect for each other (welfare)
• Look out for each other
• Provide feedback
• Challenge unsafe practices
• Stop work if not comfortable
• Dont be compromised
• A SAFE WORK ENVIRONMENT CREATES SAFE BEHAVIOURS

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Improving soft skills to increase awareness
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Soft Skills and V.O.I.C.E

• Engage operatives in identification of unsafe
  situations and conditions to agree improvements
• Increase awareness of safe working practices
• Achieve a shared perspective of site conditions
• Identify any gaps in existing arrangements
• Reduce incidents and accidents
• Improve communication and trust and reduce
  gossip. Through LIFETALKS
• Secure frontline involvement
• Encourage personal responsibility for safe
  working
• Integrate safe working into the daily routine
• Provide positive recognition for safe working
• The VOICE Scheme has been developed by Morgan
  Sindall as part of our commitment to worker
  engagement and LIFE.

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Examples of V.O.I.C.E Supporting Information
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Other useful tools
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Dealing with perceptions
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Dealing with perceptionsWe reap what we
sow..
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Dealing with perception SHECONOMICS

• Applying SHECONOMICS and increasing our
  investment for better returns
• Listen to what people have to say by asking and
  listening
• Develop a transformational rather than
  transactional approach
• Provide effective inductions through interaction
• Focussed expectation exchanges
• Increase effectiveness of risk assessments
  through consultation
• Decide what feedback tools can be used such as
  climate surveys
• Further improve our ability to learn, Pass It
  On..
• Remember that perceptions are real

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Motivating
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Motivation

• Improve competency levels
• Nurture the ability to influence
• Build a team spirit
• Share the load
• Build trust
• Recognise and reward
• Engage with people
• Encourage feedback and act on it
• Its about more than just knowledge

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Barrier to safe working
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Barriers to safe working

• Unrealistic demands and timescales
• Asking people to work outside their skill sets
• Lack of, or poor communication
• Lack of commitment, at any level
• Not understanding the principles
• Not sticking with it
• Inadequate understanding of consequences
• Over reliance on the HS team
• Tolerating under-performance
• Poor planning and fixing too late
• Not applying learning

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Influencing and achieving change
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The 10 Pillars

• Lead by example
• Dont Ignore unsafe situations
• If in doubt STOP !
• Unsafe working environment drives unsafe
  behaviour
• Account for all the causes before making any
  decisions
• Use your workforce for ideas and improving
• Change does not usually occur overnight stick
  with it
• Knowledge is not enough
• Encourage co-operation
• Dont neglect occupational health
• Source LWE

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The UK Leadership and Worker Engagement forum
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Five things to take away

• Before you start, understand what engagement is
  Its not an initiative
• Be absolutely certain that there is commitment by
  all those involved
• Engagement is about listening and learning not
  instructing
• Do not be procedural in your approach and
  arrangements
• Be prepared for a few knocks along the way - but
  dont give up
• Alone we can do so little together we can do so
  much
• Helen Keller

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