Ten-Minute Training Topics Program

1
Ten-Minute Training Topics Program
2
Introduction

• Our safety hotline clients receive reports about
  certain drivers who have been observed making
  risk taking maneuvers.
• Since our program is focused on training, not
  blaming, we attached one page safety reviews to
  help focus the manager and driver on proper
  driving tips.
• During 2002, several clients asked us to develop
  additional materials to fulfill two distinct
  purposes
• Provide a more in-depth review of common driving
  issues to help drivers with multiple complaints.
  This would give them something with more
  substance and provide a fresh look at these
  common issues.
• Provide ongoing training for those drivers not
  otherwise affected by the hotline program. By
  delivering a monthly driver training package the
  program could help drivers avoid getting
  complaint reports in the first place.

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Introduction

• Since May 2003, SafetyFirst distributes a driver
  training package to all enrolled clients on a
  monthly basis.
• Driver training is one of the most important
  fleet safety practices that you can use to help
  protect your drivers from injury.
• While our Motorist Observation Reports highlight
  specific drivers who may need urgent assistance,
  we feel that ALL drivers can benefit from a
  monthly reminder of proper driving practices.
• The program is designed to be supportive of
  other, pre-existing driver training programs, not
  to replace them
• The program was made to enable clients to choose
  their own best way of delivering the training
  classroom, tailgate talks, distribution of
  handouts as payroll stuffers, etc.
• The program provides driver supervisors with a
  second set of tools to help at-risk drivers
  get back on track with their own safety
  performance

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Program Details

• We have prepared a series of training topics that
  can be used for short safety talks, classroom
  presentations or may simply be distributed to
  drivers for their review.
• The topics focus on types of collisions and the
  safe driving practices that are commonly
  recognized to help avoid these collisions.
• Some of the topics include
• Drowsy Driving,
• Intersection Collisions,
• Distracted Driving,
• Following Too Closely,
• Driving Too Fast for Conditions,
• Driving in Rain and Fog,
• Pedestrian Collisions, and
• Red Light Running.

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Program Details

• The topics are delivered by email. The packets
  include
• A how to guide for managers on preparing safety
  talks to small groups
• A one page (double sided) handout for drivers to
  read during or after a presentation on the topic.
  
• These can be distributed to employees in lieu of
  a formal meeting, but we strongly encourage face
  to face meetings whenever possible to assure that
  the message is conveyed that management cares
  about safety and wants safe performance from
  employees.
• A safety mini-poster for the company bulletin
  board (8.5 inches by 11 inches in size).
• The poster is attached to the driver handout
  sheets in case these are simply distributed to
  the employees, and to further reinforce the
  essential elements of the topic.
• A Managers Supplement that provides additional
  information tailored to the manager
• Enables the manager to be perceived as expert
  by drivers since he/she may offer additional
  insights into the issue
• Encourages the manager to review and align their
  policies with the driving issue (ie. cell phone
  policy in place and enforced?)
• Engages the audience by offering news stories
  related to the issue.
• Power Point presentations to facilitate classroom
  sessions (two versions colorful graphics and
  one with no graphics that is easy to photocopy)

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Program Details

• As the topics are delivered, they are also added
  to our archival library.
• The library is available for active safety
  hotline clients who need to access older topics
  for driver training purposes (training that
  arises from Motorist Observation Reports).
• The training topic library includes all topics
  published since May 2003 thats more than 60
  topics!
• The library is part of a larger online fleet
  safety resource center that includes
• Published journal articles written by our team
• Fleet safety presentations that have been made
  during conferences and seminars by our team
• Collision Countermeasures (the driver safety
  sheets we send based on Motorist Observation
  Reports) and supporting power point presentations
• A reference and support library of documents
  designed to help our clients with the
  administration of the hotline program

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Frequently Asked Questions

• Q. Can I share these with family members?
• Absolutely. Many of the topics apply to how we
  drive our personal cars, too!
• Q. Can I share these with other companies?
• We provide the training topics to you for your
  participation in our Safety Hotline Service or
  our E-Driver File database other companies
  who are not members should not be given these
  documents however, they may purchase a
  subscription to the topics program.
• Q. How do I access the Technical Library at My
  SafetyFirst?
• If you do not have your ID or Password to access
  our web site, call us with your company name and
  contact information (for confirmation purposes)
  and we will get you set up right away!

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Frequently Asked Questions

• Q. Do you have these topics for Workers
  Compensation, Fire Safety and other areas?
• At the request of several clients, we did produce
  topics on Falls and Protective Footwear.
• In the future we may produce others on related
  safety topics we ultimately work on topics
  based on client suggestions, so let us know what
  you need!
• Q. What about languages other than English?
• We did produce a topic in Spanish, but got very
  little response from that test.
• At the present time we are not translating our
  Topics into French-Canadian or Spanish, but will
  consider doing so if there is enough demand to
  justify the substantial extra expense.

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Summary

• Remember the goal of the hotline program is to
  use negative reports to coach drivers into
  improving their habits and behaviors to reduce
  accidents and injuries.
• The programs principal value lies in motivating
  employees to
  continue driving safely,
  avoiding crashes and
  presenting a positive image
  of your company to the public.

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Where Can I Get More Help?

• SafetyFirst employs a team of dedicated
  professionals to help you make the program a
  success.
• Every client has a dedicated point of contact at
  SafetyFirst
• Our operations center manager and her supervisors
  are available during normal business hours
  (Eastern Time Zone)
• Special Account Executives and Account Managers
  are on staff to assist our multiple location
  accounts.
• You can contact us by calling our toll free
  number 1-888-603-6987
• We also have many resources available at our web
  site www.safetyfirst.com
• Client Reference and Support Library
• Published Safety Articles
• Technical Presentations
• Ten-Minute Training Topic Archive
• Customer Satisfaction Surveys
• Ad-Hoc Report Creator
• Specialty Reports and Download Center