Groups - PowerPoint PPT Presentation

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Groups

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Classification of Groups – PowerPoint PPT presentation

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Title: Groups


1
MANAGING GROUP TEAM
2
WHAT IS A GROUP?
  • A group is any number of people who share goals
  • Often communicate with one another over a period
    of time
  • They are few enough so that each individual may
    communicate with all the others, person-to-person

3
INFORMAL GROUPS
  • That develops out of the day-to-day activities,
    interactions and sentiments that the members have
    for each other
  • Informal groups typically meets their members
    security and social needs
  • In the work setting, the purpose of informal
    group is not necessarily related to
    organizational goals
  • Close communication process among members
  • Sometimes, huge impact on decision-making

4
EFFECTIVE GROUPS
  • Members know why the group exists and have shared
    goals
  • Support agreed upon guidelines or procedures for
    decision-making
  • Communicate freely among themselves
  • Receive and give help to each other
  • Deal with conflict within the group
  • Diagnose individual and group processes and
    improve their own and the group functioning

5
WHAT IS A TEAM?
  • A team is a small number of employees with
    complementary competencies (abilities, skills and
    knowledge) who are committed to common
    performance goals and working relationships for
    which they hold themselves mutually accountable
  • The heart of any team is a shared commitment by
    its members for their joint performance

6
FUNCTIONAL TEAMS
  • Usually include individuals who work together
    daily on similar tasks
  • Functional teams often exist within the
    functional departments
  • Several functioning teams may exist in one
    department
  • e.g. sales force team in Marketing Department

7
CROSS-FUNCTIONAL TEAMS
  • These teams bring together people from various
    work areas to identify and solve mutual problems
  • May consist of members from several specialties
    or functions and deal with problems that cut
    cross departmental and functional lines to
    achieve their goals
  • Are often most effective in situations that
    require innovation, speed and a focus on
    responding to customer needs

8
TEAM DEVELOPMENT
  • Forming Stage
  • Storming stage
  • Norming stage
  • Performing stage
  • Adjourning stage

9
FORMING STAGE
  • Members often focus on
  • defining or understanding goals
  • developing procedure for performing their tasks
    in this stage
  • Team development in this stage involves getting
    acquainted and understanding leadership and other
    member roles

10
STORMING STAGE
  • This stage is characterized by conflicts over
    work behaviour, relative priorities of goals, who
    is to be responsible for what and the
    task-related guidance and discretion of the team
    leader
  • Competition over the leadership role and conflict
    over goals may dominate this stage
  • Some members may withdraw or try to isolate
    themselves from the emotional tension generated
  • The key is to manage conflict during this stage,
    not to suppress it or withdraw from it

11
NORMING STAGE
  • Work behaviours in this stage evolve into a
    sharing information, acceptance of different
    opinions and positive attempts to make decisions
    that may require compromise
  • Team members set rules by which the team will
    operate
  • Cooperation and sense of shared responsibility
    develop among team members

12
PERFORMING STAGE
  • Members show how effectively and efficiently they
    can achieve results together during this stage
  • The roles of individual members are accepted and
    understood
  • Members have learned when they should work
    independently and when they should help each other

13
ADJOURNING STAGE
  • Termination of work behaviours and disengagement
    from social behaviours occurs during this stage
  • A problem-solving or cross-functional team
    created to investigate and report on a specific
    issue within a certain period time has
    well-defined points of adjournment
  • Other teams such as self-managed and virtual
    teams may go on indefinite
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