SUGGESTIONS FOR PUBLIC ADMINISTRATION REFORM IN CROATIA

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Title: SUGGESTIONS FOR PUBLIC ADMINISTRATION REFORM IN CROATIA

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SUGGESTIONS FOR PUBLIC ADMINISTRATION REFORM IN
CROATIA

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1. Rationalisation of public administration

To rationalize the central state administration
To simplify the territorial organization of the
state administration below the central level
To eliminate functional overlapping
To introduce modern regional self-government
To rationalize the structure of the basic local
self-government units (towns and communes)

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2. Strengthening of the institutional capacity

To strengthen Governments professional
capacities
To separate ministries and executive agencies
To regulate and ensure the functioning of the
(quasi)independent regulatory bodies
To computerize and network the whole public
administration
To create managerial and entrepreneurial work
methods
To create horizontal relations and prefer matrix
organization with more flexible labour
arrangements
To establish the mechanisms of harmonising public
policies and coordinating and integrating the
whole public sector
To introduce e-administration and records
management

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3. Strengthening of the professionalism and
ethical standards. Depoliticization of the
administrative service

To introduce a comprehensive system of
administrative education
To establish reliable records of the civil
servants and employees
To introduce the in-service training system
To introduce pre-entrance exams
To re-train inadequately educated civil servants
To introduce efficiency remuneration system and
peer review
To establish an efficient system of disciplinary
responsibility
To depoliticise public administration and reduce
the number of politically appointed officials
To regulate the legal status of local civil
servants

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4. Debureaucratization

To simplify and accelerate administrative
procedures
To provide e-access for citizens and
entrepreneurs
To develop entrepreneurial administrative culture
and proactive attitude of the civil servants
To introduce more flexible labour contracts
To educate civil servants in the spirit of
service to public interest
To create an efficient system of supervision that
would monitor legality, quality of services and
civil servants morality. To strengthen
inspection services.
To inform citizens and entrepreneurs about public
administration

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5. Orientation towards results, transparency and
openness

To hire public managers in executive agencies
To introduce strategic planning
To introduce project budgeting
To publicise budget and annual budget balance
statements and to enable citizens to have access
to public spending
To ensure access to the public sector information

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6. Decentralisation

To modernize the territorial structure
To constitutionalise local self-government
To strengthen the financial capacity of local
self-government units
To widen local self-government scope
To strengthen democratic political legitimacy of
the local bodies and the professionalism of local
public administration
To ensure a more efficient legal protection of
citizens and entrepreneurs

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7. Partial privatization in public administration

To privatize parts of public companies,
particularly utility services
To apply other methods of strengthening the
private initiative in the public sector
outsourcing, etc.