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If everyone is moving forward together, then the
success takes care of itself.
ICE EDUCATION COMMITTEE 2006
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ICE Education Committee10/01/05 - 09/30/06

• Ron Profaizer, ChairOneBeacon
  
• Pat ArchambaultBeacon Mutual
• Ken Godfrey..ICE
• Mary Ann Heenehan...Chubb Son
• Barbara Reidinger.Zurich
• Patrice Valansky...OneBeacon
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• The ICE Education Committee was charged with
  researching the development of an education
  program for billing and collection professionals.
  

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Historical Background

• Idea took shape at annual conference in New
  Orleans while operating under the ISO affiliation
• ISO completed preliminary research surrounding
  the viability of partnering with AICPCU and other
  industry vendors
• Cost was prohibitive and the limited number of
  potential learners did not support the expense
• After affiliation with ISO was severed, ICE
  Education Committee was formed at 2005 annual
  conference

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ICE Committee Work

• Research was completed (February through May
  2006)
• Requirements were drafted for certification and
  associate programs
• Member survey was administered in May 2006
• Changes to draft were completed in June 2006
• Presentation to annual conference in October 2006
• Goal Institute programs in January 2007

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Member Survey Responses

• 18 of 25 member carriers responded
• Overall positive feedback and support
• 83 ICE Education meets member organizations
  needs and staff development needs
• 89 More likely to hire individual with
  certification or associate
• 89 ICE program complements existing programs
  and adds value
• Questions surfaced
• Requirements issues
• Accounting degrees/waiver of courses

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Requirements for ICE Certification

• Pre-Requisite ICE Membership
• INSURANCE
• Required Delivering Insurance Services (AIS 25)
• Electives (Must complete one)
• - Principles of Premium Auditing (APA91)
• - Personal Insurance (INS 22)
• - Commercial Insurance (INS 23)
• FINANCE
• Required Basic Financial Accounting
• BUSINESS SKILLS (Must complete one)
• - The Essentials of Collection Law
• - The Essentials of Communicating with Tact and
  Finesse
• - How to Handle Conflict and Confrontation
• - The How Tos of Win-Win Negotiation
• - Collecting Accounts Receivable
• - Business Writing and Grammar Skills

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Requirements for ICE Associate
Pre-Requisite ICE Membership and ICE
Certification INSURANCE Required Property and
Liability Insurance Principles (INS
21) Electives (Must complete one) - Premium
Auditing Applications (APA92) - Personal
Insurance (INS 22) - Commercial Insurance (INS
23) FINANCE Required Accounting and Finance for
Insurance Professionals (CPCU 540) BUSINESS
SKILLS (Must complete one) - The Essentials
of Collection Law - The Essentials of
Communicating with Tact and Finesse - How to
Handle Conflict and Confrontation - The How Tos
of Win-Win Negotiation - Collecting Accounts
Receivable - Business Writing and Grammar
Skills
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Time and Cost

• ICE Certification (4 courses)
• 3 courses approximately 12 weeks each
• 1 course (one or two day seminar)
• Estimated 900 - 1350
• Associate (4 courses plus ICE Certification)
• 3 courses approximately 12 weeks each
• 1 course (one or two day seminar)
• Estimated 900 - 1350
• Finance requirement can be waived with a
  degree in Accounting or Finance
• Group discounts are offered by vendors for
  Business Skills courses on-site group classes
  are also available.

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Insurance Industry VendorsProviding Elective
Courses

• Insurance
• www.aicpcu.org
• Finance
• www.nacm.org
• Business Skills
• www.nationalseminars.com

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Some of your staff may have already qualified for
either a certificate or an associate
program!Some may be very closeonly needing to
take a course or two!
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Next Steps

• Communication within your organization!
• Administration
• Awarding of Certificates/Associate
• Goal for 2006/2007

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The success of this program lies in the value
given to it by the members of this organization!