eWorksite Solutionssm - PowerPoint PPT Presentation

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eWorksite Solutionssm

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... employees have the opportunity to review and understand the coverage opportunity. ... Who has applied for coverage. Who has declined coverage ... – PowerPoint PPT presentation

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Title: eWorksite Solutionssm


1
e-Worksite Solutionssm
  • Strategic Alliance Program
  • For
  • DiversityBusiness.com Members

Presented to you by Eddie Graves The Diversity
Financial Group
2
e-Worksite SolutionsSM
  • A turn-key program, that enables you to easily
    and seamlessly provide solutions to your
    employees supplemental disability income
    insurance needs through a number of services and
    capabilities including an online needs analysis
    and application tool.

3
e-Worksite SolutionsSM
  • Advanced Customer Support
  • In conjunction with your representative, an
    experienced Case Manager from MassMutual will
    oversee all aspects of your account including
  • Case Set-up
  • Logistical Strategies
  • Communications Strategies
  • Tracking
  • Billing
  • On-going Employee Support

4
e-Worksite SolutionsSM
  • Logistical Strategies
  • In conjunction with the producer, your case
    manager will develop a logistical strategy that
    may include
  • Individual Meetings
  • Group Meetings (in person or online)
  • Employee Self-directed with supporting
    communications
  • Combination of the above

5
e-Worksite SolutionsSM
  • Communication Strategies
  • A communication strategy, customized to your
    company, will also be developed. Communications
    may consist of
  • Email Communications
  • Endorsement letter from the company
  • Hard copy communications flyers, payroll
    stuffers, tabletents
  • Pro-active call bank
  • Strategy is also designed to work with the
    performance of the case with specific emails
    based on employee experience.
  • It is critical that the strategy should align
    with the regular communication practices of your
    company.
  • Ultimate goal of the communications strategy is
    to ensure all eligible employees have the
    opportunity to review and understand the coverage
    opportunity. This is in the best interest of the
    company.

6
e-Worksite SolutionsSM
  • Sample Communications Strategy

7
e-Worksite SolutionsSM
  • Tracking
  • Detailed tracking reports are provided on a daily
    basis that include
  • Who has logged in to the site
  • Who has not logged in to the site
  • Who has applied for coverage
  • Who has declined coverage
  • Tracking reports in combination with a flexible
    communications strategy, allow us to pro-actively
    manage your account.

8
e-Worksite SolutionsSM
  • Sample Tracking Reports

9
e-Worksite SolutionsSM
  • Billing
  • MassMutual provides a number of flexible billing
    options including
  • Electronic billing
  • Electronic payroll deduction
  • Electronic fund transfer
  • One-touch-and-done billing and collection
    services (Schedule and make changes to payments
    online)
  • Flexible payment methods for employees

Massachusetts Mutual Life Insurance Company
10
e-Worksite SolutionsSM
  • On-going Employee Support
  • Throughout the application period, employees are
    furnished with a toll-free number that will allow
    us to directly address their questions, comments,
    or concerns
  • At any time, employees can choose to speak with a
    representative or, elect to apply using the
    traditional paper process if they are more
    comfortable.

11
e-Worksite SolutionsSM
  • A State-of-the-Art Internet Site
  • Allows employees to explore options in a private,
    convenient setting
  • Customizable components for your company.
  • Provides interactive tools (Need Calculator and
    Savings Evaluator) that empower your employees to
    determine their specific needs
  • Using our electronic application and e-signature
    capabilities, employees can apply online -- in a
    matter of minutes, 24 hours a day, 7 days a week.

You can request for a demo
12
e-Worksite Solutionssm
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