HomeSafenet Technology and Review

1
HomeSafenet Technology and Review

• Presentation to
• House Committee on Spaceport and Technology
• January 26, 2006

2
What Is HomeSafenet?

• HomeSafenet is a Statewide Automated Child
  Welfare Information System (SACWIS), which is a
  federal initiative to ensure that child welfare
  best practices are implemented consistently
  across a state.
• Fully implemented SACWIS system includes
  (mandatory components)
• Intake Management (Completed)
• Case Management (Basic Case Completed)
• Eligibility
• Resource Management
• Financial Management

3
Timeline and Funding

• Project cumulative cost 159,610,200 (includes
  SACWIS project state participation and federal
  funds participation related to SACWIS project)

4
Architecture

• 1994-1998 3-tier client server (not web-
  enabled)
• 1999 to 2002 Multi-platform architecture with
  non-proprietary software solutions with modular
  components (presentation, business logic, and
  database management)
• 2002 to present Web-based system
• 2006 Final architecture to be determined by
  systems integrator

5
What Florida Was Offered
Wisconsin
Washington DC
Ohio
Custom Build
6
The Vendor
7
The Solution
Web Based
Florida SACWIS
New Jersey
Alaska
Wisconsin
Illinois
Louisiana
Client Server Applications
Wisconsin
Alabama
Rhode Island
New Mexico
Connecticut
8
The Solution
9
Project Time Line
10
Implementation

• Implementation/installation
• Environment Assessment, Recommendations, and
  Testing
• Installation Planning
• HSn Security Integration
• Operations Guide and Ongoing Maintenance
• Disaster Recovery
• Train the Trainers
• Instructor Lead Training
• Web based training tools
• User Support
• User Reference Guide
• Online help and policy
• Quick Reference guide
• Post Implementation Support
• Incident Management
• Maintenance Enhancements

11
Change Management and Implementation Readiness
Tools

• Field Office Planner
• Implementation Web site
• Onsite Support Planners
• Pre-implementation Readiness Assessment/Checklist
• Roadmap Dashboard for monitoring progress

12
Solution Benefits
13
Value Categories - Approach
14
Value Categories - Functionality
15
Value Categories - Technology
16
Value Categories - Solution
17
Risk Barriers to Success
Its not a matter of being comfortable with
risk, its about reducing risk
UserAcceptance
Conversion Interface
Federal Relationship
18
Schedule Risk
Risk Mitigation Techniques to Remove the Barrier

• Leverage a proven asset
• Establish a partnership early with all
  stakeholders
• Use proven reuse methodology
• Use of project and change management tools

19
Scope Risk
Operational System
Operational System
User
Conversion Interface
Federal Certification

Acceptance
Risk Mitigation Techniques to Remove the Barrier

• Use of tools to track and monitor requirements
• Real system available from day 1
• Experienced staff who have transferred this
  system before

20
Resource Risk
Operational System
Operational System
User
Conversion Interface
Federal Certification

Acceptance
Risk Mitigation Techniques to Remove the Barrier

• More active staff with SACWIS development and
  implementation experience than any other firm
• Staff with knowledge of child welfare best
  practices
• Targeted use of subcontractors - No commodity
  programmers

21
User Acceptance Risk
Operational System
Operational System
User
Conversion Interface
Federal Certification

Acceptance
Risk Mitigation Techniques to Remove the Barrier

• Proven in-production system
• Earliest release gain support early on
• Tools to support change management,
  communication, implementation
• Leverage lessons learned

22
Conversion Interface Risk
Operational System
Operational System
User
Federal Certification

Acceptance
Risk Mitigation Techniques to Remove the Barrier

• Implementation of both sides of the interfaces
• Automated Data Conversion
• Create one system of record

23
Federal Relationship Risk
Operational System
Operational System
User
Federal Certification

Acceptance
Risk Mitigation Techniques to Remove the Barrier

• Integration of WRMA services project
• Understanding of Federal issues concerns
• Continuing the current level of communication
• Leverage the experience and relationships that
  DCF, CGI-AMS, and WRMA have with ACF