Presenters

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(No Transcript)
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Presenters

• John Kelly
• Hills Industries Process Team Leader
• From Hills IT Department, Analyst on Legacy
  System
• Prior Operational Experience From Business unit

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Presenters

• Vic Clarke
• Deloitte Team Lead
• Expertise in implementation of Manufacturing
  Supply Chain Management systems
• EnterpriseOne application specialist

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Agenda

• Background
• Approach Methodology
• System Design
• Pilot Site
• Rollout
• Lessons Learnt
• Keys to Success
• Questions

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Background

• Hills legacy manufacturing systems
• Old customised package
• Future support issue
• Hills Commercial systems
• Good Knowledge base
• Continual development path
• Strong in house support

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Background

• Project Objectives
• One solution across all divisions, but able to
  address local needs
• Foundation for future improvements
• Minimum disruption to business
• Minimal customisation to EnterpriseOne software
• Knowledge transfer to Hills staff deployment
  and project management
• Self sufficiency
• Repeatable rollout process

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Project Griffon -

• Sites
• Electronics division Edwardstown
• Components dept. Edwardstown
• Home and Hardware Products Edwardstown
• Home and Hardware Products Richlands
• Replacement System
• EnterpriseOne
• Unix platform running HP-UX
• Oracle database
• Citrix thin client over WAN

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Implementation Methodology
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Scoping Planning
Detailed scope deliverable
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Implementation Methodology
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Project Plan Overview
Feb 03
Oct 03
Feb 02
Aug 02
Jun 03
Apr 02
All sites involved
Pilot
Roll Out
Scoping and Planning
Visioning and Targeting Design
Antenna Edwardstown
HHP Edwardstown
HHP Richlands
Future sites
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Project Team

• Hills Industries
• Project Manager
• Project Administrator
• Process Team Leader Manufacturing
• Process Team Support x4
• People Support x2
• Technical Data Team Leader
• Technical Support x4
• Key Users x3 per process
• Site Representatives one per site

• Deloitte
• Project Manager
• Application Team Leader
• Application Consultants x3
• People Support Consultant
• Technical Support data conversion interfaces

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System Design
To Be Workshops to design process
Workshops to determine software configuration
Process Flows and Business Operating Scripts
Proof of Concept
Refine and test model further
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Pilot Site

• Antenna Edwardstown including Components
• Small site
• Complete model can be demonstrated
• Head office
• IT Support local
• Next site local

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Pilot - Construction

• Unit Testing
• Interface development and testing
• Data Conversion
• Integration Testing
• Training material development
• Production System setup

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Pilot - Implementation

• User Training
• Final Data Conversion
• Business Simulation
• Readiness Review
• Cutover

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Rollout

• Data Conversion
• User Training
• User Testing
• Business Simulation
• Readiness Review
• Cutover

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Lessons Learned

• Project Team
• Difficult to keep same team over 2years
• Need to get up to speed with new package ASAP
• Data Conversion
• Start early
• Data cleansing
• Ensure input from all process owners

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Lessons Learned

• Interfaces
• Took longer to develop test than expected
• User Training
• One on One training sessions
• Relevant data
• Project team empathy

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Keys to Success

• Select key people for project team
• All key users and managers buy in at Scoping
  phase
• Strong senior management support at each site
• Involve users from next rollout site in current
  implementation
• Knowledge transfer from Deloitte to Hills team
• System Design documentation
• Refine and improve data conversion process
• No modifications allowed helped enforce common
  solution

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Success Measures
Cutover weekend time required
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Success Measures
Deloitte support - person days
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Questions