EGovernment

1
E-Government Information Systems

• Tutorial Session 7

2
Outline

• Project Grading
• MCQs
• E-government
• IS
• Short-answered Questions
• Group discussion and presentation

3
Project Grading (30)

• Content 15
• Writing Flow (5)
• Contribution Critical thinking aspects (5)
• Content Org (3)
• Appropriate use of Graphics, Charts (2)
• Website 10
• Usability Easy to use (5)
• Workability (2)
• Design Aesthetics (3)
• Demo QA - 5

4
E-government

• The strategic use of ICT to transform the
• public sector
• Aims to improve
• Internal operation efficiency
• Information services delivery
• Transparency accountability
• Relationships with constituents (citizens
  businesses)
• E-Society Democracy

5
E-Government Growth Model

• Horizontal Integration
• Systems integrated across different agencies
• One stop service

Source Layne Lee (2001)
Complex

• Vertical
• Integration
• Systems at
• different levels
• are interlinked
• More efficient

Technological Org. Complexity

• Transaction
• Services forms online
• Working database
• Supporting online transactions

• Catalogue
• Online presence
• Catalogue presentation
• Downloadable forms

Simple
Sparse
Complete
Level of Integration
6
MCQ questions

• 1. The headline of todays newspaper reads The
  new e-government service involves seamless
  inter-agency collaboration in providing the
  service. Which of the following stages of
  e-government growth best describes the above
  statement?
• A. Catalogue
• B. Transaction
• C. Vertical integration
• D. Horizontal integration
• E. None of the above

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Information System (IS)

• A purposefully designed system that
• brings
• Data
• IT (hardware
• software)
• Procedures
• People
• together to manage information
• important to an
• organization

m
IT (Hardware Software)
Data
INFORMATION SYSTEMS
People
Procedures
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Types of Information Systems
9
Types of Information Systems
10
MCQ questions

• 2. Top managers may use a(n) ________________, a
  combination of MIS and DSS, to support their
  decision making.
• A. GIS
• B. ESS
• C. Expert system
• D. GDSS
• E. TPS

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MCQ questions

• 3. An example of input to an information system
  would be
• A. Sales trend forecast
• B. Inventory report
• C. Customers information
• D. Summary of customers preference analyses
• E. None of the above

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MCQ questions

• 4. Which of the following statement(s) is/are
  correct about expert systems?
• I. Afford high interactivity
• II. Aims to replace human thought process
• III. Incorporation of expert knowledge in diverse
  fields
• IV. Designed specifically for executives
• A. I only
• B. I and II only
• C. I, II, and III only
• D. I and IV only
• E. I, II, III, and IV

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Short-answered Questions

• Give your points of view on the following
  statement Since citizens welfare should be of
  utmost importance to any governments,
  e-government initiatives should focus solely on
  those services of G2C nature. G2B and G2E
  services ought to be given least priorities.
• Describe a problem situation in which the
  implementation of an information system would
  help. In what ways do you think the information
  system can help solve the problem?
• Provide an example of an information system that
  you have used in NUS.
• Describe the information activities performed by
  the information system (i.e., in term of
  information acquisition, processing,
  presentation, etc.)
• Explain how it has helped you as a student.
• 4. A company has five information systems that
  scatter across its different functional areas.
  What would you say to convince the management to
  consolidate these systems into a single
  integrated information system?

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IS Information (Lecture Notes 8.2 slide no.8)

• Acquisition
• Process of capturing data about an important
  event of the organization
• E.g., capturing POS data in a supermarket
• Processing
• An activity that manipulates organizes
  information to add values to it
• E.g., generating total for everyday sales
• Storage Retrieval
• Systematic accumulation of data for later use
• E.g., storing all the sales data for later
  retrieval
• Presentation
• Showing information in formats useful to the
  users
• E.g., Presenting sales information in report
  format
• Transmission
• Sending distributing information to locations
  where it is needed
• E.g., automatic routing of information to
  managers e-mail account

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IVLE
Short-answered Questions Q3

• Acquisition
• Module information forum postings
• Processing
• Frequency, time and duration logged in on IVLE
  for capacity planning, research purposes?
• Counting no. of postings you make
• Storage Retrieval
• Accumulation of information e.g. files, documents
  in workbin
• Presentation
• Presenting IVLE usage in useful reports
• Transmission
• Subscription service to receive e-mail
  notifications of new information and content on
  forum, workbin or announcement every 2 hours

16
Any Questions?

• Next week Tutorial on Computer Security (26th
  March week)
• Project Submission (30th March 3pm place in box
  outside S15-04-28)
• Two weeks from now Project Presentation
• Order of presentation
• 3 groups in first tutorial (2nd April week)
• 2 groups in second tutorial (9th April week)