BTEC LEVEL 2

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BTEC LEVEL 2 FIRST DIPLOMA TRAVEL AND TOURISM
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• This exciting new course is designed for students
  
• seeking employment in
• Travel and Tourism
• accommodation providers,
• retail and business travel,
• transport,
• airlines and airports.
• It also provides a strong business element
• for all those working in
• finance,
• business,
• retail.

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Entry Requirements The students who would best
perform on this course require a positive
approach to study rather than a set number of
GCSE grades. This is a 100 coursework diploma
marked at pass, merit and distinction level.
Students may wish to further their studies at
BTEC 3 and above after successfully completing
this course. There are BTEC courses at level 4
and 5 equivalent to university degrees
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• This course is designed to offer
• A broadening of the students knowledge and
  understanding of the key elements of the Travel
  and Tourism business.
• A range of skill techniques, personal qualities
  and attitudes essential for a successful
  performance in working life.

• A strong vocational element with one day a week
  work experience in related employment.

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This is a modular course designed in eight
sections (Only six need to be completed) Unit 1
The UK Travel and Tourism Unit 2 Customer
Service Unit 3 UK Travel and Tourism
destinations Unit 4 European Holiday
Destinations Unit 5 Exploring Marketing in
Travel and Tourism Unit 6 Business Skills for
travel and Tourism Unit 7 Employability Unit 8
Planning visits
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Unit 1 The UK Travel and Tourism Travel and
tourism is now an important part of how we live
today. This topic will provide a broad overview
including the history and development of the
travel and tourism in the UK. Areas studied
include- The development of Victorian seaside
towns, holiday camps, transport
developments, recent news events etc.
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• Unit 2 Customer Service
• How to develop a variety of skills and
• techniques associated with -
• good customer service,
• meeting the needs of a range of customers,
• businesses.

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• Unit 3 UK Travel and Tourism destinations
• Looking at -
• visitors attractions,
• hospitality,
• transport providers.
• These all provide domestic holidays
• for different holidaymakers with in this
  country.

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• Unit 4 European Holiday Destinations.
• This unit builds on the previous unit allowing
• students to understand further the travel
• requirements of the European holidaymaker.
• This also includes looking at
• local culture,
• traditions.

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Unit 5 Exploring Marketing in Travel and
Tourism Effective marketing is an essential
activity in any successful travel and tourism
organisation. Learners will explore the basic
principles of marketing in travel and tourism
organisations. Students learn how meet the
needs of specific target markets. This could be
in terms of age, gender, ethnicity,
socio-economic group or family circumstances.
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Unit 6 Business Skills for Travel and
Tourism Understanding of financial and
administrative procedures in the travel and
tourism industry are the key component to this
unit. A working knowledge of health and safety
issues and your own personal skills and
qualities will also be examined.
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Unit 7 Developing Employability
Skills Developing employability skills in a
work-related project within a travel and tourism
organisation. Developing knowledge and skills
required to work in the travel and tourism
industry skills such as customer service, team
work, problem solving.
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Unit 8 Planning Visits for Travel and
Tourism Investigating the different methods of
travel to a variety of destinations both in the
UK and Europe, using different types of
resources for planning and producing simple
itineraries. This also includes understanding
timetables and brochures in order to plan trips
and produce travel itineraries for different
types of customers.
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• Assessment
• This course will be continually assessed with no
  final
• examinations.
• Each unit will be assessed in a variety of
  techniques
• these include
• Workplace Assessment
• Presentations
• Research
• Role-play
• Group activities
• Displays
• Field trips

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What is expected from the students. The students
will be expected to take responsibility for their
own learning and achievement. They will be
expected to reach industry standards for
behaviour and performance.