Title: Sin ttulo de diapositiva
1(No Transcript)
2AGENDA
- Current situation
- How the idea was born
- What is Despegar.com
- Strategy / business model
- Economic outlook for Latin America
- Competitive Environment
- Proposed Solution
3The Vision
- Be the leading provider of on-line travel
services in Latin America.
4Current Situation
- we are towards the end of 1999
- the internet is changing the way business is
done - Five MBA graduates (3 from Fuqua) are developing
a business plan for an on-line travel agency to
serve Latin America -
- Their objective ?
- To become one of the first Latin American
e-ventures to be financed by US Venture
Capitalists
5E-TRAVEL AN OPPORTUNITY IN LATIN AMERICA
- Successful business models
- Expected market growth (Internet, Tourism, LatAm)
- Industry structure
- Geographically disperse
- Information intensive buying process
- No dominant players
- Substandard customer service
- High transaction costs
- Lack of transparency
6E-TRAVEL IS THE MOST IMPORTANT ON-LINE COMMERCE
CATEGORY IN THE USA
Total 98 online spending 4,390 MM
Source NUA Internet Services
7Expected on-line travel market in Latin America
8Expected on-line ticket salesin Latin America
(in million)
9STRATEGY BASED ON 5 CONCEPTS
REGIONAL EXPANSION
NEW SEGMENTS
LOCAL PRESENCE
BRAND AWARENESS
SERVICE OFFERING
10REGIONAL EXPANSION ENABLES SCALE AND OPERATIONAL
SYNERGIES
Synergies
Scale
- Access to 120 M consumers with buying power
similar to USA/Europe - 9 M internet users in Latin America in 1999
- Travel market worth over US 16 billion
- Development of a brand with regional presence
- Cross selling of products between countries
- Regional alliances
- Larger base to support start-up costs
REGIONAL EXPANSION
11LOCAL PRESENCE PROVIDES COMPETITIVE ADVANTAGES
REGIONAL EXPANSION
NEW SEGMENTS
LOCAL PRESENCE
BRAND AWARENESS
SERVICE OFFERING
- Better understanding of the market
- Access to better fares
- Customer service
- Payment method adjusted to local regulations
- Content adjusted to local market requirements
- Increased control over operations
DESPEGAR ALLIANCE MANAGER DESPEGAR INC.
PRINCIPAL ADVISOR
COUNTRY MANAGER
TRAVEL AGENCY
CALL CENTER
MGT. TEAM
ARGENTINA
BRAZIL
MEXICO
12BRAND AWARNESS IS CRITICAL TO THE GENERATION OF
TRAFFIC
REGIONAL EXPANSION
NEW SEGMENTS
LOCAL PRESENCE
BRAND AWARENESS
SERVICE OFFERING
TRAFFIC
Online and Offline advertising campaigns
Alliances
Public Relations
- Brand Product
- TV
- Radio
- Magazines and newspapers
- Billboards
- Banners
- Links
- Travel suppliers
- Internet sites
- Co-branding promotions
- Press coverage
- Special events
13ONE-STOP-SHOPPING LEADS TO INCREASED SALES AND
CUSTOMER RETENTION
REGIONAL EXPANSION
NEW SEGMENTS
LOCAL PRESENCE
BRAND AWARENESS
SERVICE OFFERING
Service Offering
Customer Service
Convenience
Community
Content
Commerce
- Travel guides
- Professional reviews
- Weather
- Airport real time scheduling
- Destination video clips
- Maps
- Chat
- Bulletin
- Travel log
- Customer reviews
- Photo Album
- Meeting Place
- Local 800 call center
- Fare alerts
- Fare finder
- Trained travel agents
- VOIP
- Chat service
- Loyalty programs
- Self service
- 24 - 7
- Home delivery
- Pick-up locations
- e-tickets
- Quotes by request
- Flight, hotel and car rental
- Vacation and cruise packages
- Travel guides
- Insurance
- Travel mall
- Travelers checks
14... FOR THE DIFFERENT MARKET SEGMENTS
REGIONAL EXPANSION
NEW SEGMENTS
LOCAL PRESENCE
BRAND AWARENESS
SERVICE OFFERING
- Potential markets Spain, Brazil, Argentina,
Mexico, Colombia, Chile, Venezuela and
Uruguayand US Hispanic - Leading E-travel provider with a recognized
brand, consumers top of mind - Additional possible services solutions for
budget/young travelers (Despegar Joven), thematic
solutions for special interest groups (ski,
soccer, honeymoon, etc.), rich editorial content,
planning tools, and community features
B2C (LEISURE)
- Main target small companies with limited travel
sophistication - Potential key partnerships Accor Corporate
Services and Carlson WagonLit Travel
B2B (CORPORATE)
15Latin America Positive outlook for 2000
Forecasted GDP growth 4
- Positive factors
- Sound fiscal monetary policies
- Low expected inflation (few double digit
inflation rates) - Negative factors
- US economy growth is expected to slowdown
- Uncertainty on stability of economic policies
16Economic indicators
17Economic indicators
18On-line competitors
- Viajo.com
- Main on-line competitor in Latin America
- Offers tickets, complete tourism packages,
language translation, extensive travel content - Operates both on-line and off-line stores
- Regional portals
- Terra and Star Media have entered alliances with
agencies - US on-line travel agencies
- Expedia and Travelocity have launched sites for
markets outside the US
19The Threat The Opportunity
THREAT
OPPORTUNITY
- Similar portals in development
- Viajo.com _at_ Mexico
- Despegar Network in place
- Simultaneous deployment in LatAm
- First-mover advantage
The Timing is NOW
20The Venture Capital
Despegar.com needs 8 M to accomplish a
Regional Roll-out
Despegar.com will be financed by 100 Equity (all
VCs)
Management team is presenting its Business
Plan to the 1st Round of US Institutional VC
Investors
21Questions ...
22Case Key Learnings
-
- Identify Projects Risks
- ? Affect Cash Flows ? Affect the Cost of
Capital - Set up Cash flows
- Sensitivity Analysis
- Real Options
? ? ? ?
23 Projects Risks Cash Flow Implications
?
24 Projects Risks Cost of Capital Implications
?
Calculator
Adjustments
Cost of Capital Averaged
- Brazil
- Argentina
- Mexico
- Venezuela
- Colombia
- Chile
- Macroeconomics
- Political/Legal
- Force Majeure
- Financial Risks
Weighted Per country Gross booking
25 Projects Risks Cost of Capital Implications
?
() Industry Beta adjustment corresponds to
Travel and Tourism, Internet effect is considered
in Cash Flows.
26 Projects Risks Cost of Capital Implications
?
Re 23.47
Despegars Capital Structure 100 Equity, no Debt
27 Cash flow Setup
?
Internet users
Share Of Travel
POPULATION
COUNTRY E-TICKETSBOOKINGS
COMPANY E-TICKETSBOOKINGS
Online buyers
Share Of eMarket
Spending p/person
Untapped Mkt
28 Cash flow Setup
?
REVENUES Ticket Bookings CommissionsOthers
Rental Car HotelsAdvertising
Corporate Expenses IT Personnel Operations
Operating Countries Expenses Marketing Costs
NPV 50 M
29 Sensitivity Analysis
?
Monte Carlo Mean NPV 25 M
30 Real Options
?
- Delay Option
- Abandonment Option
- Expansion Option
- Brand or Knowledge Building Option
31Thank you !!