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RUSE

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Lighting issues both artificial or day light problems. Awareness training ... MAYDAY. TOO HOT? TOO COLD? RUSE. Marketing Your Service filename The Help Desk ... – PowerPoint PPT presentation

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Title: RUSE


1
RUSE
The Help Desk
Presented By Kay Beagley Energy Conservation
Co-ordinator Tony Balaam Principal Energy
Engineer Kirklees Metropolitan Borough Council
2
RUSE
The Help Desk
Map of Great Brittan and where Kirklees is
situated.
Kirklees Priory
Kirklees is here
Town Centre
Huddersfield Library
Castle Hill
3
RUSE
The Help Desk
  • Kirklees Council was established in 1974, it
    became Kirklees Metropolitan Borough Council made
    up of 8 small Borough Councils
  • 7th Largest Metropolitan Council
  • Kirklees Council employs over 19,000 staff full
    time and part time (14,000 FTEs).
  • Huddersfield is the largest town in England as a
    population of around 400,000 citizens .
  • Currently it has circ 28,000 Council houses and
    142,000 private sector dwellings.
  • The industries within the Kirklees area covers,
    engineering establishments, factories, few
    woollen and cloth industries remain, construction
    industry, large chemical works and commerce.
  • A large University and Hospital provide a large
    percentage of local employment alongside the
    Council.
  • Since 1985 Energy Management Systems developed
    into Building Energy Management Systems and a
    pilot of 12 sites became 284 premises and over
    320 outstations.

4
RUSE
The Help Desk
  • Kirklees was built up from individual small
    Borough Councils

5
RUSE
The Help Desk
  • How things were..
  • Energy monitoring was a procurement activity not
    a conservation measure.
  • During the 1980s and 1990s energy was in
    abundance and costs were reasonable.
  • Energy awareness and advice was provided ad hoc
    and poor regulations, industry and design
    standards did little to improve the awareness
    raising exercise.
  • Electronic Technology was still in its infancy .
  • Almost single site operation not co ordinated.
  • The buildings were MANAGED through dedicated
    Caretakers who provided hands on repairs,
    control and site management.
  • Many buildings were coal fired and they needed
    full time operators.
  • Very little central control or zone control
    installed. All on or all off.
  • Basic Construction, poor fitting doors and
    windows, very high ceilings, little insulation
    and large open spaces.

6
RUSE
The Help Desk
  • How to tackle the challenge
  • The development on new types of heating emitters
    and systems to reduce costs were being introduced
    into new designs.
  • Improved building regulations introduced through
    new Government legislation.
  • The increase of Environmental awareness of the
    need to reduce harmful emissions.
  • The development of the first automated Energy
    Management Control systems were coming on the
    market which provided terminal control or room
    control from a central point.
  • Secure management support
  • Funding and resource

7
RUSE
The Help Desk
  • The Help Desk has evolved since the late 1990s.
  • Corporate drive and changes through Best Value,
    best practice, Environmental issues, recognition
    for the need for sustainability and Energy
    Auditing management System (EMAS).
  • Leader of the council Sir John Harman, drove
    forward the Local Agenda 21 (MAC1), Friends of
    the Earth Environmental policies and embedded the
    sustainability approach into corporate policy.
  • The Key Drivers were
  • Cost
  • Procurement
  • Training
  • Management auditing, facilitate improvement
  • Monitoring and Targeting
  • Energy Auditing Management System

8
RUSE
The Help Desk
9
RUSE
The Help Desk
  • Annual Energy Report- provides a picture of
    performance and energy cost for each building.
  • Service Level Agreements (SLAs)- provides a
    picture of service delivery with either Corporate
    costs nothing or purchased services at Best
    Value prices. These prices will have been market
    tested to check the service charges are equal or
    better than external private providers.
  • Service Help- was re-named to be the Help
    Desk which could provide your customers with the
    following services
  • Also detailed are the quarterly reports that
    are issued to the Environment Unit to see what
    support may be required for the building users
    through other schemes like the Council Wide
    Initiative Scheme (CWI) (fund to support low
    cost and technical solutions).

10
RUSE
The Help Desk
EMAS Annual Energy Report
11
RUSE
The Help Desk
Service Level Agreement to include
  • Procurement of Energy and Water.
  • Support on invoice issues
  • Conservation
  • fluctuating temperatures on environmental,
    heating and hot water systems.
  • Boiler and ventilation plant issues.
  • Control issues covering central, zone or
    terminal.
  • Lighting issues both artificial or day light
    problems
  • Awareness training
  • CWI funding on low cost and technical solution
    schemes
  • Good Keeping Measures with no cost solutions
  • Air conditioning plant issues
  • Feasibilities of future schemes covering current
    and future legislation
  • Development of schemes with renewable sources.
  • Building Badges with an indication of betterment.
  • Building log Book and its Monitoring Targeting
    presentation of building performance

12
The HELP DESK
RUSE
Marketing Your Service
S.O.S.
help!
MAYDAY
TOO HOT?
TOO COLD?
  • The Help Desk is available for independent advice
    on a range of energy and water matters.
  • To provide advice over the phone
  • Arrange for an engineer to visit if required.

13
The Help Desk contact numbers detailed below.
RUSE
  • For further information
  • and to arrange a site visit,
  • please telephone
  • Energy Unit - 860-6111 (Internal)
  • - 01484 226111 (External)
  • Energy Suppliers-
  • Gas supplier - E.ON 01473 555178
  • Electricity supplier - Npower 01215412520
  • Oil Supplier Petro-plus 01642 736145
  • Coal Supplier British Coal 01302 751751
  • Water Suppliers
  • Yorkshire Water 01274 692814

14
Procurement Energy monitoring
RUSE
The Help Desk
Telephone
Disc
Ian or Tony
TEAM Sigma system
Invoices
EDI
  • Fuel and Water data monitoring
  • Direct from suppliers through disks, Electronic
    Data IXXXX and tapes.
  • Monthly and quarterly bills.
  • Annual EMAS reports.
  • Energy Monitoring Targeting reports.
  • Emissions Trading Scheme
  • Tariff analysis

15
The BEMS IQ Controller
RUSE
The Help Desk
INPUTS
CONTROLLER
OUTPUTS
Temperature Pressure Humidity
Analogue
Analogue
Modulated
Run, Fault, Trip, from plant
Digital
Digital
On/Off
Pulse
Fuel meters
16
RUSE
The Help Desk
Simple building BEMS network
Outstations
Main plant controllers
Kirklees Area Network
Terminal unit controllers
Key pad in Buildings
Other controllers
Supervisors
17
RUSE
The Help Desk
  • The Energy Team

Nancy
Ian
John
David
Building Energy Management System (BEMS) Manuals
and Central Supervisor
18
RUSE
The Help Desk
Report
  • Calls statistics for calls between 01/04/2002
    and 31/03/2003
  • User area name Tony David Ian John Gary Mo
  • Building Services Sum 0 0 0 3 0 2
  • Percent 0.00 0.00 0.00 5.56 0.00 2.90
  • Cleansing, Catering, Sum 0 1 0 1 0 0
  • Percent 0.00 8.33 0.00 1.85 0.00 0.00
  • Community Develop Sum 1 0 0 2 0 2
  • Percent 3.33 0.00 0.00 3.70 0.00 2.90
  • Cultural Services Sum 4 1 3 3 6 9
  • Percent 13.33 8.33 16.67 5.56 10.34 13.04
  • Economic Develop Sum 0 0 0 0 1 3
  • Percent 0.00 0.00 0.00 0.00 1.72 4.35
  • Education Sum 20 3 14 35 16 31
  • Percent 66.67 25.00 77.78 64.81 27.59 44.9
    3
  • Environment Unit Sum 1 0 0 0 0 0
  • Percent 3.33 0.00 0.00 0.00 0.00 0.00
  • Housing Service Sum 0 0 0 0 0 5
  • Percent 0.00 0.00 0.00 0.00 0.00 7.25
  • Leisure and Rec Sum 4 2 0 2 1 7

19
RUSE
The Help Desk
Report
20
RUSE
The Help Desk
The Environment Unit
The Corporate Team
21
RUSE
The Help Desk
European Building Badge on Dewsbury Town Hall
22
RUSE
The Help Desk
Kirklees Building Badge on one of Kirklees
Office blocks
23
RUSE
The Help Desk
Poster campaign to compliment the building badge
24
RUSE
The Help Desk
  • Summary
  • Develop a set of policies
  • Set up a framework and management strategy to
    achieve your policies.
  • Support from your senior management
  • Carry out Market research on what your customer
    needs.
  • Re-assess your framework and management strategy
  • Human resources Team
  • Cost
  • Carry out a Best Value exercise with other
    suppliers
  • Develop your SLA.
  • Marketing
  • Develop your Quality Management System (QM)
    procedures and system
  • I.T System
  • Annual reports
  • Review progress, resources and client needs to
    deliver future services

25
Energy Efficiency Accreditation Scheme
Issued by the Institute of Energy, Carbon Trust
and the National Energy Foundation
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