Consumer Education Program

1
Consumer Education Program

• SCE Federal Credit Union

2
SCE FCUs Consumer Education Program blends the
concepts of financial education, volunteerism,
and corporate philanthropy in one dynamic program.
3
SCE FCUs Consumer Education Program includes

• A Train-the-Trainer program for employees who
  facilitate financial education workshops
• A Volunteer Orientation program for employees
  choosing to volunteer in the community
• Comprehensive adult-level curricula, including
  Instructor Guides, Participant Guides, and visual
  aids for eight topics in English and Spanish
  (based on FDIC/NAFCU Money Smart series)
• Comprehensive teen-level curricula, including
  Instructor Guides, Participant Guides, and visual
  aids for six topics in English and Spanish
  (based on NEFE High School Financial Planning
  Program series)
• Individual course evaluation feedback process

4
SCE FCU has chosen to offer its Consumer
Education Program to several non-profit community
organizations whose mission and purpose aligns
with SCE FCUs strategic directives. Some of
these organizations are listed below.

• Our Saviour Center a church-affiliated program
  that assists homeless, and low-income individuals
  and families begin the process of achieving
  stability.
• La Casa de San Gabriel Community Center Serves
  the multi-cultural community of San Gabriel and
  its surrounding areas through the provision of
  direct human services, advocacy and referrals.
• L.A. Youth Opportunity Movement Promotes youth
  achievement by working with families and
  community partners to create opportunities that
  help youth reach their education, employment, and
  personal development goals.

5

• Haven House A shelter that helps battered women
  and their children on their way to a life free of
  violence and alcoholism/ substance abuse, and
  provides a safe haven and counseling services for
  adults and children in residence.
• Girls Today Women Tomorrow A leadership
  mentoring program for teenage girls in Los
  Angeles that has attracted the support of many
  professional women mentors in the private and
  public sectors of Los Angeles.
• Project Amiga Helps improve the lives of
  teenagers by offering workshops in everything
  from prenatal education and self-esteem building
  to job training and placement.

SCE FCU could have offered its Consumer Education
Program to any number of schools or businesses.
But instead they chose to take a different
approach to offer their program free of charge
to charitable organizations that are already
reaching members of the community in tangible,
positive ways.
6
SCE FCUs Consumer Education Program 2004
achievements

• Partnered with 10 local non-profit organizations
  to provide monetary support, financial education,
  and volunteer assistance for their participants.
• Facilitated 20 financial education workshops for
  community groups, educating a total of 153
  people, 47 of whom had never opened a bank
  account.
• Financial education workshops achieved an average
  evaluation rating of 3.86 on a scale of 1 to 4,
  with 4 being the highest rating possible.
• Opened new membership accounts for 412 previously
  unbanked people.

Numeric statistics as of September 15, 2004.
7
SCE FCUs Consumer Education Program 2004
achievements (continued)

• Helped 15 credit union employees provide
  volunteer assistance for local non-profit
  organizations, for a total of 125 volunteer
  hours. Of these hours, 52 were spent
  facilitating financial education workshops, while
  73 were spent on various other volunteer
  activities.
• Recruited and trained 12 credit union employees
  to facilitate financial education workshops on a
  volunteer basis.
• Contributed more than 25,000 In monetary
  assistance to the programs of partner non-profit
  organizations.

Numeric statistics as of September 15, 2004.
8
By providing financial education along with
volunteer support, SCE FCU is building a
reputation of trustworthiness and unity with
community residents, many of who are underserved
Hispanics. SCE FCU also offers the Consumer
Education Program to its Select Employer Groups,
increasing the benefits of the credit union
relationship to the sponsor groups.
9
SCE FCU is proud of the ways the Consumer
Education Program is making a difference in
peoples lives. Consider the story of Melody, a
woman currently enrolled in a transitional
housing program after overcoming a 20-year
addiction to cocaine. From attending SCE FCUs
eight-topic series of workshops, Melody now saves
money every month, follows a spending budget, has
paid off two high-interest credit cards, and has
opened a savings, checking, and VISA account with
the credit union.
10
Many similar stories are reported on a monthly
basis adults that are using their new financial
skills to make changes in their lives, teens that
are saving for college and teaching their parents
the same skills. Although the statistics are
great, these stories are what really motivate the
credit union to improve the program, teach more
classes, and reach more people with financial
education.
11
SCE FCU primarily relies on grants to fund the
Consumer Education Program, and plans to
accelerate its grant-writing efforts to be able
to expand the program in 2005. Consumer
Education and Community Involvement are primary
strategic initiatives for the credit unions
future direction, with plans to offer financial
education in more local schools, businesses,
SEGs, and charitable groups in the coming years.
SCE Federal Credit Union is proud to provide
knowledge resources to its members and potential
members, giving them the keys to unlock their
financial future.
12
Thanks for your interest in SCE FCUs Consumer
Education Program.For more information, please
contactAbby UlmManager of Consumer
Education(800) 866-6474 ext. 2321abby_at_scefcu.org