20th Annual Telecoms Conference

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20th Annual Telecoms Conference
ExhibitionUniversity of Durham 9th - 11th
January 2007

• All our yesterdays today'stomorrows
• by
• Keith Flanagan, Converging Communications

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All our yesterdays...

• Why it all began
• 1981
• 1982 Monopoly ending brought new player
• Smartboxes
• Competition/Savings

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All our yesterdays

• In house staff to manage telecoms
• Switchboard
• Admin
• Technical

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All our yesterdays

• Where it all began
• AUA holds its first telecoms conference at
  Durham in 1986
• Demand for sharing of information grows
• Networking with like minded colleagues
• Agenda included
• Switch Maintenance
• Call Tariffs
• Switchboard staffing
• Directory

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All our yesterdays

• Digital Era - TDM
• Digital
• Extensions
• Lines
• Hybrid systems
• ISDN2/30
• DDIs
• Networks
• DASS/DPNSS
• Corporate Networks

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All our yesterdays

• Application Era
• LCR
• Call Loggers
• Voicemail
• Auto Attendant
• DECTremember RABBIT
• Call Centre

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All our yesterdays

• Student Services
• ACC long distance
• 10p payphone rates for students in rooms
• Charge for incoming calls

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All our yesterdays

• New technology then
• Q931/QSIG European Standards
• GSM/Mobiles
• Analogue
• Digital
• Y2K

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today

• Convergence
• Cabling, CAT3/5/5e/6
• VoIP
• New players to the market
• True convergence
• Distributed Architecture
• Resilience?

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today

• A lot more operators to choose from
• Switch Manufacturers
• Call Tariffs
• Maintenance
• 3G Mobile network
• PDAs
• Email
• Calendar
• Text

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tomorrows

• Where is it all going?
• SIP Trunking
• Hosted PBX
• More players in the market
• No CAPEX
• PAYG
• Applications On-Demand
• Call Centre
• Voice Recording
• Total Flexibility
• Upsize
• Downsize

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tomorrows

• Where is it going?
• SIP Handsets
• Plug n Play?
• WiFi
• Softphone on your PC
• IPTV
• WiFi/GSM
• Best of both worlds!
• No cables indoors or outdoors