On Identifying Knowledge Processing Requirements

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On Identifying Knowledge Processing Requirements
Pavel Shvaiko, University of Trento, Italy
joint work withAlain Lèger, France Telecom RD,
France Lyndon Nixon, FU Berlin , Germany
International Semantic Web Conference (ISWC),
November 9 2005, Galway, Ireland
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Outline

• Introduction
• Use Case Collection
• Analysis of Use Cases
• Preliminary
• Detailed
• Knowledge Processing Requirements
• Conclusions

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Introduction

• Uptake of Semantic Web technology by industry is
  progressing slowly
• Academia is not always aware of the concrete
  problems that arise in industry
• Industry is not often well informed about the
  academic developments that can potentially meet
  its needs

We bridge the gap by creating a virtuous feedback
loop between industry and research, including
education and training
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• Use Case Collection

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Industry Board

• 50 companies
• 14 countries
• 12 sectors
• Health
• Telecom
• Automotive
• Food
• Media
• Banking
• Technology

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Use Case Acquisition Process

• We sent a short questionnaire to each industry
  board member asking for input

• We collected further details and wrote up the use
  cases in consultation with industry during the
  followed up face-to-face meetings

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Use Case Collection
We have collected 16 use cases in 2004

• Recruitment
• News aggregation service
• Product lifecycle management
• Data warehousing in healthcare
• B2C marketplace for tourism
• Digital photo album management
• RD support for coffee
• Agent-based system for insurance
• Daimler Chrysler Semantic Web portal
• Integrated access to biological data

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• Analysis of Use Cases
• Preliminary

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Breakdown by Sectors
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Solutions Sought by Experts
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• Analysis of Use Cases
• Detailed

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Detailed Analysis Roadmap

• Identify technology locks from use cases
• RUP methodology
• Business modeling
• Service requirements
• Analysis
• Design
• Implementation
• Validation

• Identify technology locks from use cases
• RUP methodology
• Business modeling
• Service requirements
• Analysis
• Design
• Implementation
• Validation

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B2C Marketplace for Tourism Use Case Summary
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B2C Marketplace for Tourism Service Requirements
Customer
Access Interface
Contents Enrichment
Navigation Services
Contents association
Contents aggregation
Contents and services access
Knowledge and services management
Contents and services providers integration
INCLUDE
Contents and services providers
Administrator
Management of heterogeneity of contents and
services providers
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B2C Marketplace for Tourism Analysis
ManageContent-Aggregation
MappingContent
ControlContent
Transform-XmlStream
Access Service
requestSchemas
manageContent
transformContent
returnResult
loadXmlStream
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B2C Marketplace for Tourism Design

• Knowledge processing tasks components as
  plausible solutions to the identified technology
  locks
• Matching Match Manager
• It aims at on-the-fly and automatic determination
  semantic correspondences between the contents of
  C/S Ps and the global schema
• Primary task It ensures semantic homogeneity at
  schema level among C/S Ps
• Results Reconciliation Results Reconciler
• It aims at detecting redundancies, duplications,
  ..., among the data coming from different C/S Ps
  involved in the processing of the request of a
  user
• Primary task It ensures accurate way of
  accessing the requested data

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• Knowledge Processing
• Requirements

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Typology Library
Most tasks repeat over use cases, suggesting
stable typology
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• Conclusions

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Summary

• Industry board
• Use case collection
• Technology locks coming from use cases
• Industry requirements as a typology of knowledge
  processing tasks and a library or high level
  components for realizing those tasks

• Direct research towards industry requirements
  focusing on promising areas
• Healthcare
• Service industry

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Transfer to Industry in Action

• Be pragmatic realize the Semantic Web step by
  step
• European Semantic Web research is working hard
• to meet industrial requirements underway
• Industry members provide a concrete testbed for
  the evaluation of research results
• tools, ontologies, methodologies, ... underway
• Support for technology migration industrial
  training
• adapted courses to practitioners underway
• First phase of results
• concrete technology transfer to industry... early
  2006

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• All Knowledge Web resources, namely
• use cases, success stories, industrial events,
  tutorials, recommendations,
• can be found at
• http//knowledgeweb.semanticweb.org/o2i
• Access to some content is restricted to
• industrial board members,
• of course you are welcome to join

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• Thank you!