Mobile Computing Overview

1
Mobile Computing Overview

• Amit Sachde
• CGI
• Director Consulting

2
Agenda

• Background
• Convergence
• Considerations
• Summary

3
Background

• Mobile Workforce
• Technology options continue to grow at a fast
  pace
• Need for ability to communicate, collaborate,
  consume while not within the classic office
  environment

4
Convergence

• PDA? Tablet? Pocket PC?

5
Convergence

• Start with the requirements not with the device

Ultra-mobile PC (UMPC)
Nokia Smartphone
Samsung Q1 Tablet

• OQO Tablet

Sony VAIO U Tablet
HP iPAQ Pocket PC
Both! DualCor cPC
Phone, PDA, Tablet
6
Convergence

• Considerations
• Full size tablets offer larger form factor, and
  run same applications as laptops/desktops
• But are bulkier, generally more expensive, and
  have shorter battery life
• Smart Phones / PDAs are lighter, photo GPS
  capable and have longer battery life
• But have a smaller form factor, and resources not
  as rich
• Make sure you have enough memory to run your
  applications, (Palm Treo 700 32 MB)
• Requires soft reset
• Also make sure the device meets your networking
  requirements, WiFi, etc

7
Wireless Provider Offerings

• Integrated with fleet/field service management
  tools
• Cingular GEOTAB
• Real Time Maps and Driving Directions
• Records trip information, including MPH
• Ability to record photo/timestamp/GPS-Stamp
• Proof of visit
• Proof of location
• Sprint/Nextel
• Xora
• Location enhanced mobile resource management
  services
• Gearworks (etrace)
• Measure, manage and optimize field service
  operations
• The Sprint Family Locator

8
Considerations

• Broadband Wireless
• WiFi, WiMAX, 3G, etc
• Gartner
• Wireless broadband services are still evolving
• Predictions
• By 2008, wireless broadband services will be
  offered nationwide or regionally in 75 percent of
  the countries in Europe, North America and
  Asia/Pacific (0.8 probability)
• By 2012, mobile WiMAX (802.16-2005, formerly
  known as 802.16e) will be the dominant technology
  used for wireless broadband deployments (0.6
  probability).
• EVDO
• Wireless broadband access (3G) without needing a
  hotspot
• Offered by Sprint and Verizon

9
Considerations (cont.)

• Digital Pen Systems
• Print form (standard data pre-filled)
• Fill out form
• Upload using a device that captures information
• Theft Protection
• Everdreams Theft Recovery Managed Service
• Special Agent Tracks Down Stolen Laptops
• Encrypt or delete data on the computer based on
  customer preference
• CREDANT Technologies Mobile Guardian
• Secure and manage disparate mobile wireless
  devices
• Automatic fail-safe (kill) feature ensures that
  sensitive data can be erased in the event that
  the device has been lost or stolen
• Protective Casings

10
Further Developments

• Microsoft developing next mobile OS Crossbow
• Crossbow will take aim at the Symbian and
  BlackBerry operating systems
• Eventual replacement for Windows Mobile 5.0
• http//www.pcworld.com/resource/article/0,aid,1255
  13,pg,1,RSS,RSS,00.asp
• Intel's Eduwise low-cost PC revealed
• 400 designed to provide affordable collaborative
  learning environments for teachers and students
  http//seattlepi.nwsource.com/business/268946_tech
  con04.html
• N.Y. county enacts wireless security law
• Westchester County enacted a new law that
  requires local businesses to implement minimum
  security measures
• http//www.westchestergov.com/currentnews/2006pr/W
  ifinew.htm

11
Summary

• First and foremost the mobile devices are part
  of your enterprise network
• Clearly define the objectives and requirements
• Both functional requirements and
  operational/technical requirements
• Start small
• Keep it simple, build upon success
• Learn from one another
• loaner program?

12
Summary (cont.)

• Understand the architectural implications
• Integration
• Avoid lock-in (device, platform, vendor)
• Security
• Synchronization and maintenance
• Governance structure
• Control the types of devices the users will bring
  on the network
• Or have an architecture that allows multiple
  devices
• Monitor and control the use of the devices
• Be aware of mobile computing and wireless
  broadband trends
• Dont get stuck with an obsolete solution