Title: Outsourcing Administration
1Outsourcing Administration
- By
- Yasmine Aburaida
- Lynette Solano
- Chapter 10.
- pg330. 33
2What is Outsourcing?
- Outsourcing is defined as the management and/or
day-to-day execution of an entire business
function by a third party service provider. - Outsourcing and out-tasking involve transferring
a significant amount of management control to the
supplier. - Outsourcing always involves a considerable degree
of two-way information exchange, co-ordination,
and trust.
3Outsourcing Administration
- Benefits Administration Outsourcing is a great
solution to help your Human Resource department
eliminate day-to-day administrative tasks. - Benefits Administration Outsourcing with human
resources will ensure that you receive one-on-one
employee support. - Administration Outsourcing partners often have
- proprietary or off-the-shelf computer systems
that save - manpower and offer better client services
- These systems might keep track of training
programs and - instructors, do billing, and follow up with
training - participants for research and reinforcement
purposes.
4Nature of Organizations envolved in Outsourcing
Administration
- organizations should define the areas critical to
their success. - devote maximum resources to those areas
- Outsource everything else.
- Outsourcing is seen as not only a way of creating
focus, but also cutting costs and improving
quality by giving the non-critical functions to
organizations for whom the functions are core
competencies.
5An HR (Human Resources) Magazine survey found
that the top reasonsfor outsourcing include
- use the expertise of specialists (88).
- Save time (54).
- Save money (41).
- Save administrative costs (38).
- Focus on more strategic initiatives (30).
- Eliminate a function which is not part of the
- Core business (26).
- Redistribute increased responsibilities (21).
- Reduce liability (7).
6Qualifications Supporting Jobs
- Data Center Management
- Application Management
- Information Security Management
- Network Management
- Help Desk Management
- Application Development
71. A course catalog (or standard curriculum)
of basic and advanced programs designed to
meet common developmental needs
or government/industry requirements. 2.
Periodic courses or development activities
to facilitate a change or organizational thinking
with a new initiative.
8Activities to succeed in these jobs
- Communication skills
- Being On time in implementing strategies, and
project management - Complete reporting of the outsource
- Service Accountability
- Understand the Organization outsourcing system.
9The End