Rounding Out ROMA August 9, 2005 SEACAA Conference

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Rounding Out ROMAAugust 9, 2005SEACAA
Conference
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• Quick survey of the room
• Where are you from?
• What do you do?
• What are your expectations from this workshop?

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Why does ROMA exist?
For Profit Business
Not For Profit Business
Internal
External
Agency
Community
Customers
Family
The mission of any business is to show a return
on investment.
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ROMA Goals 1 6 are the most reported on. What
about ROMA Goals 2-5?
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ROMA Goal 2 3 (Community) Goal 2 The
conditions in which low-income people live are
improved. Goal 3 Low-income people own a stake
in their community. ROMA Goal 4 5
(Agency) Goal 4 Partnerships among supporters
and providers of services to low-income people
are achieved. Goal 5 Agencies increase their
capacity to achieve results.
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Use assessments, scales and matrices to benchmark
efforts and monitor movement.
F ¾ ½ ¼ E
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Outcome Scale
(9-10)
Self-sufficient
Independence
Stable
(7-8)
Safe
(5-6)
Threshold
Vulnerable
(3-4)
Dependence
In Crisis
(0-2)
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Scale Exercise 1 Personal Scale
Self-sufficient (9-10)
Independence
Stable (7-8)
Safe (5-6)
Threshold
Vulnerable (3-4)
Dependence
In Crisis (0-2)
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• Why an outcomes scale?
• Outcome scales can be used to measure concepts
  that are not easily quantified.
• Outcome scales allow agencies to assign values
  to easily identify discrete conditions.
• Outcome scales allow agencies to measure
  intermediate steps.
• By using a common framework, outcome scales can
  be aggregated to form an outcome matrix.

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• Lets Create Some Scales!!
• Goal 2 The conditions in which low-income
  people live are improved.
• Low-income people have improved access to
  employment, housing, capital and essential
  services.
• Municipal infrastructure is maintained or
  improved.
• c. The supply of jobs, adequate and affordable
  housing, community facilities, capital and
  lending programs or essential services is
  increased.
• d. CAA resources expand capacity of other
  agencies to service low-income people.
• e. Investment in the community benefits
  low-income people.
• f. The quality of life in low-income
  neighborhoods is improved.

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• Lets Create Some Scales!!
• Goal 3 Low-income people own a stake in their
  community.
• Low-income people participate in formal community
  organizations, government, boards or councils
  that provide input to decision-making and policy
  setting through CAA efforts.
• Low-income people participate in advocacy
  activities.
• c. Low-income people participate in social or
  volunteer activities.
• d. Low-income people own businesses or homes in
  their communities.

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• Lets Create Some Scales!!
• Goal 4 Partnerships among supporters and
  providers of
• services to low-income people are achieved.
• Partnerships or collaborations to coordinate
  service delivery, improve program efficiency,
  streamline administration, and/or eliminate the
  duplication of services.
• Partnerships or collaborations to improve
  community planning.
• c. Partnerships or collaborations to achieve
  specific family outcomes.

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Lets Create Some Scales!! Goal 5 Agencies
increase their capacity to achieve results. a.
Agencies leverage external resources to increase
their capacity to serve low-income people. b.
Agencies leverage external in-kind and donated
resources to increase their capacity to serve
low-income people. c. Agency is organized around
the client and operates its programs, services
and activities toward accomplishing family and
community outcomes. d. Agency has the capacity
to report client progress towards
self-sufficiency. e. Agency has provided ROMA
training to board and staff. f. Agency programs
achieved accreditation demonstrating that program
obtained a level of excellence or met or exceeded
nationally recognized standards. g. Agency staff
obtained credentials that improve their capacity
to achieve results.
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Outcome Matrix
Self-sufficient (9-10)
Self-sufficient (9-10)
Stable (7-8)
Stable (7-8)
Safe (5-6)
Safe (5-6)
Threshold
Vulnerable (3-4)
Vulnerable (3-4)
In Crisis (0-2)
In Crisis (0-2)
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• Tips for writing scales
• Is the scale written in outcome language?
• Is there more than one outcome in each benchmark?
• If there is more than one outcome, are the
  outcomes assigned individual scores?
• Are the outcomes represented in each benchmark
  along the entire scale ranging from In-crisis to
  Thriving?
• Does the scale demonstrate incremental positive
  change from In-crisis to Thriving?
• Is there a difference in outcomes placed in the
  Stable and Vulnerable benchmarks?
• Do the outcomes above the prevention line
  demonstrate conditions of independence?
• Do the outcomes below the prevention line
  demonstration conditions of dependence?
• Are the outcomes realistic?
• Is the outcome scale practical to use?

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Youve created your scales. Youve assessed your
placement. Time has passed and youve
reassessed. What now?
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• Peter Drucker Self-Assessment Tool
• Five elements of effective plans
• Abandonment
• Concentration
• Innovation
• Risk Taking
• Analysis

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Lets regain our places in the communities we
serve! Content provided by Virtual Outcomes
College, National ROMA Peer-to-Peer Program Peter
Drucker Foundation for Non-profit
Management Ashley Quibodeaux, Communications
Coordinator Community Action Association of
Alabama 950 22nd Street North, Suite
674 Birmingham, AL 35203