Title: The Multi-Media Regional Center at
1The Multi-Media Regional Centerat
- Helping to foster
- TOTAL ACCESS AND FULL INTEGRATION
- for a new generation of CUNY students
- who are Deaf and Hard-of-Hearing
2Welcome
- Christopher Cruz Cullari
- Assistant Director, Office of Disability
Services - Maryellen Smolka
- CART Provider, Initiative Leader, Trainer
- Nicole Dory
- Technology Assistant, CART Provider
-
Margaret Venditti, Director of the Office of
Disability Services at CSI
3CUNY IT CONFERENCE 2008 Transformational Change
- Transforming the Lives of Students with
Disabilities Using Voice Recognition Technology
and Collaborative
Training
4Today
- Participant Learning Outcomes
- History and Context
- A Closer Look Real-Time CART
- Opening the Door Wider Technology Inspires
- In Action Remote CART
- How Does it Work?
- How Do We Make it Work? Training
- Challenges
- Summary
-
CSI and CUNY-Wide!
5Participant Learning Outcomes
- Participants will be able to
- Examine how technology can have multiple benefits
for students with disabilities and entire
institutions. - Understand CART services at CUNY and how the
initiative can improve outcomes for students who
are Deaf or Hard-of-Hearing. - Recognize the initiatives cost-saving and
economical qualities. - Engage in shared learning from the initiatives
challenges.
6Context and History The Multi-Media Regional
Center at CSI
- The MM LAB is funded through COSDI and housed in
the Resource Center for the Deaf at CSI. It is
an incubator for implementing technology as a
tool for students who are Deaf or
Hard-of-Hearing. - Supervised by the Office of Disability Services
- Provides direct service to students
- Resource for faculty and staff
7Context and History The Focus of Our Work
- Our central goal is to foster total access and
full integration for CUNY students who are Deaf
or Hard-of-Hearing - Technology as tool for access
- Academic support programming
8Context and History Identification of Student
Need
- Deaf population using ASL declines in NYC.
- Student comes to us with Cochlear implant he
does not use ASL. - Hard-of-Hearing population continues to increase.
- Innovation fostered in a culture focused on
raising student achievement.
9Context and History Data Overview and CART
Service
- Students served Approaching 50!
- Over 5,000 contact hours over 3 semesters
- GPA increases with service
- Retention mechanism
- Service Cost Snap-Shot (one student, two
classes, one semester) - Market average 24,960.00
- Cost through MM Lab 5760.00
- The MM Lab provides full service at 23 of the
cost - Trained Providers 6
10What is CART?
- Communications
- Access
- Real-Time
- Transcription
- With the help of voice-to-text software, dialogue
appears instantly on a screen to provide access
for people with hearing disabilities or for
purposes of record keeping addressing a variety
of business or public service needs.
11A Closer Look Real-Time CART Service at CUNY
- CART Service at CUNY is the instant transcription
of a professors spoken word as well as the
classroom dialogue into printed text. Using a
notebook computer, a mask microphone (used by a
CART provider sitting in a classroom), and
speech-to-text software, spoken text appears on a
laptop so a student can see the text in real
time.
12A Closer Look Real-Time CART Service at CUNY
13A Closer Look Raising Student Achievement
- CART Service at CUNY
- The process is nearly instantaneous and fosters
participation with peers and faculty in the
classroom. - I didnt realize how much I was missing.
- - Antoinette Noah
14Opening the Door Wider Technology Inspires
- Voice-to-Text Technology Improves
- Dragon 1.0-6.0
- Dragon 7.0 Ease of use
- Dragon 8.0 First training 2005
- Dragon 9.0, 10.0
15Opening the Door Wider Technology Inspires ways
to Foster Greater Independence
- Technology Brings People Closer Together-
- What can it do for our students?
- VOIP
- Skype
- Gizmo
- Web-Conferencing Software
- GoTo Meeting
- Without audio to VOIP capable
16Opening the Door Wider Technology Inspires
Remote CART Service
- Professors voice and classroom dialogue are
transmitted through the laptop, over the web, and
to a captionist at a remote location. - Student is able to see the text of the
classrooms lecture and dialogue.
AUDIO
TEXT
17Remote CART Service In Action (classroom)
18Remote CART Service In Action (provider)
19How Does it Work?
- Student
- Laptop
- USB omni-directional microphone
- Wireless internet connection
- CART Provider
- Laptop pr PC
- (Mask) microphone
- Dragon
- Internet connection
20How Do We Make it Work? Training
- CUNY College Visits Sharing and Education
- CUNY-Wide Service Provider Training
- Student Training and Programmatic Support
- Faculty and Staff Education, Training, Feedback
21How Do We Make it Work? Training
- CUNY College Visits Sharing and Education
- Framework
- Recruitment/ Training Protocol
- Training Curriculum
- Working with Students and Faculty in Context
- Programmatic Assessment
22How Do We Make it Work? Training
- CUNY-Wide Service Provider Training Curriculum
- Technical and Operation
- Problem Solving
- Communication
- Ethics
- Student-Centered Approach and Disability
Sensitivity - Assessment
23How Do We Make it Work? Training
- Curriculum Student-Centric with a Focus on
Ethics - Interpreter Ethics as model
- Confidentiality
- Professional integrity
- Programmatic integration- A team effort
providing an educationally sound web of support
for students.
24How Do We Make it Work? Training
- Real-Time Experience First
- A period of scaffolding and support
- Remote training begins
- Remote CART service attempted and closely
supervised
25How Do We Make it Work? Training
- Students
- Cycle of connection and support
- Demonstration
- Conversation
- Evaluation
- Workshops and one-to-one trainings
26How Do We Make it Work? Training
- Communication with Faculty
- Introductory e-mail, visit, conversation
- CART providers presence and role in the
classroom - Sharing tips and suggestions
- Responding to evaluations
27Challenges
- What do we Know about Students?
- Student development theory
- Self-acceptance
- Self-management
- Technology training
- Programmatic support raises student achievement
28Challenges
- A Grassroots effort
- Unique in higher education
- Training protocols
- Structural support
29Summary
- Were poised for growth!
- Technology is a meaningful tool for students who
are Deaf or Hard-of-Hearing. - Training is key.
- Our commitment to CUNY students
30Contact Information
- The Multi-Media Regional Center
- Office of Disability Services at the College of
Staten Island - Margaret Venditti, Director
- (718) 982-2510, venditti_at_mail.csi.cuny.edu
- Christopher Cruz Cullari, Assistant Director
- (718) 982-2510, cruzcullari_at_mail.csi.cuny.e
du - Maryellen Smolka, CART Provider, Trainer and
Outreach - (718) 982-3341, smolka_at_mail.csi.cuny.edu
- Nicole Dory, Technology Specialist, CART Provider
- (718) 982-3406, dory_at_mail.csi.cuny.edu