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The Multi-Media Regional Center at

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Margaret Venditti, Director of the Office of Disability Services at CSI ... Student comes to us with Cochlear implant; he does not use ASL. ... – PowerPoint PPT presentation

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Title: The Multi-Media Regional Center at


1
The Multi-Media Regional Centerat
  • Helping to foster
  • TOTAL ACCESS AND FULL INTEGRATION
  • for a new generation of CUNY students
  • who are Deaf and Hard-of-Hearing

2
Welcome
  • Christopher Cruz Cullari
  • Assistant Director, Office of Disability
    Services
  • Maryellen Smolka
  • CART Provider, Initiative Leader, Trainer
  • Nicole Dory
  • Technology Assistant, CART Provider

Margaret Venditti, Director of the Office of
Disability Services at CSI
3
CUNY IT CONFERENCE 2008 Transformational Change
  • Transforming the Lives of Students with
    Disabilities Using Voice Recognition Technology
    and Collaborative
    Training

4
Today
  • Participant Learning Outcomes
  • History and Context
  • A Closer Look Real-Time CART
  • Opening the Door Wider Technology Inspires
  • In Action Remote CART
  • How Does it Work?
  • How Do We Make it Work? Training
  • Challenges
  • Summary

CSI and CUNY-Wide!
5
Participant Learning Outcomes
  • Participants will be able to
  • Examine how technology can have multiple benefits
    for students with disabilities and entire
    institutions.
  • Understand CART services at CUNY and how the
    initiative can improve outcomes for students who
    are Deaf or Hard-of-Hearing.
  • Recognize the initiatives cost-saving and
    economical qualities.
  • Engage in shared learning from the initiatives
    challenges.

6
Context and History The Multi-Media Regional
Center at CSI
  • The MM LAB is funded through COSDI and housed in
    the Resource Center for the Deaf at CSI. It is
    an incubator for implementing technology as a
    tool for students who are Deaf or
    Hard-of-Hearing.
  • Supervised by the Office of Disability Services
  • Provides direct service to students
  • Resource for faculty and staff

7
Context and History The Focus of Our Work
  • Our central goal is to foster total access and
    full integration for CUNY students who are Deaf
    or Hard-of-Hearing
  • Technology as tool for access
  • Academic support programming

8
Context and History Identification of Student
Need
  • Deaf population using ASL declines in NYC.
  • Student comes to us with Cochlear implant he
    does not use ASL.
  • Hard-of-Hearing population continues to increase.
  • Innovation fostered in a culture focused on
    raising student achievement.

9
Context and History Data Overview and CART
Service
  • Students served Approaching 50!
  • Over 5,000 contact hours over 3 semesters
  • GPA increases with service
  • Retention mechanism
  • Service Cost Snap-Shot (one student, two
    classes, one semester)
  • Market average 24,960.00
  • Cost through MM Lab 5760.00
  • The MM Lab provides full service at 23 of the
    cost
  • Trained Providers 6

10
What is CART?
  • Communications
  • Access
  • Real-Time
  • Transcription
  • With the help of voice-to-text software, dialogue
    appears instantly on a screen to provide access
    for people with hearing disabilities or for
    purposes of record keeping addressing a variety
    of business or public service needs.

11
A Closer Look Real-Time CART Service at CUNY
  • CART Service at CUNY is the instant transcription
    of a professors spoken word as well as the
    classroom dialogue into printed text. Using a
    notebook computer, a mask microphone (used by a
    CART provider sitting in a classroom), and
    speech-to-text software, spoken text appears on a
    laptop so a student can see the text in real
    time.

12
A Closer Look Real-Time CART Service at CUNY
13
A Closer Look Raising Student Achievement
  • CART Service at CUNY
  • The process is nearly instantaneous and fosters
    participation with peers and faculty in the
    classroom.
  • I didnt realize how much I was missing.
  • - Antoinette Noah

14
Opening the Door Wider Technology Inspires
  • Voice-to-Text Technology Improves
  • Dragon 1.0-6.0
  • Dragon 7.0 Ease of use
  • Dragon 8.0 First training 2005
  • Dragon 9.0, 10.0

15
Opening the Door Wider Technology Inspires ways
to Foster Greater Independence
  • Technology Brings People Closer Together-
  • What can it do for our students?
  • VOIP
  • Skype
  • Gizmo
  • Web-Conferencing Software
  • GoTo Meeting
  • Without audio to VOIP capable

16
Opening the Door Wider Technology Inspires
Remote CART Service
  • Professors voice and classroom dialogue are
    transmitted through the laptop, over the web, and
    to a captionist at a remote location.
  • Student is able to see the text of the
    classrooms lecture and dialogue.

AUDIO
TEXT
17
Remote CART Service In Action (classroom)
18
Remote CART Service In Action (provider)
19
How Does it Work?
  • Student
  • Laptop
  • USB omni-directional microphone
  • Wireless internet connection
  • CART Provider
  • Laptop pr PC
  • (Mask) microphone
  • Dragon
  • Internet connection

20
How Do We Make it Work? Training
  • CUNY College Visits Sharing and Education
  • CUNY-Wide Service Provider Training
  • Student Training and Programmatic Support
  • Faculty and Staff Education, Training, Feedback

21
How Do We Make it Work? Training
  • CUNY College Visits Sharing and Education
  • Framework
  • Recruitment/ Training Protocol
  • Training Curriculum
  • Working with Students and Faculty in Context
  • Programmatic Assessment

22
How Do We Make it Work? Training
  • CUNY-Wide Service Provider Training Curriculum
  • Technical and Operation
  • Problem Solving
  • Communication
  • Ethics
  • Student-Centered Approach and Disability
    Sensitivity
  • Assessment

23
How Do We Make it Work? Training
  • Curriculum Student-Centric with a Focus on
    Ethics
  • Interpreter Ethics as model
  • Confidentiality
  • Professional integrity
  • Programmatic integration- A team effort
    providing an educationally sound web of support
    for students.

24
How Do We Make it Work? Training
  • Real-Time Experience First
  • A period of scaffolding and support
  • Remote training begins
  • Remote CART service attempted and closely
    supervised

25
How Do We Make it Work? Training
  • Students
  • Cycle of connection and support
  • Demonstration
  • Conversation
  • Evaluation
  • Workshops and one-to-one trainings

26
How Do We Make it Work? Training
  • Communication with Faculty
  • Introductory e-mail, visit, conversation
  • CART providers presence and role in the
    classroom
  • Sharing tips and suggestions
  • Responding to evaluations

27
Challenges
  • What do we Know about Students?
  • Student development theory
  • Self-acceptance
  • Self-management
  • Technology training
  • Programmatic support raises student achievement

28
Challenges
  • A Grassroots effort
  • Unique in higher education
  • Training protocols
  • Structural support

29
Summary
  • Were poised for growth!
  • Technology is a meaningful tool for students who
    are Deaf or Hard-of-Hearing.
  • Training is key.
  • Our commitment to CUNY students

30
Contact Information
  • The Multi-Media Regional Center
  • Office of Disability Services at the College of
    Staten Island
  • Margaret Venditti, Director
  • (718) 982-2510, venditti_at_mail.csi.cuny.edu
  • Christopher Cruz Cullari, Assistant Director
  • (718) 982-2510, cruzcullari_at_mail.csi.cuny.e
    du
  • Maryellen Smolka, CART Provider, Trainer and
    Outreach
  • (718) 982-3341, smolka_at_mail.csi.cuny.edu
  • Nicole Dory, Technology Specialist, CART Provider
  • (718) 982-3406, dory_at_mail.csi.cuny.edu
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