SBGA, 5-Star Reputation Management

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SBGA, 5-Star Reputation Management
1888 PressRelease - SBGA's Web Management Program
Offers Reputation Management Tools to Help
Members Request, Maintain, and Post Customer
Reviews. The Internet has changed the way
customers choose which businesses to visit for
the products and services they desire. Instead of
flipping through the phone book or visiting the
nearest strip mall, customers are now going
online and looking for the business that comes up
with the most reviews. In fact, 85 of consumers
look at online reviews about businesses before
purchasing something from their
establishment. "Many business owners don't
realize that their reputation is online now," a
senior business consultant of SBGA explained.
"Word of mouth has become word of "mouse" and
what one customer says, thousands of
potential customers see. If a business doesn't
show up with a high rating, they're overlooked
completely." Members of SBGA are taking advantage
of the easy-to-use reputation management tools
that are helping them keep their online business
ratings high. SBGA's Web Management program gives
members the ability to request, manage, and post
customer testimonials to top review sites all
from their client control center. To request
customer reviews, members can use a tablet or
mobile device and ask for reviews while customers
are there in their business.
Members can also include a link on their website,
or email review requests to customers in their
email database. From there, members are able to
select which reviews to send to top review sites
for the rest of the Internet to see.
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SBGA's reputation management tool is not only
helping businesses that are new to the online
world, but also businesses that have an
established online presence by better managing
their reviews. "Reputation management is
possibly the single most valuable feature of the
Web Management program," SBGA's Web Management
expert confided. "You'd be amazed at how much
difference half of a star rating can make for
increasing business." About the Small Business
Growth Alliance Building off nearly two decades
of experience, the Small Business Growth Alliance
(SBGA) is a leading provider of back office
solutions to businesses throughout the United
States. SBGA Alliance Partners have been
recognized by Inc. Magazine, have received the
coveted President's Award and are accredited
members of the Better Business Bureau. SBGA
provides members with essential products,
services and educational resources that allow
business owners to successfully address essential
business needs, from internet marketing, search
engine optimization and electronic payments to
payroll and accounting services, SBGA offers the
very best in total back office management
solutions. For Additional Information,
Contact Small Business Growth Alliance (800)
899-SBGA publicrelations ( _at_ ) SBGA dot com
http//www.SBGA.com/